Overclock.net › Forums › Software, Programming and Coding › Networking & Security › Internet dropping at same time, different day?
New Posts  All Forums:Forum Nav:

Internet dropping at same time, different day?

post #1 of 5
Thread Starter 
Hi all

Current on virgin media broadband, noticed on friday night my broadband dropped at 9PM in the evening, and stayed down for about 30 mins then intermittently came back and dropped fro about another 30 mins before returning to normality. I phoned virgin who said they will send a technician out, but this evening ive noticed at literally the same time its done the same thing, gone down for a short period then intermittently come back and gone again.

Whats going on? we've had problems in the past where our router had dropped the connection at least several times a day, and the power box in the street was 'sending too much power' in the words of a technician.
Current rig
(11 items)
 
  
Reply
Current rig
(11 items)
 
  
Reply
post #2 of 5
Was it at the same time again or possibly same duration? If it was the same time or duration, it could be maintenance they won't tell you about. It's also possible to be a router issue.
 
Liquid i5
(18 items)
 
Budget BOINCer
(11 items)
 
CPUMotherboardGraphicsGraphics
Intel i7 3930k Asus Rampage IV Gene Micro ATX LGA2011 Diamond Radeon HD 7970 Diamond Radeon HD 7970 
RAMHard DriveCoolingOS
G.Skill Ripjaws X Series 16GB (4 x 4GB) DDR3-1866 Samsung 840 Pro Series 256GB Heatkiller Waterblocks! Windows 8 Pro 
PowerCase
Seasonic X-850 Mountain Mods H2gO, black wrinkle, Left H Windo... 
CPUMotherboardGraphicsRAM
Intel i5 2500k @ 4.5ghz 1.428v Gigabyte GA-P67A-UD4-B3 EVGA 570 SC SLI@ 900/2000 1.1v G-Skill Ripjaws 16gb 
Hard DriveHard DriveOptical DriveCooling
Crucial C300 128gb Samsung F4 2TBx4 Raid5 LG Bluray Combo GPU - HK GPUx3 
CoolingCoolingOSMonitor
CPU - HK Rev 3.0 360+120 Rads, Gentle Typhoon AP-15s Win7 Pro x64 Samsung SyncMaster XL2370 
PowerCaseMouseAudio
Corsair HX750w Cooler Master HAF X Logitech G9 Razer Barracuda AC-1 
CPUMotherboardGraphicsRAM
Phenom II x4 945 MSI 790FX-GD70 3x HD 5870 G-Skill Ripjaws 2x2gb Blue 
Hard DriveCoolingCoolingCooling
Seagate 320gb CPU - XSPC Rasa GPUs - XSPC 5870 & MCW82 RS240 & EX240 
OSPowerCase
XP Pro Seasonic Platinum 860 Fractal Arc Midi 
  hide details  
Reply
 
Liquid i5
(18 items)
 
Budget BOINCer
(11 items)
 
CPUMotherboardGraphicsGraphics
Intel i7 3930k Asus Rampage IV Gene Micro ATX LGA2011 Diamond Radeon HD 7970 Diamond Radeon HD 7970 
RAMHard DriveCoolingOS
G.Skill Ripjaws X Series 16GB (4 x 4GB) DDR3-1866 Samsung 840 Pro Series 256GB Heatkiller Waterblocks! Windows 8 Pro 
PowerCase
Seasonic X-850 Mountain Mods H2gO, black wrinkle, Left H Windo... 
CPUMotherboardGraphicsRAM
Intel i5 2500k @ 4.5ghz 1.428v Gigabyte GA-P67A-UD4-B3 EVGA 570 SC SLI@ 900/2000 1.1v G-Skill Ripjaws 16gb 
Hard DriveHard DriveOptical DriveCooling
Crucial C300 128gb Samsung F4 2TBx4 Raid5 LG Bluray Combo GPU - HK GPUx3 
CoolingCoolingOSMonitor
CPU - HK Rev 3.0 360+120 Rads, Gentle Typhoon AP-15s Win7 Pro x64 Samsung SyncMaster XL2370 
PowerCaseMouseAudio
Corsair HX750w Cooler Master HAF X Logitech G9 Razer Barracuda AC-1 
CPUMotherboardGraphicsRAM
Phenom II x4 945 MSI 790FX-GD70 3x HD 5870 G-Skill Ripjaws 2x2gb Blue 
Hard DriveCoolingCoolingCooling
Seagate 320gb CPU - XSPC Rasa GPUs - XSPC 5870 & MCW82 RS240 & EX240 
OSPowerCase
XP Pro Seasonic Platinum 860 Fractal Arc Midi 
  hide details  
Reply
post #3 of 5
Thread Starter 
Exact same time friday evening and same time today on Sunday. I spoke to VM on friday night and they said we cant connect to your router (when the connection was down) so we will need to get technician out next week.
Current rig
(11 items)
 
  
Reply
Current rig
(11 items)
 
  
Reply
post #4 of 5

Do you happen to know what type of broadband you have? (Cable [uses coax cable with visible copper wire if you unplug], DSL [cable to phone line] or fiber?)
With cable you don't have a dedicated line so you share resources with those living nearby which can really slow things down if they work at all, but it would explain the same time thing since it could be the peak time when everyone uses it.

 

What's the modem/router model number?

 

I think the tech guy was possibly talking about upstream and downstream signal levels... (though I don't know too much about the topic - if i'm not mistaken they are caused by a wiring/line issue).

Winter Heater
(9 items)
 
 
HTPC
(9 items)
 
CPUMotherboardGraphicsRAM
i7 2600K GIGABYTE GA-H61M-S1 Galaxy GTX 460 768MB Corsair XMS3 DDR3 1333 2x4GB 
Hard DriveHard DriveCoolingPower
64GB ADATA S596 Turbo SSD WD Green 1TB Antec Kuhler H2O 620 IN WIN Commander 650W 
Case
COOLER MASTER RC-690 
CPUMotherboardGraphicsRAM
Phenom II X6 1055T  ASUS M4A87TD EVO XFX Radeon HD 5850 1GB AMD Performance Edition DDR3 1333 2X2GB  
Hard DriveHard DriveCoolingPower
32GB ADATA S596 Turbo SSD WD Blue 500GB Scythe Mugen 2 Rev. B OCZ Fatal1ty 550W  
Case
COOLER MASTER HAF 932 
CPUMotherboardGraphicsRAM
Athlon II x2 240 ASROCK M3A770DE POWERCOLOR HD 4850 1GB G.SKILL F3 DDR3 1600 2x2GB 
Hard DriveHard DriveCoolingPower
32GB Adata S596 Turbo SSD SAMSUNG Spinpoint F3 1TB Scythe Big Shuriken 2 rev. B Cooler Master Elite Power 460W 
Case
COOLER MASTER Elite 360 
  hide details  
Reply
Winter Heater
(9 items)
 
 
HTPC
(9 items)
 
CPUMotherboardGraphicsRAM
i7 2600K GIGABYTE GA-H61M-S1 Galaxy GTX 460 768MB Corsair XMS3 DDR3 1333 2x4GB 
Hard DriveHard DriveCoolingPower
64GB ADATA S596 Turbo SSD WD Green 1TB Antec Kuhler H2O 620 IN WIN Commander 650W 
Case
COOLER MASTER RC-690 
CPUMotherboardGraphicsRAM
Phenom II X6 1055T  ASUS M4A87TD EVO XFX Radeon HD 5850 1GB AMD Performance Edition DDR3 1333 2X2GB  
Hard DriveHard DriveCoolingPower
32GB ADATA S596 Turbo SSD WD Blue 500GB Scythe Mugen 2 Rev. B OCZ Fatal1ty 550W  
Case
COOLER MASTER HAF 932 
CPUMotherboardGraphicsRAM
Athlon II x2 240 ASROCK M3A770DE POWERCOLOR HD 4850 1GB G.SKILL F3 DDR3 1600 2x2GB 
Hard DriveHard DriveCoolingPower
32GB Adata S596 Turbo SSD SAMSUNG Spinpoint F3 1TB Scythe Big Shuriken 2 rev. B Cooler Master Elite Power 460W 
Case
COOLER MASTER Elite 360 
  hide details  
Reply
post #5 of 5
Thread Starter 
I think I have cable, but the internet doesnt just slow down as if it were busy it has cut off completely at the exact same time over the space of the weekend.
Current rig
(11 items)
 
  
Reply
Current rig
(11 items)
 
  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Networking & Security
Overclock.net › Forums › Software, Programming and Coding › Networking & Security › Internet dropping at same time, different day?