I ordered mine from Green-Sum and my monitor is at the moment retained at Portuguese Customs. They demand a European Union Certificate, along with the seller´s invoce. And While I feel it is not the seller´s fault my comunication with him has been less than fluid and I am not very happy with this seller. They only answer to part of my questions and I can see that each answer is made from a different person, which seems not to know what my first question was and they take a lot of time to answer back.
This seller also asked me extra 20 dollars for sending the package by EMS and offered to put a lower price on the package (200$, opposed to the 329$ I really paid). The problem is that I think he didnt put the invoice in the package so customs found it strange and decided to do an inpection and I cant get him to answer me if he really put the 200$ invoice with the package. Customs is asking for this certificate based on a European Directive that I read which says that the only thing Qnix has to do is put a "CE" Marking on the product or manual, something I already confirmed that he did with some friendly guys in this thread. I sent customs an email stating this and showing where they can see the CE marking but havent receive an answer yet but I am pretty pessimistic about this, I believe that customs will no release the package without the Certificate, Green-Sum dodges my request of asking the maker for this certificate, Qnix must not even have it, so they will end up keeping my package, supposedly destroying it, but I am almost sure customs employes will just keep it for themselfs