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[No bug/Gmail issue] not getting email notifications  

post #1 of 38
Thread Starter 
  • What happened?
    When i get PMs i am not getting an email notification

  • Are you able to reproduce this problem consistently?
    yes

  • What steps did you take to reproduce this problem?

    made sure my email was correct in my CP
  • What action did you expect to occur when this bug appeared?


  • Any additional information that will help us diagnose the issue:


  • Browser, active browser addons, and operating system:
    Chrome

  • URL where the issue occurs:


Super quiet
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Super quiet
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i7 5960X @ 4.7ghz Asus X99-A SLI MSI GTX 980 Corsair Vengace 48gig 2440mhz 
Hard DriveCoolingCoolingCooling
Samsung 850 Evo 1TB Thermaltake Pacific W1 Alphacool 480, 240, 120 MCP655 Vari 
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post #2 of 38

Same here.

post #3 of 38

Hi Sean W., thanks for reporting this. I just checked our logs and it seems that there was more than one email sent, delivered and clicked on by you dated today 4/2/2013. Please let me know if you are still not receiving PM email notifications.

post #4 of 38
Quote:
Originally Posted by TFL Replica View Post

Same here.

 

I also checked your logs and I see email notifications for moderation and PM notifications being sent and delivered to your gmail account as of 4/2/2013.

post #5 of 38
Add me to this, I was wondering what was going on and thought it was just my phone, but I guess not.
 
Philip J. Fry
(6 items)
 
Turanga Leela
(1 item)
 
CPUMotherboardGraphicsRAM
i5 4690K 4.2ghz 1.15v Asus Z97I-Plus EVGA GTX1070 ACX 3.0 HyperX 16gb 1866mhz 
Hard DriveHard DriveCoolingOS
Samsung 850 Evo 250GB Western Digital Caviar Black1TB NZXT Kraken X41 Windows 7 Ultimate 
MonitorMonitorMonitorPower
ASUS VN247H-P ASUS VN247H-P ASUS VN247H-P SPI Magna Gold 750w 
CaseMouseMouse PadAudio
Corsair Obsidian 250D Zowie EC1-A Steelseries QCK XXL Fostex TH-X00 Mahogany 
AudioAudioAudio
Fiio E10 Olympus Modmic 4.0 Beyerdynamic DT770 80ohm Removable Cable Mod 
CPUGraphicsRAMHard Drive
Intel Core i5 M 480 Nvidia GeForce 310M 4gb Samsung ram 640gb Samsung HM641JI 
OSOther
Windows 7 Home Premium Samsung QX410 Laptop 
Keyboard
Which one? :P 
  hide details  
 
Philip J. Fry
(6 items)
 
Turanga Leela
(1 item)
 
CPUMotherboardGraphicsRAM
i5 4690K 4.2ghz 1.15v Asus Z97I-Plus EVGA GTX1070 ACX 3.0 HyperX 16gb 1866mhz 
Hard DriveHard DriveCoolingOS
Samsung 850 Evo 250GB Western Digital Caviar Black1TB NZXT Kraken X41 Windows 7 Ultimate 
MonitorMonitorMonitorPower
ASUS VN247H-P ASUS VN247H-P ASUS VN247H-P SPI Magna Gold 750w 
CaseMouseMouse PadAudio
Corsair Obsidian 250D Zowie EC1-A Steelseries QCK XXL Fostex TH-X00 Mahogany 
AudioAudioAudio
Fiio E10 Olympus Modmic 4.0 Beyerdynamic DT770 80ohm Removable Cable Mod 
CPUGraphicsRAMHard Drive
Intel Core i5 M 480 Nvidia GeForce 310M 4gb Samsung ram 640gb Samsung HM641JI 
OSOther
Windows 7 Home Premium Samsung QX410 Laptop 
Keyboard
Which one? :P 
  hide details  
post #6 of 38
Quote:
Originally Posted by HuddlerSteph View Post

 

I also checked your logs and I see email notifications for moderation and PM notifications being sent and delivered to your gmail account as of 4/2/2013.

 

Thanks, Steph! I just checked my spam folder and It appears that gmail had decided to treat "Overclock.net Notifications" as a spammer some time around March 27. I have resolved the issue by marking them as "not spam" and "not phishing".

post #7 of 38
Yes, gmail is treating OCN as spam frown.gif
 
Philip J. Fry
(6 items)
 
Turanga Leela
(1 item)
 
CPUMotherboardGraphicsRAM
i5 4690K 4.2ghz 1.15v Asus Z97I-Plus EVGA GTX1070 ACX 3.0 HyperX 16gb 1866mhz 
Hard DriveHard DriveCoolingOS
Samsung 850 Evo 250GB Western Digital Caviar Black1TB NZXT Kraken X41 Windows 7 Ultimate 
MonitorMonitorMonitorPower
ASUS VN247H-P ASUS VN247H-P ASUS VN247H-P SPI Magna Gold 750w 
CaseMouseMouse PadAudio
Corsair Obsidian 250D Zowie EC1-A Steelseries QCK XXL Fostex TH-X00 Mahogany 
AudioAudioAudio
Fiio E10 Olympus Modmic 4.0 Beyerdynamic DT770 80ohm Removable Cable Mod 
CPUGraphicsRAMHard Drive
Intel Core i5 M 480 Nvidia GeForce 310M 4gb Samsung ram 640gb Samsung HM641JI 
OSOther
Windows 7 Home Premium Samsung QX410 Laptop 
Keyboard
Which one? :P 
  hide details  
 
Philip J. Fry
(6 items)
 
Turanga Leela
(1 item)
 
CPUMotherboardGraphicsRAM
i5 4690K 4.2ghz 1.15v Asus Z97I-Plus EVGA GTX1070 ACX 3.0 HyperX 16gb 1866mhz 
Hard DriveHard DriveCoolingOS
Samsung 850 Evo 250GB Western Digital Caviar Black1TB NZXT Kraken X41 Windows 7 Ultimate 
MonitorMonitorMonitorPower
ASUS VN247H-P ASUS VN247H-P ASUS VN247H-P SPI Magna Gold 750w 
CaseMouseMouse PadAudio
Corsair Obsidian 250D Zowie EC1-A Steelseries QCK XXL Fostex TH-X00 Mahogany 
AudioAudioAudio
Fiio E10 Olympus Modmic 4.0 Beyerdynamic DT770 80ohm Removable Cable Mod 
CPUGraphicsRAMHard Drive
Intel Core i5 M 480 Nvidia GeForce 310M 4gb Samsung ram 640gb Samsung HM641JI 
OSOther
Windows 7 Home Premium Samsung QX410 Laptop 
Keyboard
Which one? :P 
  hide details  
post #8 of 38
Thread Starter 
i see them in my spam folder in gmail. how do i mark OCN as not spam in gmail/?
Super quiet
(17 items)
 
  
CPUMotherboardGraphicsRAM
i7 5960X @ 4.7ghz Asus X99-A SLI MSI GTX 980 Corsair Vengace 48gig 2440mhz 
Hard DriveCoolingCoolingCooling
Samsung 850 Evo 1TB Thermaltake Pacific W1 Alphacool 480, 240, 120 MCP655 Vari 
CoolingOSMonitorPower
2x EK full cover 980 waterblocks Windows 10 pro LG 34" 34UM95 Ultra Wide EVGA 850W G2 
Case
Rosewill Rise 
  hide details  
Super quiet
(17 items)
 
  
CPUMotherboardGraphicsRAM
i7 5960X @ 4.7ghz Asus X99-A SLI MSI GTX 980 Corsair Vengace 48gig 2440mhz 
Hard DriveCoolingCoolingCooling
Samsung 850 Evo 1TB Thermaltake Pacific W1 Alphacool 480, 240, 120 MCP655 Vari 
CoolingOSMonitorPower
2x EK full cover 980 waterblocks Windows 10 pro LG 34" 34UM95 Ultra Wide EVGA 850W G2 
Case
Rosewill Rise 
  hide details  
post #9 of 38
Quote:
Originally Posted by Sean W. View Post

i see them in my spam folder in gmail. how do i mark OCN as not spam in gmail/?
I tried marking a couple of them as not spam but it didn't seem to make a difference.
 
Philip J. Fry
(6 items)
 
Turanga Leela
(1 item)
 
CPUMotherboardGraphicsRAM
i5 4690K 4.2ghz 1.15v Asus Z97I-Plus EVGA GTX1070 ACX 3.0 HyperX 16gb 1866mhz 
Hard DriveHard DriveCoolingOS
Samsung 850 Evo 250GB Western Digital Caviar Black1TB NZXT Kraken X41 Windows 7 Ultimate 
MonitorMonitorMonitorPower
ASUS VN247H-P ASUS VN247H-P ASUS VN247H-P SPI Magna Gold 750w 
CaseMouseMouse PadAudio
Corsair Obsidian 250D Zowie EC1-A Steelseries QCK XXL Fostex TH-X00 Mahogany 
AudioAudioAudio
Fiio E10 Olympus Modmic 4.0 Beyerdynamic DT770 80ohm Removable Cable Mod 
CPUGraphicsRAMHard Drive
Intel Core i5 M 480 Nvidia GeForce 310M 4gb Samsung ram 640gb Samsung HM641JI 
OSOther
Windows 7 Home Premium Samsung QX410 Laptop 
Keyboard
Which one? :P 
  hide details  
 
Philip J. Fry
(6 items)
 
Turanga Leela
(1 item)
 
CPUMotherboardGraphicsRAM
i5 4690K 4.2ghz 1.15v Asus Z97I-Plus EVGA GTX1070 ACX 3.0 HyperX 16gb 1866mhz 
Hard DriveHard DriveCoolingOS
Samsung 850 Evo 250GB Western Digital Caviar Black1TB NZXT Kraken X41 Windows 7 Ultimate 
MonitorMonitorMonitorPower
ASUS VN247H-P ASUS VN247H-P ASUS VN247H-P SPI Magna Gold 750w 
CaseMouseMouse PadAudio
Corsair Obsidian 250D Zowie EC1-A Steelseries QCK XXL Fostex TH-X00 Mahogany 
AudioAudioAudio
Fiio E10 Olympus Modmic 4.0 Beyerdynamic DT770 80ohm Removable Cable Mod 
CPUGraphicsRAMHard Drive
Intel Core i5 M 480 Nvidia GeForce 310M 4gb Samsung ram 640gb Samsung HM641JI 
OSOther
Windows 7 Home Premium Samsung QX410 Laptop 
Keyboard
Which one? :P 
  hide details  
post #10 of 38

Well, here's what I did

 

1) Open any email from Overclock.net Notifications

2) Click on the drop down menu (next to the reply button)

3) Click on "Report Not Phishing" (you only need to do this once)

4) Now go back to your spam folder and tick the checkbox for every email from Overclock.net Notifications and click on the "Not Spam" button

 

That fixed the issue for me.

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Overclock.net › Forums › Overclock.net Forum › Bugs and Technical Issues › Resolved Issues › [No bug/Gmail issue] not getting email notifications