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Big windows problem/ laptop issue

post #1 of 10
Thread Starter 
So overnight my laptop just decided to wipe itself clean back to factory form.

The thing is tho on the numpad only 3,4,9 work F2 doesn't work so cant get into bios

Some of the letters don't work

This sounds like an obvious virus, but *** I never seen anything like this.

Can't even get into safe mode or nothing
post #2 of 10
Can you try plugging in a usb keyboard so you can access the bios?
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post #3 of 10
Thread Starter 
Quote:
Originally Posted by blampars View Post

Can you try plugging in a usb keyboard so you can access the bios?

Didn't think of that and tried it and it works that good atleast.

Everything seems fine in the Bios
post #4 of 10
Do you leave your laptop on at night, as in powered and running? I'd boot to windows and run some scans. Virus scans just because, hdd scans as well as a memory test. I've never heard of a computer "resetting" itself like that before, but the fact that keys are not working on your keyboard really leads me to believe you've got some hardware and/or electrical problems going on. I don't know that it'd help you any, but check the event viewer just to see if there's anything going on in there.

If you boot to windows, do your "broken" keys start working at all or are they still dead?
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post #5 of 10
Thread Starter 
Quote:
Originally Posted by blampars View Post

Do you leave your laptop on at night, as in powered and running? I'd boot to windows and run some scans. Virus scans just because, hdd scans as well as a memory test. I've never heard of a computer "resetting" itself like that before, but the fact that keys are not working on your keyboard really leads me to believe you've got some hardware and/or electrical problems going on. I don't know that it'd help you any, but check the event viewer just to see if there's anything going on in there.

If you boot to windows, do your "broken" keys start working at all or are they still dead?

The thing is I can get into windows no problem, it's just most of the keys won't work.

Yes I left it on the in powered and running last night because I was defragging and running virus scanning

I also went into msconfig and turned some programs off that were marked unknown also, but i checked google before doing so to make sure they aren't important. the only one I could think of that was something called Vprotector application.... I was doing this because someone dled limewire on the laptop and I couldn't get rid of it, so I just stopped it from loading.

I be running all the scanner I can think and I'll check the event viewer but wouldn't that show nothing since the hhd was wiped clean?
post #6 of 10
Thread Starter 
Quote:
Originally Posted by luie637 View Post

The thing is I can get into windows no problem, it's just most of the keys won't work.

Yes I left it on the in powered and running last night because I was defragging and running virus scanning

I also went into msconfig and turned some programs off that were marked unknown also, but i checked google before doing so to make sure they aren't important. the only one I could think of that was something called Vprotector application.... I was doing this because someone dled limewire on the laptop and I couldn't get rid of it, so I just stopped it from loading.

I be running all the scanner I can think and I'll check the event viewer but wouldn't that show nothing since the hhd was wiped clean?

just checked my desktop that Vprotect application is AVG safe search so nothing important.
post #7 of 10
Yeah, the event viewer most likely wouldn't show anything since the hdd was wiped. However, if there are any ongoing issues after the fact it'll pick them up and may lead to the root of the problem.
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post #8 of 10
Thread Starter 
Ok I was thinking since there has been Thunderstorms here for the past 2 days... maybe it got a power surge and it messed up completely?
post #9 of 10
That was my initial thought, considering the sudden failing keyboard. I'm really baffled by the reformat / reset though. I would figure just a fried keyboard and call it a day.

Have you run hdd diags yet?
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post #10 of 10
This probably sounds like a dumb idea but you could plug in a usb keyboard and see if that work to eliminate the OS/software as the problem.
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