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[Techreport]Gigabyte's mobo shipments nipping at Asus' heels - Page 4

post #31 of 94
I got an asus, but will be wanting to try a gigabyte next as they have gotten good rep.
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post #32 of 94
any suggestions for a mini/micro atx board ? im stuck and asus gene is way too expensive...
post #33 of 94
Love my Gigabyte board, stable as hell and good customer service. Not to mention much cheaper than Asus.
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post #34 of 94
Quote:
Originally Posted by MxPhenom 216 View Post

Good, Asus boards suck these days. Especially on Z77.

proof.gif
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post #35 of 94
Too bad they also didn't include the percentages of returns.
I swore off of Gigabyte boards years ago.
I then broke down and bought a Gigabyte G1 Sniper 3 LGA 1155.
It failed in about 2 weeks, was RMA'd through them and sent back in exactly the same shape with the same parts number label.
Almost all of the drivers and programs I downloaded for the board, directly from Gigabyte, failed due to not being recognized as a Gigabyte board.
The returned board won't even boot up and nothing was said as to what, if anything, that they did to the returned board.
This is exactly what drove me away from them all those years ago and now for the rest of my life.
"Friends don't let friends buy Gigabyte" is a very old saying. Even older than the same saying about Thermaltake.
Both sayings are still completely relevant.
ASUStek isn't the least bit perfect, but I've had less trouble with their motherboards than any other brand.
Personally, I've never had any trouble with the ASUS RMA process.
People should be sure to become an ASUS Premium Member as soon as they 1st buy anything from them.
It's quite possible that that one little thing may be what makes the difference in the service I've received.
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post #36 of 94
Bring on the high end mini-itx boards for Z87!
post #37 of 94
I've never been impressed by ASUS, they seem to want to sell you overpriced underperforming cosmetic heatsinks and gimmicky software instead of actual hardware. Gigabyte on the other hand... wouldn't touch their software with a 10 foot pole, but that's ok, motherboards are all about the hardware and their hardware is legit.
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post #38 of 94
Quote:
Originally Posted by kzinti1 View Post

This is exactly what drove me away from them all those years ago and now for the rest of my life.

They kind of story can happen to anyone, your personal experience doesn't reflect the overall CS performance.

RMA rates as recorded by hardware.fr (b/w October 1st 2011 and April 1st 2012 - their most recent numbers):
- ASRock 1,67% (was 1,90%)
- Gigabyte 1,77% (was 2,17%)
- MSI 2,24% (was 2,11%)
- ASUS 2,34% (was 2,66%)

P67/Z68 motherboards only:
- Asrock 1,41%
- MSI 2,44%
- Gigabyte 2,47%
- ASUS 2,96%

4 particular models have an RMA rate that exceeds 5%:
- 6,40% MSI Z68A-GD80 G3
- 6,19% ASUS P8P67 Pro
- 5,38% ASUS Rampage IV Extreme
- 5,33% MSI-P67A-C43

Source: http://www.hardware.fr/articles/881-2/cartes-meres.html
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post #39 of 94
Quote:
Originally Posted by MxPhenom 216 View Post

Good, Asus boards suck these days. Especially on Z77.



Thanks for the laugh.
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post #40 of 94
Speaking of RMA rates, I wish we had more data on that.

Instead of using the manufacturer's warranty we (Finns) almost always RMA our products to the retailer which can be good or bad. However what it does do is enable the retailer to offer RMA rates and return rates.

For example the biggest retailer that sells components here has percentages for RMAs and returns for all their products assuming they've sold enough (if it says 0% and 0% I don't trust the reading). It's a pretty nice little feature.

For example, maximus v formula:



RMA rate of 7.5% and return rate of 0%.

or the Z68 extreme3:



RMA rate of 10% and return rate of 3.03%
 
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