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[Official] Dell U2713HM: 2560x1440 Semi-Glossy IPS Club - Page 210

post #2091 of 3079
Quote:
Originally Posted by Arizonian View Post

Oh wow, bleeding through in actual use at 15% then back yours should go. Sorry to hear that.

 

 

Oops. I was merely just commenting that's what I use mine at! No bleed during actual use (that I can see)... :)

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post #2092 of 3079
Quote:
Originally Posted by tompsonn View Post




What is this cross hatching issue!?

it is very hard to notice this but I took the challenge to photograph the problem because support tech rep asked me to provide a photo of it. Don't mind the dots in the first picture, my camera's sensor is a bit dirty.

here they are. these are the best representations of cross hatch I was able to get.


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post #2093 of 3079
For those that have called in for replacements, what number and extension (or department) do you ask for? I am always initially transferred to the wrong department, and the boneheads in that department (Dell Basic Support) always transfer me to some other wrong department.
Edited by IamMark - 9/26/13 at 10:42am
post #2094 of 3079
Quote:
Originally Posted by Arizonian View Post

Mostly all will have some bleed regardless of make if your looking at a black screen in dark room. Question is when in actual use gaming or blu-ray movies with black borders is it actually bleeding through? If not then it's a moot point.

Mine shows more of a white glow but it's not strong at all. I have brightness anywhere from 35% to the most 50% since anything more is way to strong to view without wearing sunglasses to me. Do not like my eyes seeing after long hours of viewing. Don't need to test it any higher.

I just took a pic of it with my iPhone at 35% brightness where I keep it for everything I do. Not the best pic but you'll get the idea. If I wasn't afraid of voiding the awesome 3yr warranty I'd take it apart and try to mod it. Problem seems to be the USB box for these monitors on the left hand side that's messing with the casing. Mine is the previous version A01 MAR build 2013. In May Dell revised it to A00 MAY revision and later. Both have the same luck with BLB. I also did a recheck for any dead pixels or bright dot today and still none. Do not have cross hatching unless I get within an inch of my monitor and look toward the bottom of the screen on a completely white back ground, which is never done in actual use.

Warning: Spoiler! (Click to show)

Amazing colors IMO, love gaming on it. If I absolutely had to pick another monitor, I'd try my luck with the ASUS PB278Q again. VP2770 is another good monitor but frankly way over priced and never any sales.


Thanks for the pic. Assuming that's what yours really looks like in person, I guess I have nothing to complain about because mine is less than that. But it is difficult to be satisfied when my U2410 has virtually no backlight bleed.

Mine is a A02 refurb from March (all of my refurbs have been A02). Are these supposed to be utilizing the new panel that is supposed to eliminate the cross-hatching issue? I can definitely still see it if I get close enough to the screen.
post #2095 of 3079
Quote:
Originally Posted by tompsonn View Post




What is this cross hatching issue!?

This has been explained literally dozens of times in the thread; alternatively you can google "u2713HM crosshatching" and get a wealth of relevant results...
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post #2096 of 3079
Quote:
Originally Posted by velocityx View Post


it is very hard to notice this but I took the challenge to photograph the problem because support tech rep asked me to provide a photo of it. Don't mind the dots in the first picture, my camera's sensor is a bit dirty.

here they are. these are the best representations of cross hatch I was able to get.


 

 

Ah I see - thanks for the photos :)

I'm assuming its more prevalent in actual physical view because the photos don't look that annoying....!

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post #2097 of 3079
thats because the camera can barely capture it, because of the exposure time and angles etc. in reality, most of the screen is covered, and the lines are visibile from an arm's length so I'm writing this and I can see it.

as somebody said here, it's driving one mad.
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post #2098 of 3079
Quote:
Originally Posted by velocityx View Post

it is very hard to notice this but I took the challenge to photograph the problem because support tech rep asked me to provide a photo of it. Don't mind the dots in the first picture, my camera's sensor is a bit dirty.

here they are. these are the best representations of cross hatch I was able to get.

thumb.gif

I could not even get them to show on a camera, mind you mine is a point and click.
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post #2099 of 3079
I've got a slight problem with support in my country.

After I send the pictures in, the ones I submited in previous post, support got back to me saying they consulted the issue with their supervisor and they came to a conclusion that this is not a tech issue, but it's because of high resolution and monitor's build specification. They also know nothing about the existance of rev A00.

They suggested I reduce resolution and use a double dvi cable. I already told them I check it with their dvi cable and vga and my DP cable.

they also want me to do an auto test which will of course say everything is fine.


Can I contact some global tech support from dell? I feel like this issue will be beyond comprehension for tech support in my country. It's friday so I will prolly reply them tomorrow but i already see where this is going.
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post #2100 of 3079
So, i've been a tech enthusiast for a long time and knew overclock.net for almost 10 years, ever since my first attempts at overclocking a barton mobile 2600+ back in 2004. But i never really registered up until now, thanks to this Dell U2713hm and this excellent owners-report thread.

First of all, i live in Brasil, and our customer support, warranty, availability and options for buying technological goods is worse than awful. Not to mention the absurd taxes. This monitor cost me about the regular 550 USD you guys pay all over the world + 60% of importation taxes, not to mention a 45 day wait for it to be imported from the US. Nevertheless I decided to go on with the buy after lots of researches about this monitor and all the (few, here) options in the IPS-panel realm. (specifically PRAD, TFT reviews, Monitor central etc. Tough i didn´t see this thread at that time).

My Dell is an A00, made June 2013. It arrived last monday but i've actually paid for it August 25st and it was shipped from USA 3 days latter.

A quick report:

Loved the coating. It doesn´t have that horrid grainy rainbow-like coating from my previous screen, i think is just the right balance between matte/gloss and hard-coating.

- Cross hatching: Didn´t even know about this issue until before reading this thread. I tried to spot with different images and white websites but couldn´t notice anything at all, even if i touched my forehead at the screen.
- Calibration: Decent at best. While the image is overall much better than my previous cheap e-ips 236v, it is still not ideal, i can spot a subtle slightly green/yellowish cast in the calibration on the sRGB setting, tough maybe I could be badly accustomed with my previous screen. This is not a major issue for me since I hardly use the screen for photography, tough it could present a little bit of a problem when color grading some videos.
- Absolutely no backlight bleeding issues at all (not to be confused with IPS glow, of course).

Here a quick pick of uniformity/ips glow/blb:




The darker two pictures have a very low exposition on my m43 gh2: 1/25s, iso2500 just to have an idea of the uniformity and ips glow, the white areas aren´t BLB and aren´t pronounced in everyday use. A more real example close to what you would perceive in a dark environment would be the first picture.

And then we have the Ghosting issue:

The reason I came to the forums was about horrid ghosting issues i experienced with this monitor.
I've had a couple of X-IPS monitors in the past: An Old 42" Phillips PFL7403 HDTV television witch i used as an monitor (back in 2009 there was absolutely NO IPS PANEL options in the crappy Brazillian market, apart from the 1900usd equivalent Apple Cinema Display. so i decided to try an HDTV witch would had better colours than TN screen and my old professional CRT that wasn´t holding calibration anymore), with had a S-IPS panel with CCFL backlighting and "5ms of response time", and since last year a cheapo low-cost e-IPS LG 236v. with allegedly 5ms of response times. (never found a proper review of it's response time tough) I always thought the ghosting issues that so many people complained around was a very minor phenomen in games and people that complained about it was hardcore kids nitpicking or suffering of placebo effect. I never experienced ghosting in any games from those previous monitors.

And then this dell arrived and i bite my tongue.

Problem is, the ghosting I'm experiencing with this monitor is far beyond worse than i'd expect from others persons relates over the internet. I didn´t even notice it on games, in fact i noticed watching some 24p video footage from my work! At first i even thought what i was seeing wasn´t ghosting but decoding error artifacts from the codec i was using since it was such a clear strong and slow pattern (i work as a freelancer videographer), but then i noticed that by pausing the video and just dragging the video window around the trail was very strong constant and very easy to see. Videos with considerable contrast, shaky camera and pans are particularly troublesome and this problem is more than annoying. I was expecting to use this monitor as a work tool for my video edition needs but also for entertaining as some mild gaming and watching movies on my room. Ironically i don´t perceive the ghosting as much on video games (tough i haven´t been playing much FPS lately) as i notice while watching movies and working, and for those activities, i can barely consider my experience with the U2713hm "pleasant" to anything that isn´t static images.

Here we have another 3 pics:





First two are from a video frame, the first is the static image, the second is the video playing showing the ghosting artifacts.

The second is a frame i grabbed from another video with I dragged around with the mouse:

In both pictures you can see a darker region of ghosting shifting color reproductions, and even a third frame, with slightly lighter ghosting. 2 frames of ghosting? that is much worse than the PRAD and TFT central reviews. I expected this screen to be BETTER than my LG 236v, but it is actually far worst! I don´t see ANY of this artifacts on my other screen!

My point now is: The ghosting is so horrid that i'm even in doubt that it could be is worse than the previous report here and i actually do have a faulty overdrive setting on my particular unity. Problem is, returning to warranty would imply in probably another 45 days till a replacement arrives. I was curious if any of you guys could try and test a video sample of mine and tell me if you can spot artifacts similar to the pictures above just by playing the video normally. If that is the case that may help me in the decision of either keep the screen, send for replacement, or return it for my money back.

I'll upload the video in a future post if anyone would be willing to help me.
I can also take some pictures of that response time application test that the PRAD used if you guys think it's worth it to post here.

Thanks a lot for the reading!
Edited by ericorg87 - 9/27/13 at 9:33am
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