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[Official] Dell U2713HM: 2560x1440 Semi-Glossy IPS Club - Page 31

post #301 of 3079
Quote:
Originally Posted by FlyingSolo View Post

I changed my monitors a few times all ready but that was when there was no A01 and i still have that yellow glow on both of my monitors on the left side. But if i move my head the glow goes away. So i guess that's not backlight bleed and it's just ips glow

When you exchanged your monitor was it older than 30 days? Did they send you a new monitor Or refurbished? Curious why you didn't receive the new revision if you just recently done this as of the third week of April approximately.

As for your current monitor if you're not seeing the bleed during the most parts when watching movies, playing games, photo editing then I wouldn't worry about it one bit you got a good monitor.

The consensus is all monitors have IPS glow. I don't know any monitor no matter what the price, that doesn't exhibit IPS glow. Even though backlight bleed is defect as long as it's not protruding when the monitor is in use then it's acceptable. As long as you got a good warranty and good customer service that's a bonus.

Ive heard most vendors will not accept a monitor with bad IPS glow as exchangeable. I guess the three year premium panel warranty is a nice perk.
     
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post #302 of 3079
Quote:
Originally Posted by Arizonian View Post

When you exchanged your monitor was it older than 30 days? Did they send you a new monitor Or refurbished? Curious why you didn't receive the new revision if you just recently done this as of the third week of April approximately.

As for your current monitor if you're not seeing the bleed during the most parts when watching movies, playing games, photo editing then I wouldn't worry about it one bit you got a good monitor.

The consensus is all monitors have IPS glow. I don't know any monitor no matter what the price, that doesn't exhibit IPS glow. Even though backlight bleed is defect as long as it's not protruding when the monitor is in use then it's acceptable. As long as you got a good warranty and good customer service that's a bonus.

Ive heard most vendors will not accept a monitor with bad IPS glow as exchangeable. I guess the three year premium panel warranty is a nice perk.

When i first got the monitors that was a while back. Forgot when i got my ones but its been some time now. At that point i got a few replacement sent out to me from dell after doing a few exchanges. Same problems as the other ones. But the ones i have now has less glow then the other ones they sent out to me. And they sent me all brand new ones as well. So far am ok with these ones. If i play games cant see the glow at all or even if am browsing the net and stuff. Its just some time i see the glow when the screen is black but not all the time tho
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post #303 of 3079
I can't see any bleed/glow on mine when playing games either, but I think this is mostly because games tend not to have black borders on the bottom of the screen, and I am usually focusing on the center (I mostly play FPS games).

The bleed on the lower edge manifests itself most clearly when I am watching video content that has a dark portion in that area of the screen; it simply makes the blacks there slightly less black.

With the lower left corner "yellow" glow, it would change the tint of things which was noticeably more annoying. The current bleed I have is white, and just hurts the black level performance in that small area a little bit (which isn't all that noticeable, as IPS panels don't have very good black levels even without bleed).
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post #304 of 3079
I think the problem is that most of us that get the yellow glow is because the way they have glued the screen on. Or its because of how they put the bezel on. The only way to be sure is if anyone takes off the bezel and test it out and see if the problem is still there
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post #305 of 3079
Quote:
Originally Posted by FlyingSolo View Post

I think the problem is that most of us that get the yellow glow is because the way they have glued the screen on. Or its because of how they put the bezel on. The only way to be sure is if anyone takes off the bezel and test it out and see if the problem is still there


I am almost certain it has to do with stresses that the bezel places on the panel. Typically, IPS glow is only visible when you are not viewing the panel head on. I am guessing that the panel enclosure puts a small amount of stress on the panel, which may change the crystal orientation slightly in certain areas so you re not viewing that section of the panel "head on;" resulting in the appearance of IPS glow when viewing the panel head on (which you can see on ANY panel when you view them from an angle).

As I have said before, the reason the lower left hand glow is yellow is because it is being viewed from the right. If you view ANY part of your panel from the right side, the entire panel will appear to have a yellow tint (when you are viewing a dark screen). When you view the panel from the left, it will appear to have a white glow. This is why glow towards the center and right sides is typically white; you are not viewing it from the right side.


If you twist the panel slightly (like you would if you are adjusting the tilt with your hand on only one side of the panel) you will see the IPS glow location and intensity change radically as the crystal lattice is warped slightly.
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post #306 of 3079
Quote:
Originally Posted by Mjolnir125 View Post

I am almost certain it has to do with stresses that the bezel places on the panel. Typically, IPS glow is only visible when you are not viewing the panel head on. I am guessing that the panel enclosure puts a small amount of stress on the panel, which may change the crystal orientation slightly in certain areas so you re not viewing that section of the panel "head on;" resulting in the appearance of IPS glow when viewing the panel head on (which you can see on ANY panel when you view them from an angle).

As I have said before, the reason the lower left hand glow is yellow is because it is being viewed from the right. If you view ANY part of your panel from the right side, the entire panel will appear to have a yellow tint (when you are viewing a dark screen). When you view the panel from the left, it will appear to have a white glow. This is why glow towards the center and right sides is typically white; you are not viewing it from the right side.


If you twist the panel slightly (like you would if you are adjusting the tilt with your hand on only one side of the panel) you will see the IPS glow location and intensity change radically as the crystal lattice is warped slightly.

I think your right about this
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post #307 of 3079
Dell technical support is a joke, said image retention was caused by my slow computer (i5 3570k, radeon hd7950 which is faster than theirs except for their Alienware line)
he had nothing to say and apologized when i explained why the image retention shows up in the monitor self test's gray background.
Edited by viper133 - 5/2/13 at 8:03am
post #308 of 3079
Quote:
Originally Posted by viper133 View Post

Dell technical support is a joke, said image retention was caused by my slow computer (i5 3570k, radeon hd7950 which is faster than theirs except for their Alienware line)
he had nothing to say and apologized when i explained why the image retention shows up in the monitor self test's gray background.
It doesn't matter how competent they are at solving technical issues with regards to monitors; all that matters is that they will give you a new one if you are not satisfied (which they will).
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post #309 of 3079
Received a second call from Dell support just now letting me know my old monitor was revived by them and accepted. Again they asked if I was completely satisfied with my new replacement.

I'm out if good words to say about thier premium panel warranty with Ultrasharp monitors and their customer service. thumb.gif

@ viper133 - some issues can't be solved over the phone or without opening up the panel. You never did say if they offered you a replacement or if your even eligible for one. I'd have them cross ship you a replacement to see if its an issue or something else.
     
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post #310 of 3079
Hmm, wondering if i should give them a call myself. My monitor (Rev 00) has very little backlight bleed, no dead pixels etc. But I seem to have a slight problem with burn-in in atleast one particular game so far (Trials Evolution).

A certain part will burn-in (will sort of flimmer a bit when "lit up" by certain colors), but fades away after an hour or so, but it's always the same mark and at the same spot.

Anyone else had this problem so far? Will see if I can get a picture taken tommorow.
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