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[Official] Dell U2713HM: 2560x1440 Semi-Glossy IPS Club - Page 43

post #421 of 3079
Quote:
Originally Posted by OneGun View Post

Now you see why i didn't want to even try a Dell?I thought he was on his 6th and you were on your 2nd lol..Thinking you guys only got 1 good monitor out of 8 is pretty bad odds..

To clarify.... i went through five S2740L monitors.

After the fifth exchange, DELL decidied to upgrade me to the U2713HM

This is my first U2713HM, but has issues....

Now DELL refuses to send me another exchange...... they say a refund is the only option, and i would have to send the U2713HM back....

So the 3 year warranty & premium panel guarantee is in their hands. They pretty much said we no longer want you as a customer.
post #422 of 3079
DELL is supposed to call me back today with other possible options...i will update as soon as i hear from them.

All i ask for is a non defective monitor...thats it!
Edited by Booblej - 5/14/13 at 11:08am
post #423 of 3079
Quote:
Originally Posted by OneGun View Post

Now you see why i didn't want to even try a Dell?I thought he was on his 6th and you were on your 2nd lol..Thinking you guys only got 1 good monitor out of 8 is pretty bad odds..

Yes. now I do. They are two different monitors and shouldn't be compared no more than a PB278Q to a VG278H when it comes to QA issues.

The Ultrasharp series on new purchase for a U2713HM comes with a great warranty. I thinik in Booblej case Dell must be thinking refund on original S2740L which is a $300 usd monitor for a U2713HM upgrade which costs as low as $585 on sale normally $700. I'm guessing they don't offer the premium panel warranty on upgrades.

Not many upgrade stories online that's for sure.
     
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post #424 of 3079
Quote:
Originally Posted by Booblej View Post

Yes you can photograph image retention. Look closely at this picture. You can see a previous website burned into the screen. It goes away after 15 minutes or so when it happens.

Notice how I specifically said "screenshot"? Because the person I was responding to took screenshots, not photographs with a camera.

I know you can photograph it lmao
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post #425 of 3079
Quote:
Originally Posted by Anoxy View Post

Notice how I specifically said "screenshot"? Because the person I was responding to took screenshots, not photographs with a camera.

I know you can photograph it lmao

doh.gif
post #426 of 3079
Yes, i had a monitor with image retention too. it was so severe that you can see it in the purple background that came stock with windows 8 pro.
post #427 of 3079
Quote:
Originally Posted by viper133 View Post

Yes, i had a monitor with image retention too. it was so severe that you can see it in the purple background that came stock with windows 8 pro.

Was it the U2713HM, or another model?
post #428 of 3079
yea it was the u2713hm, from my experience all monitors have image retention, just comes up on different areas of the screen. some monitors have it in the middle, some just the top and some have it bottom right corner. believe me, i had far too many exchanges.
post #429 of 3079
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post #430 of 3079
OK this is weird. Today I received my Spyder 4 Pro, and it says the contrast ratio of my U2713HM is only 540-590 at 25-100% brightness, but it says the ratio is 2470 at 0% brightness... I think this might be picking up some ambient light or something, because this is supposed to have a contrast ratio of 1000:1, and 550 is quite a big difference from that.

Has anyone else calibrated their U2713HM?
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