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XFX Support is terrible - Page 3

post #21 of 59
Here is the link for the phone number, or try googling their phone number then try calling them, and please let me know what happens.

http://www.overclock.net/t/685980/xfx-support-number
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post #22 of 59
Quote:
Originally Posted by Darkloki View Post

Could you Please PM me that phone number? When I called I got a message saying they no longer took phone calls support. Which actually is a reason in itself as to why I thought this company went down a notch in terms of Quality Support. And for the people who have doubt or wanna defend this company like it's going against AMD or something (Stinger 5150) Just try support from another brand and you'll see a night and day difference

PM Sent
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post #23 of 59
All three of mine artifacted at 925/1375 which is what they were supposed to be running at. Yet all three were running 1000/1425. I did clean OS installs followed their "advice" to the letter. A bad product is a bad product regardless of customer service.
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post #24 of 59
I still think Asrock is the worst outside of the US.
Asked for RMA 6 months ago, blew up the Socket even stating i will pay to have it fixed. They replied once asking me to fill out a form.
I fill it out the form haven't heard from them again.
Gigabyte for Z87 thumb.gif
post #25 of 59
Quote:
Originally Posted by Faded View Post

i literally just receiving an RMA'd XFX 7970, today. I agree that their support site is ridiculous but i was able to find a phone number for their support in CA and i talked to a tech on the phone, instead of doing the email correspondance...

i really think being able to talk to this guy, on the phone, really helped the situation... my RMA was approved, the card was received and tested within 2 days of them receiving it and then sent from their location 2 days after the test... i was expecting them to have it for weeks.

get your ticket number from the support site and give them a ring, it may make all the difference in the world.

just my .02

Again, Stinger5150, beacuse you can't read Faded just told me their phone number via PM, and guess what? It's a 1-900 number. I'd like to see you even attempt to find this 1-900 number but you're probably too busy making your arrogant assumptions.
Edited by Darkloki - 5/30/13 at 6:11am
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post #26 of 59
Kid's ignorance is unreal, I said I would call you out on it, I wasn't joking, here you go: thumb.gif you can add me on LinkedIn and before you start talking about how it could be anyone's LinkedIn profile know that not anyone would have over 100 connections within his business organization and still send you a PM from it.

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post #27 of 59
Quote:
Originally Posted by Darkloki View Post

Kid's ignorance is unreal, I said I would call you out on it, I wasn't joking, here you go: thumb.gif you can add me on LinkedIn and before you start talking about how it could be anyone's LinkedIn profile know that not anyone would have over 100 connections within his business organization and still send you a PM from it.



You just keep digging that hole deeper and deeper im only talkin to you since you seem to blast XFX You keep proving my point and it goes right over your head.................Snorkle.gif
    
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post #28 of 59
You have ZERO points, you don't read, you don't even know the name/title of this thread is, so obviously you don't even know what the original thread was about. Let me ask you this, am I the OP of this thread? So why are you even posting in this thread actually? , you've provided next to nothing and only bash posters in here. I wasn't the only one who took offense to your dumb posts fyi.... Anyways I'm done reading your ignorant posts just going to ignore/block you so you can sit and wilt in Oklahoma with your own ignorance...


Anyways getting back on topic, XFX just responded to my ticket 11 days later and gave me an RMA number to mail my card to Canada. I'll be mailing it in the morning, 11 days isn't quality support as I've seen far superior with other companies such as Corsair, Samsung, Intel, EVGA, and Crucial.

Microcenter my local computer store no longer Carries XFX products due to the large number returns and extended warranty claims on their products. FACT the Sales Manager who is a friend of mine told me that himself upon purchasing my new video card. Don't believe that? go to their website yourself and look for XFX products. thumb.gif
Edited by Darkloki - 5/30/13 at 4:06pm
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post #29 of 59
Quote:
Originally Posted by Blackops_2 View Post

You might want to read people's complaints before making rather offensive assumptions as these. All three of mine artifacted at 925/1375 which is what they were supposed to be running at. Yet all three were running 1000/1425. I did clean OS installs followed their "advice" to the letter. A bad product is a bad product regardless of customer service.

In case you missed it Stinger5150 thumb.gif
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post #30 of 59
Is their support number really a 900 number?
 
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