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[Official] The Qnix/X-Star 1440p Monitor Club - Page 2422

post #24211 of 25935
I am thinking about ordering this X-Star DP2710 from dream-seller on eBay.

I read that you can't return for dead/stuck pixels and/or BLB, so pretty much you can't return it unless there's a major problem. Does that mean that if it's a bigger issue (such as can't turn on), I can return for free and if it's something like a dead pixel, then I need to pay for shipping? Or can I literally not return it and get my money back, even if I pay shipping, if it's an issue that he listed as no returns (such as dead pixels)?

Somebody told me something about a 14-day return period on eBay, but does a seller's return policy override that?

Also, the eBay listing for the monitor shows "Item location: California, United States" under "Shipping". Does that mean that the monitor would ship from California rather than South Korea? If that's the case, would that then mean that if return it, I would just send to to California rather than South Korea?

Thanks!
post #24212 of 25935
Quote:
Originally Posted by Dreemlan View Post

I am thinking about ordering this X-Star DP2710 from dream-seller on eBay.

I read that you can't return for dead/stuck pixels and/or BLB, so pretty much you can't return it unless there's a major problem. Does that mean that if it's a bigger issue (such as can't turn on), I can return for free and if it's something like a dead pixel, then I need to pay for shipping? Or can I literally not return it and get my money back, even if I pay shipping, if it's an issue that he listed as no returns (such as dead pixels)?

Somebody told me something about a 14-day return period on eBay, but does a seller's return policy override that?

Also, the eBay listing for the monitor shows "Item location: California, United States" under "Shipping". Does that mean that the monitor would ship from California rather than South Korea? If that's the case, would that then mean that if return it, I would just send to to California rather than South Korea?

Thanks!

Depends on if the California warehouse is setup to facilitate RMA's. You would have to ask dream-seller but I suspect they are handled in Korea for two reasons.

1) Manufacture is based there and for the seller to get credit for bad monitors, they must be returned to headquarters.

2) Less hassle for the vendors with RMA's as the shiiping cost to South Korea by proxy, pretty much invalidates your one year warranty. Most wont bother with returns or a monitor going bad unless the vendor picks up the cost and the only time they do that is if you get a bad one out of the box or if it fails within 14 days.
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post #24213 of 25935
Quote:
Originally Posted by Iceshot View Post

Depends on if the California warehouse is setup to facilitate RMA's. You would have to ask dream-seller but I suspect they are handled in Korea for two reasons.

1) Manufacture is based there and for the seller to get credit for bad monitors, they must be returned to headquarters.

2) Less hassle for the vendors with RMA's as the shiiping cost to South Korea by proxy, pretty much invalidates your one year warranty. Most wont bother with returns or a monitor going bad unless the vendor picks up the cost and the only time they do that is if you get a bad one out of the box or if it fails within 14 days.

Thank you for the response!

So, if I were to receive a monitor with a couple dead pixels and he deems it not returnable, can I still pay the shipping to return it and then get my money back to buy a new one, or is it literally not returnable and I'm stuck with my purchase?
post #24214 of 25935
Quote:
Originally Posted by Dreemlan View Post

Thank you for the response!

So, if I were to receive a monitor with a couple dead pixels and he deems it not returnable, can I still pay the shipping to return it and then get my money back to buy a new one, or is it literally not returnable and I'm stuck with my purchase?

Within 14 days that is your right per Ebay's policy. Bear in mind, shipping to South Korea is very expensive for something this size. There is a reason ordering a Korean monitor is refereed to as the panel lottery. For most of us, the 50% or greater savings over domestic offerings is worth the "risk".
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post #24215 of 25935
Quote:
Originally Posted by Iceshot View Post

Within 14 days that is your right per Ebay's policy. Bear in mind, shipping to South Korea is very expensive for something this size. There is a reason ordering a Korean monitor is refereed to as the panel lottery. For most of us, the 50% or greater savings over domestic offerings is worth the "risk".

Okay, that makes sense.

Any idea what it costs to ship it? I just did a little calculator thing and costs came out to be around $90...
post #24216 of 25935
Quote:
Originally Posted by Dreemlan View Post

Okay, that makes sense.

Any idea what it costs to ship it? I just did a little calculator thing and costs came out to be around $90...

$90 sounds about right. You could always see if dream-seller offers a "Perfect" version of monitor your looking to buy. They cost a bit more, but if you get a less than stellar panel, the vendor pays the return shipping for refund or exchange where as normally you would. Most of the Korean monitor vendors offer this on the monitors they sell.

Dream-Seller "perfect policy"

About pixel warranty policy
With Perfect pixel option, 0 ~ 3 dead pixel is possible.
We define dead pixel as 'bright dot' in the dark.
Dark dot and stuck pixel is NOT CONSIDERED as dead pixel. BRIGHT DOT ONLY

His main rival green-sum who sells almost everything dream-seller does has a better pixel perfect policy of 0-1 dead pixels. Something to consider...
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post #24217 of 25935
Quote:
Originally Posted by Iceshot View Post

$90 sounds about right. You could always see if dream-seller offers a "Perfect" version of monitor your looking to buy. They cost a bit more, but if you get a less than stellar panel, the vendor pays the return shipping for refund or exchange where as normally you would. Most of the Korean monitor vendors offer this on the monitors they sell.

Dream-Seller "perfect policy"

About pixel warranty policy
With Perfect pixel option, 0 ~ 3 dead pixel is possible.
We define dead pixel as 'bright dot' in the dark.
Dark dot and stuck pixel is NOT CONSIDERED as dead pixel. BRIGHT DOT ONLY

His main rival green-sum who sells almost everything dream-seller does has a better pixel perfect policy of 0-1 dead pixels. Something to consider...

Hmm... really is a gamble, isn't it, lol.
post #24218 of 25935
Quote:
Originally Posted by Dreemlan View Post

Hmm... really is a gamble, isn't it, lol.

It is, but not as bad as you think. It's quite uncommon to get a bum panel. I did not pay extra for my Crossover 2795QHD Korean monitor as in my research most tech reviewers of these monitors and a lot of others who have ordered a lot of Korean monitors say it's not worth the extra cost as in their experience they have never received one that needed a RMA.
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post #24219 of 25935
Quote:
Originally Posted by Iceshot View Post

It is, but not as bad as you think. It's quite uncommon to get a bum panel. I did not pay extra for my Crossover 2795QHD Korean monitor as in my research most tech reviewers of these monitors and a lot of others who have ordered a lot of Korean monitors say it's not worth the extra cost as in their experience they have never received one that needed a RMA.

Yeah, dream-seller, greensum and etc. all have an overwhelmingly positive amount of reviews, but to get a monitor that has one dead pixel in the middle of the screen might drive me crazy, lmao.
post #24220 of 25935
Quote:
Originally Posted by Dreemlan View Post

Yeah, dream-seller, greensum and etc. all have an overwhelmingly positive amount of reviews, but to get a monitor that has one dead pixel in the middle of the screen might drive me crazy, lmao.

The fact is, you cant touch a new domestically offered 27" 1440p without paying double to triple the cost vs a comparable Qnix or Crossover. Most of us buy the Korean monitors as there is no way we can justify or afford what domestic offerings (Asus, Ben-Q, Dell, etc) with the same specs cost. As always, comes down to what is more important to you (the price or guaranteed perfection).
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