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Not getting the internet speeds as advertized by my ISP

post #1 of 14
Thread Starter 
So, I recently got my very own internet plan from one of two isp's in my location.

I have

Speed test shows servers from different companies giving me that download speed, but every game I download on steam only runs at 2Mbps.

perhaps I need to choose this ISP (below) that has a dedicated line to give me near the advertised speeds for downloading?




Also to note is that I have steams internet options configured to be able to download thier content files at 10Mbps, yet i'm still only getting 1/5 of steams maximum downloading speed, and only 1/11th of my ISP's advertised download speed.

EDIT: I'm sorry, I was only testing internet speeds IN MY LOCATION. I picked different company servers in seattle (I live in anchorage alaska) and it was giving me the SAME 2Mbps as steam.

Can it be that GCI is not giving me my own dedicated line, and i'm sharing a line that has multiple of other people using it, thus the reason why my internet speed gets cut when downloading data from outside my living location?
Edited by BankaiKiller - 4/3/13 at 5:02am
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post #2 of 14
ISPs advertise in Mbps, but when you download you get in MBps. The difference is a megabite is 1/8th of a megabyte. So what you actually should get is 22/8. I have a 25 megabit speed and i do in fact get 3.1-2 on steam, which is 25/8. Yours should be a little higher than 2, but not by much. Also if you go for the 10 Mbps one, you will get 10/8 in steam in megabytes (MBps)

Edit: also, damn those are some high prices. I pay 48$ for 25Mbps/300Gb in Toronto
Edited by chcolatesnw - 4/3/13 at 5:05am
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post #3 of 14
I have this same issue, I have a plan that is 15Mbps with a boost of 30Mbps and upload of 5Mbps. On steam I see an average of 4Mbps download, on Chrome I see about the same 4Mbps. My upload however is also around 4Mbps so there is no problem there. On speedtest.net I get 35Mbps download and 5Mbps upload.

If anyone can shed some light on this subject it would be very nice.

Also I get the same results regardless of the time of day so it isn't bandwidth issues.
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post #4 of 14
@ chcolatesnw

Thanks for explaining that, but now im curious, where does the "8" come from?

also sorry for the post after yours lol you beat me to the post.
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post #5 of 14
Quote:
Originally Posted by TiredApplejack View Post

Thanks for explaining that, but now im curious, where does the "8" come from?
A byte is 8 bits.
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post #6 of 14
Quote:
Originally Posted by TiredApplejack View Post

@ chcolatesnw

Thanks for explaining that, but now im curious, where does the "8" come from?

also sorry for the post after yours lol you beat me to the post.

8 Mbps = 1 MBps
8 megabits = 1 megabyte
Thats just how it is lol
Thats why ISPs advertise in bits, cos it seems higher and a lot of people don't know that they will get the download speed in bytes. Because its still true, when you get 3.1 MBps, you're essentially getting 25 Mbps
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post #7 of 14
Computer data is (generally) stored in bytes, which consist of 8 bits, and each bit is either a 1 or a zero. The "8" part comes from the number of bits required to encode a single character of text into binary.
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post #8 of 14
22 Mb/s (megabits/second) = 2.75 MB/s (megabytes/second) - considering that you don't typically get all the bandwidth that is allotted, you're not doing too bad.
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post #9 of 14
Thread Starter 
Ahh, thanks for that critical information, now i understand.
bankaikiller
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bankaikiller
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Hard DriveCoolingOSMonitor
500gig 7200rpm hdd + corsair force gt SSD 120 gig corsair h60 Windows 7 acer S231HL 
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800 watt corsair NZXT Tempest EVO  USB Creative sound blaster X-FI Go Pro Razer Carcharias headphones 
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Windows 7 Asus Beats 
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post #10 of 14
Beyond the bit vs byte issue, the ISP's advertised speed is usually a maximum and is also only the speed from the ISP to your house. If there's a bottleneck somewhere on the route, you won't get full speed. For example, if you have 500 mpbs download, but Steam only allows each connection to use 25 mpbs (I'm making these numbers up), you'd only get 25 mpbs from steam.
Edited by Waffleboy - 4/3/13 at 5:36am
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