Originally Posted by iKill4Fun
Hey guys! I just received my Monitor yesterday and trying to find infos on calibrating my U2713HM,thus I got here, creating account too
Sorry but I'm a newbie in terms of monitors
Sadly, I've had found 1 dead pixel, which shows a black dot on all color background except black background, is this considered a dead or stuck pixel?
2nd, I found another 3 "half-dead" pixels when I try to look at the screen closed up, not as obvious black as the above but still noticeable, in fact it's smaller than the above black dot pixel? How come the dead pixels are different sizes? Lol
I was busy so didn't test the blacklight bleeding or Yellow glow. I'll check it out soon tho.
What's a "Crosshatching"? How do I actually look out for one?
Lastly, I find that when I select the sRGB profile, my screen will look kind of "green", is this normal? I find that "Standard" look too "Warm" for me, and I can't seem to adjust the color settings for these presets except "Custom Color" which I calibrated it to R-93 G-93 B-99. Brightness-46 Contrast-75, personally prefer slightly "Cooler" colors.
I just contacted Dell about my Pixels issues and sent them email with photos attached. Hopefully able to receive a better versions
Thanks in advance!
PS: I found some serious Yellow Glow and BLB, included some pics regarding the Pixels problem.
Welcome to OCN
I'd congratulate you on your monitor but your not done. For the dead pixels alone you should send that back. As for your pics of back light bleed, they were taken incorrectly. Your room was lighted and you need to be in a completely dark room, eye level, about five to six fee away when you take that, without flash. First one at 100% brightness and second at 30% brightness which is about where you actually keep that in actual use if you want to show us. Or even better choose a movie or game that has black borders in actual use where you like to keep your brightness and see if it bleeds through being noticeable. If it isn't then it's not an issue. However, it doesn't matter anyway because your next call should be to Dell for a replacement based alone on the dead pixels. Your monitor is the first to have that many dead pixels in this club, as most members didn't have any and the ones that did had one, maybe two at most.
On a good note, If you have to ask what does crosshatching look like, congrats....means you don't have any. You'd have complained about the crisscross pattern your seeing on your screen if you did. Click - What is crosshatching?
Originally Posted by Ikthus
I've had no Rev 2 for a while now and the only problem I've run into is a very faint buzzing sound when browsing certain sites. No backlight bleeding issues so I'm just going to settle with this unit. Wish Dell would do a little more QC but their customer service is top notch thankfully.
Your the first person to confirming they receieved an A02
. Great to hear you have no back light bleed, crosshatching or dead pixels. As for the buzzing, I'm going to hope it's isolated as that should have been addressed in A01 revision. We'll soon find out if a pattern builds as others post. Please post an entry pic as we'd like you to join our list of owners here.
Originally Posted by COMBO2
Alright, I just got off the phone with Dell. It was a little confusing with the addresses and stuff (monitor was purchased through my dad's business, we got like $310 off) but I eventually got through that. They offered me a new or refurbished monitor. The refurbished would be at my door tomorrow and the new would take 1 - 2 weeks. I chose the refurbished as I wanted something that actually worked and was checked, and I didn't really mind for the scratches. The tech support guy was helpful and patient haha, but all in all I'm quite impressed with the support they provided. It was a reasonably quick and easy phone call and I got what I wanted so win, win!
Glad to hear your exchange is on it's way and what a great price you got that for and were still covered under warranty....sweet.
Keep us posted when you receive it.
I thought the same when A01 revision was about to come out and saw the $585 sale. I figured Dell is to clear A00 off the shelves, however the pattern I've noticed is about every three to four weeks on average Dell has had sales for $585.
At this rate when comparing the U2713HM to other monitors or posting we should all be quoting "wait and pick one up for $585 on sale
" to others who might be interested. I've never seen it even at suggested retail price which a lot of people will compare other monitors to, and is not even close to the price we/ve picked them up. I got mine for $585 as well. Sold an Alienware OptX which made my U2713HM come out to $405 out of pocket.
Edit - To anyone who has their monitor and hasn't done so yet, I encourage you to take that pic with name in screen shot and join the OP Club page.