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[Official] Dell U2713HM: 2560x1440 Semi-Glossy IPS Club - Page 28

post #271 of 3079
Quote:
Originally Posted by garycoleman View Post

So the yellow glow in the left is normal and I wasted time getting it exchanged?

I wouldn't say 'waste' if you end up with one that's better than the previous. I ended up with a better monitor and sure it could have been worse but the chance and time I took. Since there is no out of pocket expense I'd say worthwhile IMO.

I went from a strong yellow that showed slightly in movies and games sometimes to lighter white which doesn't show in movies/games and isn't prominent in in black borders or black scenes anylonger. Glad I had the opportunity for exchange for another new one.

Aside from its one issue I had which was addressed, I'm loving this monitor. The color accuracy I feel is vibrant and a bit more color pop than my PB278Q. Glad it worked out this way.

I only had to take my panel out and put it on my stand already on my desk.. Left the cords packaging unopened as well. It was an easy exchange. I did have to switch boxes as the serial number is on the side of the box. Also don't forget to switch the factory pre-calibrated sRGB specs sheet specific to your monitor and switch them. smile.gif


An A01 movie screen shot now showing black borders without the yellow glow in the bottom left hand corner.




Edit to add desktop pic showing deep blacks no bleeding.


     
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post #272 of 3079
ugh I want to call Dell and see if I can exchange mine, but at the same time it's all mounted to a dual monitor stand and it would be a pain in the arse to do.
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post #273 of 3079
My replacement one came yesterday but I didn't have time to fire it up until today. It only has a slight yellow bleeding on the left bottom edge which I think is acceptable.

But the biggest difference is the colors. I was complaining that my original A01 had colors that looked all washed out. But the replacement A01 has more vibrant colors, even better than my 2209WA eIPS. Good thing I exchanged it because I didn't know what I was missing out on. I knew the colors were off but I didn't imagine it would be that big of a difference.
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post #274 of 3079
Quote:
Originally Posted by garycoleman View Post

My replacement one came yesterday but I didn't have time to fire it up until today. It only has a slight yellow bleeding on the left bottom edge which I think is acceptable.

But the biggest difference is the colors. I was complaining that my original A01 had colors that looked all washed out. But the replacement A01 has more vibrant colors, even better than my 2209WA eIPS. Good thing I exchanged it because I didn't know what I was missing out on. I knew the colors were off but I didn't imagine it would be that big of a difference.

I knew there must have been something wrong; I don't think "washed out" even remotely applies to the colors on the U2713HM.
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post #275 of 3079
Quote:
Originally Posted by Mjolnir125 View Post

I knew there must have been something wrong; I don't think "washed out" even remotely applies to the colors on the U2713HM.

yep, something was not right with it.

Now how do I return the original one? Dell didn't include a return label or any instructions in the box on how to return it.
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post #276 of 3079
I wonder what would cause that
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post #277 of 3079
Quote:
Originally Posted by garycoleman View Post

My replacement one came yesterday but I didn't have time to fire it up until today. It only has a slight yellow bleeding on the left bottom edge which I think is acceptable.

But the biggest difference is the colors. I was complaining that my original A01 had colors that looked all washed out. But the replacement A01 has more vibrant colors, even better than my 2209WA eIPS. Good thing I exchanged it because I didn't know what I was missing out on. I knew the colors were off but I didn't imagine it would be that big of a difference.

When you first mentioned that your colors seemed washed I didn't know how to respond. I was thinkning you were expecting more color than you were seeing type thing. Now that to were able to confirm there was a difference I'm going to chalk it to very rare case.

I've read a lot of user reviews and that issue never came up. Defective part I guess.

On the brighter side, Your the third revision owner in the club that confirmed at least some better results with IPS glow from previous.

Seems It's much better at lower brightness levels I'm confident has happened with my monitor.

I'm not going to go out on a limb yet to say A01 is a good fix until much more confirmation. Speculation dictates its positive results off to a good start.
     
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post #278 of 3079
Quote:
Originally Posted by garycoleman View Post

yep, something was not right with it.

Now how do I return the original one? Dell didn't include a return label or any instructions in the box on how to return it.

They did the same to me I had to call them and they emailed me the return shipping label. I actually sent my monitor back this morning.

I think eventually the original representative will call you back to check up on your experience and follow up with the return label. I called them This morning rather than wait for them to call me.
     
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post #279 of 3079
I also got no shipping label when I got my replacement; I had to contact them and they emailed me one. I just had fedex pick up the old monitor today. Overall, the replacement cost me zero dollars and virtually no wasted time (since I didn't even have to drive to a fedex store). The bleed is probably a bit better, but somewhat more importantly the new panel has no dead pixels (the first one had a dead pixel in the upper right corner).


Did anyone else not receive a calibration sheet in the box with the Rev A01 monitor? My original monitor came with one, but my replacement didn't. From what I can tell the sRGB mode is still calibrated though.
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post #280 of 3079
Quote:
Originally Posted by Mjolnir125 View Post

*snip*


Did anyone else not receive a calibration sheet in the box with the Rev A01 monitor? My original monitor came with one, but my replacement didn't. From what I can tell the sRGB mode is still calibrated though.

Yes my A01 replacement monitor did come with its own calibration sheet specific to it's own S/N #. I don't think a monitor can go through manufacturing without the calibration step when it's lined up with other monitors. I'm going to assume there's another box with two sheets.

Back to breaking in the monitor and finishing "The Hobbit". tongue.gif Got a weekend of gaming planned to put the U2713HM through the hoops for fun. smile.gif
     
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