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[Official] Dell U2713HM: 2560x1440 Semi-Glossy IPS Club - Page 21

post #201 of 3079
Quote:
Originally Posted by Mjolnir125 View Post

Did you just get it? It seems like Dell only just got these yesterday or so (which was when mine shipped out).

Mine is only seven days old. So I decided to contact DELL and find out from the horses mouth if the new revision A01 fixed the lower left hand bleed some monitors exhibited. He said indeed it did and asked if I was having same issue. When I confirmed I did, he requested I send a pic to his supervisor, who then confirmed i was eligible for a revised A01 U2713HM monitor.

DELL transferred ownership from Newegg to me and said about seven days, free cross shipping, no credit card required for collateral, return shipping label in box.

Rep said that it will be a new monitor that will be tested before sending it out. I was a bit surprised and asked 'you mean a new monitor will be taken out of box and will be checked for bright dot, dark dot, and back light bleed?" and he confirmed again with an 'indeedl'. He proceeded to say after I receive the monitor he will be personally following up with me to make sure I'm 100% satisfied.

Stellar customer support RMA process. After first time dealing with them, I'm confident myself now that Dell stands behind their products and feel very comfortable owning a U2713HM.

I'm a bit skepitcal that he meant taken out of the box and checked. I'm guessing he may have meant tighter QA during manufacturing right now and it's checked Pre boxing. Will have to wait and see.
     
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post #202 of 3079
I highly doubt they will check, I was told the same thing. They just play dumb lol
I gave up after about 4-5 monitors and settled for the best one.
 
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post #203 of 3079
Thread Starter 
Quote:
Originally Posted by orchard View Post

Originally Posted by AndyM95

Brightness - 35 (you can change this if you want to but try not to go above 50)
Contrast - 75
Go into the Preset Modes and choose the 'Custom Color' option and change the RGB settings to - R:93 G:100 B:99

Next download the ICC profile from here:
http://www.tftcentral.co.uk/articles/icc_profiles.htm#the_database
Follow the instructions on how to apply it here:
http://www.tftcentral.co.uk/articles/icc_profiles.htm#install



Sorry everyone, a bit green here, soz. frown.gif
Everything seems okay with my new monitor--wahoo!

Are these posted ICC profiles specific to the monitor that TFT had, or are they universal, but don't ship with drivers etc please ?

Can someone please give me their thoughts or direct me to which of the various modes that they use (if at all) and when ?

Is there a way to disable all image manipulation monitor side?

When playing a dvd via pc, upscaling seems dire on full screen (external bd is a good image). Is this a graphic card or OS setting please ? Vista's driving an ATI Radeon HD 5800 Series gpu.

Thanks everyone smile.gif
Nick
The ICC Profiles are specific to the U2713HM, it should be pretty spot on with any monitor although there are slight variations between them.
I just use the Custom Color mode with the options I have quoted above.
What do you mean by image manipulation? If you want it as close to as true colour as possible then use that calibration ^
Nothing you can really do about the DVD upscaling, it's DVD for gods sake, it's ugly! biggrin.gif
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post #204 of 3079
Quote:
Originally Posted by Arizonian View Post

Mine is only seven days old. So I decided to contact DELL and find out from the horses mouth if the new revision A01 fixed the lower left hand bleed some monitors exhibited. He said indeed it did and asked if I was having same issue. When I confirmed I did, he requested I send a pic to his supervisor, who then confirmed i was eligible for a revised A01 U2713HM monitor.

DELL transferred ownership from Newegg to me and said about seven days, free cross shipping, no credit card required for collateral, return shipping label in box.

Rep said that it will be a new monitor that will be tested before sending it out. I was a bit surprised and asked 'you mean a new monitor will be taken out of box and will be checked for bright dot, dark dot, and back light bleed?" and he confirmed again with an 'indeedl'. He proceeded to say after I receive the monitor he will be personally following up with me to make sure I'm 100% satisfied.

Stellar customer support RMA process. After first time dealing with them, I'm confident myself now that Dell stands behind their products and feel very comfortable owning a U2713HM.

I'm a bit skepitcal that he meant taken out of the box and checked. I'm guessing he may have meant tighter QA during manufacturing right now and it's checked Pre boxing. Will have to wait and see.

Mine has some white backlight bleed around the edges (typical of an LCD) and normal IPS glow, but the yellow in the corner is totally gone as it was on my old one. It appears they fixed it.
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post #205 of 3079
Got the monitor (Rev A01) but no cable yet mad.gif
post #206 of 3079
Quote:
Originally Posted by Mjolnir125 View Post

Did you just get it? It seems like Dell only just got these yesterday or so (which was when mine shipped out).
Yeah I only got it a week ago. But I got mine from Newegg so that's probably why....they're probably still working through their old A00 stocks.

Which is also probably why they had a sale on the U2713hm, to make room for the new revision. =/
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post #207 of 3079
Quote:
Originally Posted by Arizonian View Post

Mine is only seven days old. So I decided to contact DELL and find out from the horses mouth if the new revision A01 fixed the lower left hand bleed some monitors exhibited. He said indeed it did and asked if I was having same issue. When I confirmed I did, he requested I send a pic to his supervisor, who then confirmed i was eligible for a revised A01 U2713HM monitor.

DELL transferred ownership from Newegg to me and said about seven days, free cross shipping, no credit card required for collateral, return shipping label in box.

Rep said that it will be a new monitor that will be tested before sending it out. I was a bit surprised and asked 'you mean a new monitor will be taken out of box and will be checked for bright dot, dark dot, and back light bleed?" and he confirmed again with an 'indeedl'. He proceeded to say after I receive the monitor he will be personally following up with me to make sure I'm 100% satisfied.

Stellar customer support RMA process. After first time dealing with them, I'm confident myself now that Dell stands behind their products and feel very comfortable owning a U2713HM.

I'm a bit skepitcal that he meant taken out of the box and checked. I'm guessing he may have meant tighter QA during manufacturing right now and it's checked Pre boxing. Will have to wait and see.

Thanks for posting this. I'm going to give them a call now.
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post #208 of 3079
Quote:
Originally Posted by Anoxy View Post

Thanks for posting this. I'm going to give them a call now.

Sounds good. Have a pic ready to email them for validation as they want to view the bleed. They will give you the email to send it to during your phone conversation and once received the supervisor gives the representative authorization to issue the RMA. Keep us posted.
Quote:
Originally Posted by Anoxy View Post

Yeah I only got it a week ago. But I got mine from Newegg so that's probably why....they're probably still working through their old A00 stocks.

Which is also probably why they had a sale on the U2713hm, to make room for the new revision. =/

I got mine for $585 free shipping with Newegg. IF you get the RMA as well, then you got the revised A01 'with a deal' for the extra time it took to do a swap.

I noticed Newegg sold out after a two week sale. Discontinued for one week sold out. Now back in stock back up to $699 with $7.95 shipping.

I'm wagering, like you speculated, they may have been making room for the revised shipments.
     
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post #209 of 3079
I just got mine, Rev A01. It has major yellow bleed on the lower left. Here it is at 100% brightness

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post #210 of 3079
Thread Starter 
Quote:
Originally Posted by garycoleman View Post

I just got mine, Rev A01. It has major yellow bleed on the lower left. Here it is at 100% brightness
That sucks frown.gif
From what I've seen on this forum and others, there isn't much difference between the A00 and A01 versions. My A00 version is perfect, no bleeding, dead pixels or anything while some people with the new A01 versions are experiencing pretty bad problems. Contact Dell directly and explain the issues, they will send you out a brand new hand checked monitor smile.gif
Quote:
Originally Posted by Arizonian View Post

Mine is only seven days old. So I decided to contact DELL and find out from the horses mouth if the new revision A01 fixed the lower left hand bleed some monitors exhibited. He said indeed it did and asked if I was having same issue. When I confirmed I did, he requested I send a pic to his supervisor, who then confirmed i was eligible for a revised A01 U2713HM monitor.

DELL transferred ownership from Newegg to me and said about seven days, free cross shipping, no credit card required for collateral, return shipping label in box.

Rep said that it will be a new monitor that will be tested before sending it out. I was a bit surprised and asked 'you mean a new monitor will be taken out of box and will be checked for bright dot, dark dot, and back light bleed?" and he confirmed again with an 'indeedl'. He proceeded to say after I receive the monitor he will be personally following up with me to make sure I'm 100% satisfied.

Stellar customer support RMA process. After first time dealing with them, I'm confident myself now that Dell stands behind their products and feel very comfortable owning a U2713HM.

I'm a bit skepitcal that he meant taken out of the box and checked. I'm guessing he may have meant tighter QA during manufacturing right now and it's checked Pre boxing. Will have to wait and see.
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