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HELP! ECS A970M-A Deluxe - No support for HD 7870 ?!?!

post #1 of 5
Thread Starter 
I recently purchased this motherboard and couldn't get my HD 7870 to work with it. After half a day of swapping components and drivers I finally got the good sense to check the ECS web site. The HD 7870 is not listed among the supported VGA cards! Is this unusual? I mean I have been building computers for many years, and I can honestly say I have never ran into this issue. The following are the cards listed on ECS' site:

HD4550
HD4650
HD4670
HD4830
HD4850
HD4890
HD4860
HD5550
HD5670
HD5750
HD5850
HD5770
HD6670
HD6750
HD6770
HD6790
HD6850
HD6870
HD6950
HD7350
HD7470
HD7570
HD7770
HD7970

GeForce G310
GeForce G315
GT210
GT240
GT520
GTS250
GT430
GTS450
GTS460
GTX460
GTX465
GTX470
GXT480
GTX550
GTX560SE
GTx550Ti
GTX560
GTX560Ti
GTX 580
GTX 680

As you can see, there is a pretty fair sampling of both NVIDIA and AMD cards - but why wouldn't they ALL be supported? Anyone know?
I have emailed ECS, but no reply as of yet. Does anyone know if this is a common issue that I have been fortunate to have by-passed all these years? Is it possible there will be a BIOS update in the future that will allow use of the HD 7870?
Any info anyone might have would be greatly appreciated.
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post #2 of 5
Even though it isn't on the list it shouldn't be a problem - most of the time most components don't make it onto those lists. My RAM isn't on the QVL for my motherboard but runs fine with no problems - I'd assume the case would be the same with your motherboard with that video card.

Did you try running the 7870 in both of the PCIE X16 slots? Some motherboards are picky about which slot you actually can use.

I also looked at the manual and it had the following on page 15:

"For some add-on cards, for example graphics adapters and network adapt-
ers, you have to install drivers and software before you can begin using the
add-on card."

I'm not sure if that's the case but it might be the response they give you when you hear back from them. It shouldn't make any difference but they might tell you to install the drivers before putting the card in.
    
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post #3 of 5
Thread Starter 
I did try the other pci-e slot. Odd thing is, I have 3 other rigs here and I can place that 7870 in any one of them and it's P&P - but when i plug it into this system with this ECS board - nothing! I have removed ALL the NVIDIA drivers and software and even went as far as to re-format my HDD with a fresh Win 7 install. There wasn't much on this system anyway, its a fairly new build.
As it sits now:
ECS A970M-A Deluxe
FX-4100
EVGA NEX750G
WD 500GB 7200RPM HDD
Crucial Ballistix 2 x 4GB DDR3 1600MHz
Windows 7 home Prem 64-bit SP-1
Sapphire HD 7870 GHz Edition (Not working - replaced GTX 560Ti which was working, but IS on the list).

I have tried 2 other cards with this ECS board since OP - GTS 450 & HD 6850 - both were on the list and both were simple P&P when the PC booted - no problems!
The HD 7870 is the only one that won't give me a picture, but it works in any other rig in my house! I'm just boggled. sadsmiley.gif
Edited by NostraD - 4/20/13 at 1:51pm
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post #4 of 5
Thread Starter 
redface.gif

I'll take it no no one else has experienced this then... LOL
Edited by NostraD - 4/20/13 at 4:45pm
Domino
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Domino
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SpiderMilk
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AMD Athlon x4 760K ASRock FM2A88X Extreme6+  ATI Radeon HD 5870 1GB ATI Radeon HD 5870 1GB 
RAMHard DriveOptical DriveCooling
Vulcan 8GB (2 x 4GB) 2133MHz Western Digital Caviar Blue 250GB 7500RPM   Water - Custom Loop 
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Windows 7 64Bit AOC 22" 1080p PC P&C 1000W Turbo NZXT Switch 810 White 
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post #5 of 5
Thread Starter 
Well I don't know what is going on with this board now. I had a buddy come over and bring a few graphics cards - now this board won't display ANY AMD card. Every NVIDIA card we try boots up fine without issue. Any AMD card we try we just get a blank screen. I haven't received any input, so I guess I will RMA the board... thumbsdownsmileyanim.gif
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Windows 7 64Bit AOC 22" 1080p PC P&C 1000W Turbo NZXT Switch 810 White 
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AMD FX-8320 Vishera 3.5GHz (4.0GHz Turbo) Socke... ASUS SABERTOOTH 990FX R2.0 AM3+ AMD 990FX SATA ... XFX Double D FX-795A-TDFC Radeon HD 7950 3GB 38... OCZ Obsidian 8GB (4 x 2GB) DDR3 1600MHz PC3-12800 
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Domino
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SpiderMilk
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CPUMotherboardGraphicsGraphics
AMD Athlon x4 760K ASRock FM2A88X Extreme6+  ATI Radeon HD 5870 1GB ATI Radeon HD 5870 1GB 
RAMHard DriveOptical DriveCooling
Vulcan 8GB (2 x 4GB) 2133MHz Western Digital Caviar Blue 250GB 7500RPM   Water - Custom Loop 
OSMonitorPowerCase
Windows 7 64Bit AOC 22" 1080p PC P&C 1000W Turbo NZXT Switch 810 White 
CPUMotherboardGraphicsRAM
AMD FX-8320 Vishera 3.5GHz (4.0GHz Turbo) Socke... ASUS SABERTOOTH 990FX R2.0 AM3+ AMD 990FX SATA ... XFX Double D FX-795A-TDFC Radeon HD 7950 3GB 38... OCZ Obsidian 8GB (4 x 2GB) DDR3 1600MHz PC3-12800 
Hard DriveCoolingCoolingCooling
Seagate Barracuda 7200.12 3.5-inch 500GB SATA 6... Aquacomputer Airplex EVO 240 Yate Loon High Speed Fans 120mm XSPC X20 750 Dual Bay Pump/Res Combo 
CoolingCoolingCoolingCooling
Durelene 1/2 x 3/4 Clear Tubing Phobya Compression Fittings Black Nickel OCZ Hydroflow CPU Water Block Mayhems Pastel Ice White Coolant 
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