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Random internet problems :S !

post #1 of 7
Thread Starter 
Hi there I have been battling with my PC for a bit recently and one of the bugs is the internet keeps cutting out / freezing.

This problem is with my new rig in sig. The network connection is a intel 82579v gigabit with driver version 12.6.45.0 pro set dated 12/03/2013 .

I have checked allot of things so far such as other PCs work on this home network - one win 7 64bit one vists laptop and also an andriod phone and iphone all seem to be fine.

This particular PC is on windows 8 64 bit pro and is eithernet wired to the router.

I bought a wireless adapter thinking the windows 8 beta drivers would work: see here
But apparently they don't as the driver does not make it work frown.gif . Argh!

I also ordered a new cable (10m) cat 6 this time just because it was the same price ( previous was 5e ) but I already tried the old cable in the laptop and it seemed fine. Anyway the new cable should of come yesterday - still waiting for it frown.gif . I am also trying to get the password and username for the router right now...

Heres some pics of the problem from a cmd view:




Thanks!
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New rig
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My old System
(13 items)
 
 
CPUMotherboardGraphicsGraphics
i7 3930k @ 4.6ghz Asus p9x79 pro ATI R9 290 4GB sapphire tri x OC ATI R9 290 4GB sapphire tri x OC 
RAMHard DriveHard DriveHard Drive
64gb Ballistix VLP sport 1600 mhz 9-9-9-24  Samsung 840 pro (OS drive) Samsung 840 pro (Cache drive) Seagate constellation es 1tb (RAID 10) 
Hard DriveHard DriveHard DriveOptical Drive
Seagate constellation es 1tb (RAID 10) Seagate constellation es 1tb (RAID 10) Seagate constellation es 1tb (RAID 10) blu ray writer - pioneer 12x 
CoolingOSKeyboardPower
NH-D14 SE2011  win 8 pro 64 bit sidewinder x4 Microsoft Windows 1250w OCZ ZX series 
Case
nzxt phantom 820 
CPUMotherboardGraphicsRAM
QX6700 P5K Deluxe/WiFi-AP ATI 2900xt 1GB DDR4 Ballistix 8GB PC2-8500C5 (BL2KIT12864AA1065) 
Hard DriveOptical DriveOSPower
2x WD Raptor WD1500ADFD 150GB SATA 10KRPM Samsung SH-S183ABEBN DVD±RW Dual Layer windows 7 pro Thermaltake Toughpower 1200W Modular PSU 
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post #2 of 7
A few obvious questions: do you have the latest drivers for your NIC and for your mobo's chipset, as well as the latest firmware for your router? I had similar problem once, where my wired PC was getting a spotty connection, but all wireless devices were fine. Cloning my PC's MAC address to the wireless router ended up fixing things for me.
Brick Sh*thouse
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Brick Sh*thouse
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LG 12.5" 1366x768 IPS Lenovo Keyboard Lenovo 90W AC Adapter Lenovo X Series ThinkPad Chassis 
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post #3 of 7
Thread Starter 
Well yes I think... The network connection is a intel 82579v gigabit with driver version 12.6.45.0 proset dated 12/03/2013 (think it comes up as Intel Network connections 18.2.63.0 in the control panel uninstall) it seems like the latest but it does have all the pro software with it - I just thought as it was the latest its the best? I find it hard to know what's what on the Intel site :S . I installed the latest chipset update software from Intel but I cant find it to launch it which is worrying! How do I find my chipset drivers? If you mean storage controllers (which I am guessing you don't mean tongue.gif ) that's : 11.7.0.1013 - pretty sure thats the best for me with ssds and raid on my system. The router I can now access but its a sky router and apparently its up to date but you know what these big companies are like - usually stick with older firmware that works etc. ...finding it hard to find an update anyway...but being on windows 8 it could be that...hmmmm

Edit: ah ok here is my chipset I think :S :


Edit 2 : just noticed number 2 on the tracert seems to always be request timed out - is that a clue?


thanks.
Edited by dpl2007 - 4/19/13 at 5:32am
New rig
(17 items)
 
My old System
(13 items)
 
 
CPUMotherboardGraphicsGraphics
i7 3930k @ 4.6ghz Asus p9x79 pro ATI R9 290 4GB sapphire tri x OC ATI R9 290 4GB sapphire tri x OC 
RAMHard DriveHard DriveHard Drive
64gb Ballistix VLP sport 1600 mhz 9-9-9-24  Samsung 840 pro (OS drive) Samsung 840 pro (Cache drive) Seagate constellation es 1tb (RAID 10) 
Hard DriveHard DriveHard DriveOptical Drive
Seagate constellation es 1tb (RAID 10) Seagate constellation es 1tb (RAID 10) Seagate constellation es 1tb (RAID 10) blu ray writer - pioneer 12x 
CoolingOSKeyboardPower
NH-D14 SE2011  win 8 pro 64 bit sidewinder x4 Microsoft Windows 1250w OCZ ZX series 
Case
nzxt phantom 820 
CPUMotherboardGraphicsRAM
QX6700 P5K Deluxe/WiFi-AP ATI 2900xt 1GB DDR4 Ballistix 8GB PC2-8500C5 (BL2KIT12864AA1065) 
Hard DriveOptical DriveOSPower
2x WD Raptor WD1500ADFD 150GB SATA 10KRPM Samsung SH-S183ABEBN DVD±RW Dual Layer windows 7 pro Thermaltake Toughpower 1200W Modular PSU 
Case
Antec P180-b 
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New rig
(17 items)
 
My old System
(13 items)
 
 
CPUMotherboardGraphicsGraphics
i7 3930k @ 4.6ghz Asus p9x79 pro ATI R9 290 4GB sapphire tri x OC ATI R9 290 4GB sapphire tri x OC 
RAMHard DriveHard DriveHard Drive
64gb Ballistix VLP sport 1600 mhz 9-9-9-24  Samsung 840 pro (OS drive) Samsung 840 pro (Cache drive) Seagate constellation es 1tb (RAID 10) 
Hard DriveHard DriveHard DriveOptical Drive
Seagate constellation es 1tb (RAID 10) Seagate constellation es 1tb (RAID 10) Seagate constellation es 1tb (RAID 10) blu ray writer - pioneer 12x 
CoolingOSKeyboardPower
NH-D14 SE2011  win 8 pro 64 bit sidewinder x4 Microsoft Windows 1250w OCZ ZX series 
Case
nzxt phantom 820 
CPUMotherboardGraphicsRAM
QX6700 P5K Deluxe/WiFi-AP ATI 2900xt 1GB DDR4 Ballistix 8GB PC2-8500C5 (BL2KIT12864AA1065) 
Hard DriveOptical DriveOSPower
2x WD Raptor WD1500ADFD 150GB SATA 10KRPM Samsung SH-S183ABEBN DVD±RW Dual Layer windows 7 pro Thermaltake Toughpower 1200W Modular PSU 
Case
Antec P180-b 
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post #4 of 7
It could be your ISP, which what it turned out to be in my case. They record the MAC address of any wireless router you use so that they can monitor the bandwidth use. Try cloning your NIC MAC address to your router as I suggested, it's easy. That way, your ISP thinks it's connecting directly to your PC from the modem instead of through a router.
Brick Sh*thouse
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MonitorKeyboardPowerCase
LG 12.5" 1366x768 IPS Lenovo Keyboard Lenovo 90W AC Adapter Lenovo X Series ThinkPad Chassis 
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Lenovo TouchPad 
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Brick Sh*thouse
(26 items)
 
   
CPUMotherboardGraphicsRAM
Intel i5 2520M Lenovo ThinkPad X220 Intel i5 Motherboard 04W2109 Intel HD3000 Crucial 4x2 GB DDR3 PC1333 
Hard DriveOptical DriveCoolingOS
Samsung 840 120GB SSD Nope Itty-Bitty Fans and Heatsinks Windows 10 Professional 64-bit 
MonitorKeyboardPowerCase
LG 12.5" 1366x768 IPS Lenovo Keyboard Lenovo 90W AC Adapter Lenovo X Series ThinkPad Chassis 
MouseMouse PadAudioOther
Logitech M510 Desk Conexant 1 Watt Stereo Speakers Lenovo TrackPoint 
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post #5 of 7
Thread Starter 
Yer I was looking into that but cant find out how yet frown.gif its a sagemcom fast 2504n in sky internet but no info yet....
New rig
(17 items)
 
My old System
(13 items)
 
 
CPUMotherboardGraphicsGraphics
i7 3930k @ 4.6ghz Asus p9x79 pro ATI R9 290 4GB sapphire tri x OC ATI R9 290 4GB sapphire tri x OC 
RAMHard DriveHard DriveHard Drive
64gb Ballistix VLP sport 1600 mhz 9-9-9-24  Samsung 840 pro (OS drive) Samsung 840 pro (Cache drive) Seagate constellation es 1tb (RAID 10) 
Hard DriveHard DriveHard DriveOptical Drive
Seagate constellation es 1tb (RAID 10) Seagate constellation es 1tb (RAID 10) Seagate constellation es 1tb (RAID 10) blu ray writer - pioneer 12x 
CoolingOSKeyboardPower
NH-D14 SE2011  win 8 pro 64 bit sidewinder x4 Microsoft Windows 1250w OCZ ZX series 
Case
nzxt phantom 820 
CPUMotherboardGraphicsRAM
QX6700 P5K Deluxe/WiFi-AP ATI 2900xt 1GB DDR4 Ballistix 8GB PC2-8500C5 (BL2KIT12864AA1065) 
Hard DriveOptical DriveOSPower
2x WD Raptor WD1500ADFD 150GB SATA 10KRPM Samsung SH-S183ABEBN DVD±RW Dual Layer windows 7 pro Thermaltake Toughpower 1200W Modular PSU 
Case
Antec P180-b 
  hide details  
Reply
New rig
(17 items)
 
My old System
(13 items)
 
 
CPUMotherboardGraphicsGraphics
i7 3930k @ 4.6ghz Asus p9x79 pro ATI R9 290 4GB sapphire tri x OC ATI R9 290 4GB sapphire tri x OC 
RAMHard DriveHard DriveHard Drive
64gb Ballistix VLP sport 1600 mhz 9-9-9-24  Samsung 840 pro (OS drive) Samsung 840 pro (Cache drive) Seagate constellation es 1tb (RAID 10) 
Hard DriveHard DriveHard DriveOptical Drive
Seagate constellation es 1tb (RAID 10) Seagate constellation es 1tb (RAID 10) Seagate constellation es 1tb (RAID 10) blu ray writer - pioneer 12x 
CoolingOSKeyboardPower
NH-D14 SE2011  win 8 pro 64 bit sidewinder x4 Microsoft Windows 1250w OCZ ZX series 
Case
nzxt phantom 820 
CPUMotherboardGraphicsRAM
QX6700 P5K Deluxe/WiFi-AP ATI 2900xt 1GB DDR4 Ballistix 8GB PC2-8500C5 (BL2KIT12864AA1065) 
Hard DriveOptical DriveOSPower
2x WD Raptor WD1500ADFD 150GB SATA 10KRPM Samsung SH-S183ABEBN DVD±RW Dual Layer windows 7 pro Thermaltake Toughpower 1200W Modular PSU 
Case
Antec P180-b 
  hide details  
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post #6 of 7
Thread Starter 
Ah sorry I didn't check properly as this is not my router - it is a modem router ADSL...and they say it doesn't have the facility to clone MAC addresses frown.gif . Got the cat 6 cable in and updated the intel management interface with a slightly newer version. The internet has been better (not sure exactly why as I did about 50 other things as well!) but I am still getting the request timed out on tracert :S ...so its still a bit iffy frown.gif ...
New rig
(17 items)
 
My old System
(13 items)
 
 
CPUMotherboardGraphicsGraphics
i7 3930k @ 4.6ghz Asus p9x79 pro ATI R9 290 4GB sapphire tri x OC ATI R9 290 4GB sapphire tri x OC 
RAMHard DriveHard DriveHard Drive
64gb Ballistix VLP sport 1600 mhz 9-9-9-24  Samsung 840 pro (OS drive) Samsung 840 pro (Cache drive) Seagate constellation es 1tb (RAID 10) 
Hard DriveHard DriveHard DriveOptical Drive
Seagate constellation es 1tb (RAID 10) Seagate constellation es 1tb (RAID 10) Seagate constellation es 1tb (RAID 10) blu ray writer - pioneer 12x 
CoolingOSKeyboardPower
NH-D14 SE2011  win 8 pro 64 bit sidewinder x4 Microsoft Windows 1250w OCZ ZX series 
Case
nzxt phantom 820 
CPUMotherboardGraphicsRAM
QX6700 P5K Deluxe/WiFi-AP ATI 2900xt 1GB DDR4 Ballistix 8GB PC2-8500C5 (BL2KIT12864AA1065) 
Hard DriveOptical DriveOSPower
2x WD Raptor WD1500ADFD 150GB SATA 10KRPM Samsung SH-S183ABEBN DVD±RW Dual Layer windows 7 pro Thermaltake Toughpower 1200W Modular PSU 
Case
Antec P180-b 
  hide details  
Reply
New rig
(17 items)
 
My old System
(13 items)
 
 
CPUMotherboardGraphicsGraphics
i7 3930k @ 4.6ghz Asus p9x79 pro ATI R9 290 4GB sapphire tri x OC ATI R9 290 4GB sapphire tri x OC 
RAMHard DriveHard DriveHard Drive
64gb Ballistix VLP sport 1600 mhz 9-9-9-24  Samsung 840 pro (OS drive) Samsung 840 pro (Cache drive) Seagate constellation es 1tb (RAID 10) 
Hard DriveHard DriveHard DriveOptical Drive
Seagate constellation es 1tb (RAID 10) Seagate constellation es 1tb (RAID 10) Seagate constellation es 1tb (RAID 10) blu ray writer - pioneer 12x 
CoolingOSKeyboardPower
NH-D14 SE2011  win 8 pro 64 bit sidewinder x4 Microsoft Windows 1250w OCZ ZX series 
Case
nzxt phantom 820 
CPUMotherboardGraphicsRAM
QX6700 P5K Deluxe/WiFi-AP ATI 2900xt 1GB DDR4 Ballistix 8GB PC2-8500C5 (BL2KIT12864AA1065) 
Hard DriveOptical DriveOSPower
2x WD Raptor WD1500ADFD 150GB SATA 10KRPM Samsung SH-S183ABEBN DVD±RW Dual Layer windows 7 pro Thermaltake Toughpower 1200W Modular PSU 
Case
Antec P180-b 
  hide details  
Reply
post #7 of 7
Thread Starter 
Ok this is getting frustrating now frown.gif . Updates:

1. Got a new ethernet USB 3 adapter (called a plugable E-1000) which doesn't seem to work in my usb 3 slot but does in my usb 2 :S but has the same problems as in post #1 in this thread.
2. got new cat 6 cable - not change to problem.
3. wireless USB adapter cant even find anything (no network) but is working on beta drivers so is possibly that that's messed things up.
4. and the router cannot do MAC address cloning according to them.


So any more ideas? Thanks.
New rig
(17 items)
 
My old System
(13 items)
 
 
CPUMotherboardGraphicsGraphics
i7 3930k @ 4.6ghz Asus p9x79 pro ATI R9 290 4GB sapphire tri x OC ATI R9 290 4GB sapphire tri x OC 
RAMHard DriveHard DriveHard Drive
64gb Ballistix VLP sport 1600 mhz 9-9-9-24  Samsung 840 pro (OS drive) Samsung 840 pro (Cache drive) Seagate constellation es 1tb (RAID 10) 
Hard DriveHard DriveHard DriveOptical Drive
Seagate constellation es 1tb (RAID 10) Seagate constellation es 1tb (RAID 10) Seagate constellation es 1tb (RAID 10) blu ray writer - pioneer 12x 
CoolingOSKeyboardPower
NH-D14 SE2011  win 8 pro 64 bit sidewinder x4 Microsoft Windows 1250w OCZ ZX series 
Case
nzxt phantom 820 
CPUMotherboardGraphicsRAM
QX6700 P5K Deluxe/WiFi-AP ATI 2900xt 1GB DDR4 Ballistix 8GB PC2-8500C5 (BL2KIT12864AA1065) 
Hard DriveOptical DriveOSPower
2x WD Raptor WD1500ADFD 150GB SATA 10KRPM Samsung SH-S183ABEBN DVD±RW Dual Layer windows 7 pro Thermaltake Toughpower 1200W Modular PSU 
Case
Antec P180-b 
  hide details  
Reply
New rig
(17 items)
 
My old System
(13 items)
 
 
CPUMotherboardGraphicsGraphics
i7 3930k @ 4.6ghz Asus p9x79 pro ATI R9 290 4GB sapphire tri x OC ATI R9 290 4GB sapphire tri x OC 
RAMHard DriveHard DriveHard Drive
64gb Ballistix VLP sport 1600 mhz 9-9-9-24  Samsung 840 pro (OS drive) Samsung 840 pro (Cache drive) Seagate constellation es 1tb (RAID 10) 
Hard DriveHard DriveHard DriveOptical Drive
Seagate constellation es 1tb (RAID 10) Seagate constellation es 1tb (RAID 10) Seagate constellation es 1tb (RAID 10) blu ray writer - pioneer 12x 
CoolingOSKeyboardPower
NH-D14 SE2011  win 8 pro 64 bit sidewinder x4 Microsoft Windows 1250w OCZ ZX series 
Case
nzxt phantom 820 
CPUMotherboardGraphicsRAM
QX6700 P5K Deluxe/WiFi-AP ATI 2900xt 1GB DDR4 Ballistix 8GB PC2-8500C5 (BL2KIT12864AA1065) 
Hard DriveOptical DriveOSPower
2x WD Raptor WD1500ADFD 150GB SATA 10KRPM Samsung SH-S183ABEBN DVD±RW Dual Layer windows 7 pro Thermaltake Toughpower 1200W Modular PSU 
Case
Antec P180-b 
  hide details  
Reply
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