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[Official] Dell U2713HM: 2560x1440 Semi-Glossy IPS Club - Page 57

post #561 of 3079
Quote:
Originally Posted by AndyM95 View Post

Hi guys smile.gif

Sorry I've been kind of inactive on this thread for a while. I have real life commitments which means I don't get as much time on OCN as I used to.

I'll still be keeping up with membership applications and updating entries. From now on if you'd like to be updated send in another application with your name followed by 'Update'.
For example:
Followed by the number of monitors you have and your GPU.

Terreos, you've been updated. I'm jelly of that shiny new 780! If you could upload your new picture to OCN directly I'll update that as well.

I'd like to give a huge thanks to Arizonian for helping out in this thread thumb.gif

Actually thank you AndyM95 for starting the club. This has been a great place for us owners to really dig into this monitor and dissect it good or bad for other OCN members and a ton of outside guests that it attracts I've noticed from the web.

You haven't missed anyone and we all totally understand - life first - OCN second.

Since we're all patting each other on the back..... I'd also like to thank Mjolnir125 for all his helping out club members with questions. I consider him our club guru. thumb.gif

What we've learned what's unique to this monitor is possible crosshatching or image retention. Image retention really is not that common I'm seeing and IF the monitor displays crosshatching which has been a small percent taking into consideration has been easily exchangeable in either case until you receive one without.

We've learned the common issues with all monitors back light bleed is no better or worse than any other monitor and luck of the draw.

We've also seen a pattern, the one common issue with all monitors being dead pixels is not really problem for the U2713HM as it's rarely mentioned and seems to excel in quality control in this area. It's not scientific but has been rare.

Good club great monitor. smile.gif
     
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post #562 of 3079
Quote:
Originally Posted by Booblej View Post

So after some more back and forth with DELL, they have decided to send me a new U2713H, and have transferred my 3 year premium panel warranty. It will be shipped today and arrive tomorrow. I asked why they are sending me a U2713H and not a U2713HM, and the response from the escalations department manager was;

"I understand these issues with the U2713HM have been going on for a while and we have replaced many monitors for the issues. We are trying to get to the root of the problem and fix it once for all. We have our technical experts from product group involved to investigate this problem. Please give us some time, while we find a permanent solution for this problem.

Regards"


The problems hes refering to are;

1. Image Retention
2. Severe backlight bleed in corners
3. Crosshatching

I'm hoping the U2713H is golden.

How did your U2713H turn out?

I actually just received a brand new U2713H as a replacement for my U2713HM as well.

I originally purchased the HM from Newegg on 5/6, and called Dell to get a replacement for mine due to backlight bleed, uneven backlighting, crosshatching and buzzing about two weeks later. They sent a refurbished A00 U2713HM that was worse than my original unit, so I sent it right back. Dell's customer service has been pretty stellar, however, and the rep assigned to my case calls me pretty much every day to keep me updated on what's going on with my situation.

I got a call yesterday that they would be sending out a "brand new A01 replacement", and it arrived today. Much to my surprise, it's a U2713H Rev A02, manufactured in Feb. My rep didn't mention anything about this, and I'm curious to see what he says when I ask him about it tomorrow. I'm sort of wondering if I should even mention it! biggrin.gif

I'm a graphic designer, not a gamer, so this is a huge step up for me. I even already own the X-Rite i1Display Pro that is the only colorimeter compatible with the hardware calibration feature of the U2713H, so that's another plus

I'll report back once I get it set up and let you guys know how it compares to the HM. I'm pretty stoked about it to be honest.
post #563 of 3079
Quote:
Originally Posted by ProMod83 View Post

How did your U2713H turn out?

I actually just received a brand new U2713H as a replacement for my U2713HM as well.

I originally purchased the HM from Newegg on 5/6, and called Dell to get a replacement for mine due to backlight bleed, uneven backlighting, crosshatching and buzzing about two weeks later. They sent a refurbished A00 U2713HM that was worse than my original unit, so I sent it right back. Dell's customer service has been pretty stellar, however, and the rep assigned to my case calls me pretty much every day to keep me updated on what's going on with my situation.

I got a call yesterday that they would be sending out a "brand new A01 replacement", and it arrived today. Much to my surprise, it's a U2713H Rev A02, manufactured in Feb. My rep didn't mention anything about this, and I'm curious to see what he says when I ask him about it tomorrow. I'm sort of wondering if I should even mention it! biggrin.gif

I'm a graphic designer, not a gamer, so this is a huge step up for me. I even already own the X-Rite i1Display Pro that is the only colorimeter compatible with the hardware calibration feature of the U2713H, so that's another plus

I'll report back once I get it set up and let you guys know how it compares to the HM. I'm pretty stoked about it to be honest.

I received the U2713H today (Rev. A02).

First impressions.... hate it.....put it right back in the box to be shipped back.

- Inaccurate color/ Oversaturated (Adobe RGB), Washed out color (SRGB)
-Green tint
- Horrible overshoot (worst iv'e ever seen), which makes it unusable for me. Just scrolling a web page or moving a window looks like crap.

I like the U2713HM MUCH better. I just wish they would address its issues already!

This monitor might be good for a graphic designer, but other than that....Dont bother.


....done with DELL

Might just sell the U2713H and get an LED ACD.
post #564 of 3079
Well... On my third one now smile.gif First was buzzing and had a dead pixel, second was perfect in every way but the cross hatching was really bad. Really annoying. Third one is a refurbished, according to the sticker at the back (which has clearly been taken off at some point) made in aug 2012, BUT its a rev A01. I reckon they just threw in a brand new panel, and kept the shell. Seems very good, the colors are even different. Before sRGB mode was a bit blue, didn't seem right, on this new one its much more usable. So looks like an improvement there. And cross hatching is ALMOST non existent. Not completely gone, but very difficult to spot. Although it does have a strange RGB grain to it now, which it didn't before. And a bit of bleed. Here's a pic:


So, who here finds that acceptable bleed? And who here would return it?

(must say, us nerds can get very anal about monitors. why is that?)
post #565 of 3079
Quote:
Originally Posted by Booblej View Post

I received the U2713H today (Rev. A02).

First impressions.... hate it.....put it right back in the box to be shipped back.

- Inaccurate color/ Oversaturated (Adobe RGB), Washed out color (SRGB)
-Green tint
- Horrible overshoot (worst iv'e ever seen), which makes it unusable for me. Just scrolling a web page or moving a window looks like crap.

I like the U2713HM MUCH better. I just wish they would address its issues already!

This monitor might be good for a graphic designer, but other than that....Dont bother.


....done with DELL

Might just sell the U2713H and get an LED ACD.

Wonderful! Now I'm not so stoked.

I just found out the hardware calibration software provided by Dell is Windows-only.

Are you running it connected a Mac? If you are, you may want to ensure that it's seeing the monitor properly and outputting RGB. There is a hack you have to apply to force RGB mode if connected to a MacBook Pro with retina display.
post #566 of 3079
Quote:
Originally Posted by ProMod83 View Post

Wonderful! Now I'm not so stoked.

I just found out the hardware calibration software provided by Dell is Windows-only.

Are you running it connected a Mac? If you are, you may want to ensure that it's seeing the monitor properly and outputting RGB. There is a hack you have to apply to force RGB mode if connected to a MacBook Pro with retina display.

I connected it to a Windows 7 PC here at work (Mini DP to DP). I have Mac's and PC's at home, and am aware of the RGB hack for Mac.
post #567 of 3079
Quote:
Originally Posted by PsYcHZ View Post

Well... On my third one now smile.gif First was buzzing and had a dead pixel, second was perfect in every way but the cross hatching was really bad. Really annoying. Third one is a refurbished, according to the sticker at the back (which has clearly been taken off at some point) made in aug 2012, BUT its a rev A01. I reckon they just threw in a brand new panel, and kept the shell. Seems very good, the colors are even different. Before sRGB mode was a bit blue, didn't seem right, on this new one its much more usable. So looks like an improvement there. And cross hatching is ALMOST non existent. Not completely gone, but very difficult to spot. Although it does have a strange RGB grain to it now, which it didn't before. And a bit of bleed. Here's a pic:


So, who here finds that acceptable bleed? And who here would return it?

(must say, us nerds can get very anal about monitors. why is that?)

Looks very acceptable as all IPS monitors have some sort if IPS glow. The main concern you should have is if when in actual use you do not see any of the light bleeding through black borders, gaming, movies, pictures or desktop. If not - it's a keeper. Conrats. Don't forget to fill out the OP page. Nice. smile.gif
     
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post #568 of 3079
Quote:
Originally Posted by AndyM95 View Post

Hi guys smile.gif

Sorry I've been kind of inactive on this thread for a while. I have real life commitments which means I don't get as much time on OCN as I used to.

I'll still be keeping up with membership applications and updating entries. From now on if you'd like to be updated send in another application with your name followed by 'Update'.
For example:
Followed by the number of monitors you have and your GPU.

Terreos, you've been updated. I'm jelly of that shiny new 780! If you could upload your new picture to OCN directly I'll update that as well.

I'd like to give a huge thanks to Arizonian for helping out in this thread thumb.gif

Sure Andy. Sorry about that. I'm thinking about doing some benchmarks. Mainly because I was a 670 ftw user and would like to show that I believe it's a worthwhile upgrade for out monitor setups. Been seeing alot of people say to get another 670 or 680 for sli. But, I would argue this baby is worth the extra coin. thumb.gif
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Hard DriveOptical DriveCoolingCooling
SAMSUNG 850 evo 1TB LG Black 10X BD-ROM 16X DVD-ROM 48X CD-ROM SATA... EK Predator 360 vardar f4-120 
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post #569 of 3079
Booblej are you sending it back to Dell or just straight selling it? If you do the latter you can get enough cash for most of the name brand 1440p panels out there...
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Hexa Core
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CPUMotherboardGraphicsRAM
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Hard DriveHard DriveHard DriveHard Drive
OCZ Vertex 4 256 GB Samsung Spinpoint F3 1 TB OCZ trion 150 480 gb HGST 3 TB 7200 rpm 
Optical DriveCoolingOSMonitor
Some random ASUS lightscribe DVD burner Corsair H105 + 2 2150 RPM Gentle Typhoon fans Windows 7 professional 64 bit xb271hu 
MonitorMonitorKeyboardPower
Dell u2713HM Dell 2001FP Ducky Zero Shine DK2108s Seasonic X750 fully modular PSU 
CaseMouseMouse PadAudio
Fractal Design R5 Logitech G700s Steelseries qck+ Sennheiser HD600  
AudioAudioAudio
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post #570 of 3079
hi guys, I bought this monitor, too smile.gif
A00, it's a good one except the following points:
3dead pixel side by side (horizontal line) -.-
it's nearly directly under the programm titlebar
i could arrange with that, but the buzzing sound drives me a bit crazy (I have "above-average" ears)
yesterday i used the monitor some hours and got "paranoid", just of thinking of the sound i could hear it and change the tone pitch
at some point it was so extrem I checked while swapping tabs of firefox, I heared behind the monitor and 1tab really made it buzz^^

sooo_O my question is to all that had both revisions A00 and A01, is aA01 atleast sligtly better related to the buzz sound?
if so, i will try to get an A01
I orderd it from amazon. Can I regardless to that, call dell directly for an exchange monitor (A01 for A00)?
and if I exchanged, the money-back option (1-2 exchange monitors that are worse than my A00) is gone then?

sry my english is not the best, but I tried my best biggrin.gif
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