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[Official] Dell U2713HM: 2560x1440 Semi-Glossy IPS Club - Page 54

post #531 of 3079
Quote:
Originally Posted by Kitler View Post

I really wish this monitor would go on sale. I saw it was at $550 a couple months back, but I had no money then.

I would love to pick up a second one for studying. Feels gross when I am away from home and have to use a 1080P monitor.

It's only a matter of time before it goes on sale again. I've noticed since buying mine for $585 in the last five weeks its been at that price three times. Usually the sale lasts a couple days at a time.
     
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post #532 of 3079
Quote:
Originally Posted by pygmalion View Post

I have trouble seeing dark content because it is too dark. It is not about certain areas or about the monitor in entirely.
If monitor is displaying something what was conceived to be dark colored - he makes it darker (almost black) and you barely can see it.
EX: in dark movie scenes I hardly can distinguish details. Even in bright scenes if a shadow falls on a certain object or on face of a hero, the object becomes too dark and hard to be to discerned

- I have disabled dynamic contrast.
- My laptop have an ordinary, stupid glossy display(TN). smile.gif

It sounds like you are describing "black crush;" which is when gradients of almost black colors all look the same.

Look at the squares on this test page:
http://www.lagom.nl/lcd-test/black.php#blacktest.png

Tell me which squares you can make out from the background, and how easily you can discern the differences.
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Hexa Core
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post #533 of 3079
On a side note.
U2713HM OSD

Found this Youtube video by PCmonitors that shows the intuitive OSD screen for this monitor and the ease of use. Pooling info on this monitor into the club thread that's useful to potential members interested.



Also it's back on sale.....Amazon $573.29 as of 6/1/13 tonight.
     
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post #534 of 3079
Quote:
Originally Posted by Mjolnir125 View Post

It sounds like you are describing "black crush;" which is when gradients of almost black colors all look the same.

Look at the squares on this test page:
http://www.lagom.nl/lcd-test/black.php#blacktest.png

Tell me which squares you can make out from the background, and how easily you can discern the differences.

On Standart Mode( Brightness 50%, Contrast 75%) :
Squares from 1..5 are they are indistinguishable frown.gif May be just the number 5 he is barely distinguishable , I would say 5-7%
In general I can say that the first line is completely black


On Standart Mode( Brightness 100%, Contrast 100%) :

barely distinguishable become number 4.
Edited by pygmalion - 6/2/13 at 2:48am
post #535 of 3079
Quote:
Originally Posted by pygmalion View Post

On Standart Mode( Brightness 50%, Contrast 75%) :
Squares from 1..5 are they are indistinguishable frown.gif May be just the number 5 he is barely distinguishable , I would say 5-7%

On Standart Mode( Brightness 100%, Contrast 100%) :

barely distinguishable become number 4.

Sounds like black crush as Mjolnir125 was thinking. I looked at that page and at 35% brightness 75% contrast, I could faintly see #1 about 2%.
     
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post #536 of 3079
Quote:
Originally Posted by Arizonian View Post

Sounds like black crush as Mjolnir125 was thinking. I looked at that page and at 35% brightness 75% contrast, I could faintly see #1 about 2%.


Yes, that seems to be.... frown.gif


with 100% brightness and 100% contrast, I could faintly see just number 4 and it's very badly ..


He also suffering by Backlight Bleed and have 1 dead pixel, but with these problems I reconciled
Edited by pygmalion - 6/2/13 at 3:02am
post #537 of 3079
Quote:
Originally Posted by pygmalion View Post

Yes, that seems to be.... frown.gif


with 100% brightness and 100% contrast, I could faintly see just number 4 and it's very badly ..


He also suffering by Backlight Bleed and have 1 dead pixel, but with these problems I reconciled

Don't reconcile until its perfect. You paid for the premium panel warranty. Time to call Dell. Get a new replacement sent. You'll hang onto this one while they ship you another. Then you can return yours and they will provide the free shipping return label you print out and send back free of charge.

If you purchased from retailer you should do a store exchange if you rather.

No fixing black crush and any dead pixel is unacceptable and Dell will concur. All of us who've requested got this service and didn't settle till we were happy completely. It is a bit of your time but that's how the 'monitor lottery' is sometimes.
     
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post #538 of 3079
So after some more back and forth with DELL, they have decided to send me a new U2713H, and have transferred my 3 year premium panel warranty. It will be shipped today and arrive tomorrow. I asked why they are sending me a U2713H and not a U2713HM, and the response from the escalations department manager was;

"I understand these issues with the U2713HM have been going on for a while and we have replaced many monitors for the issues. We are trying to get to the root of the problem and fix it once for all. We have our technical experts from product group involved to investigate this problem. Please give us some time, while we find a permanent solution for this problem.

Regards"


The problems hes refering to are;

1. Image Retention
2. Severe backlight bleed in corners
3. Crosshatching

I'm hoping the U2713H is golden.
post #539 of 3079
Quote:
Originally Posted by Booblej View Post

So after some more back and forth with DELL, they have decided to send me a new U2713H, and have transferred my 3 year premium panel warranty. It will be shipped today and arrive tomorrow. I asked why they are sending me a U2713H and not a U2713HM, and the response from the escalations department manager was;

"I understand these issues with the U2713HM have been going on for a while and we have replaced many monitors for the issues. We are trying to get to the root of the problem and fix it once for all. We have our technical experts from product group involved to investigate this problem. Please give us some time, while we find a permanent solution for this problem.

Regards"


The problems hes refering to are;

1. Image Retention
2. Severe backlight bleed in corners
3. Crosshatching

I'm hoping the U2713H is golden.

Let's see if I got this straight. Your first monitor - not sure which 1080p model - you paid $300 and you received a bad monitor. So they attempted to replace it five more times with no luck.

Then they upgraded you to a U2713HM that's worth $700 and both sent to you had issues. Now they upgraded you even further to a $999 monitor the U2713H.

I'm sorry you seem to have really bad luck. A lot of us members got lucky first monitor and some of us had to go from A00 to A01 with one replacement only to get a great monitor. I'm not sure what to say. headscratch.gif

Remember all 1440p monitors seem to have back light bleed, none are really 100% perfect. What matters is if your bleed doesn't come through in actual use in movies or gaming and not just by viewing it in a dark room.

As for the ones with crosshatching or image retention those I could fully understand.


I do know that your U2713H is not a gaming monitor as a 10 bit wide gamut display and the U2713HM would be better suited but you just got a $999 monitor for $300 and none of these cost a dime for you to cross-ship other than a lot of your time.

I wish you Good luck with your new venture to a U2713H and take care Boobej - thank you for sharing in the U2713HM club your U2713HM experiences.
     
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post #540 of 3079
Still have my u2713hm. Buuuuuut, I got it a new playmate. Any chance you can update my gpu? biggrin.gif

new card.jpg 1879k .jpg file
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