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[Official] The Qnix/X-Star 1440p Monitor Club - Page 450

post #4491 of 25893
So I emailed Ipsledmonitors.com and got a reply, I'd like to quote a few things he said and make a few comments. Maybe this will help someone with their decision to go with this site or not.
Quote:
Technically there is no limit on the number of exchanges, however, at some point we’d have to ask if the product is right for you. As you’re probably aware, backlight bleed can range from good to very bad (never perfect) on QNIX/X-star monitors. Pixel defects are fairly common on A- panels, often they go unnoticed, but bright pixels tend to be the easiest to spot. Perfect 120Hz operation is rare, most monitors have sporadic occurrences of screen tearing depending on the source. We’ve received reports that even cable length/impedance can effect on 120Hz operation.

We don’t want to deter you from ordering another QNIX or X-star monitor, but we feel it is important that we do not misrepresent our products or our service. If you are unhappy with your purchase we will gladly offer an exchange or return, but we simply cannot send you 5 or more monitors with the high demand we have for QNIX and X-star monitors right now. We hope you understand.

That's in response to how many times I can exchange a monitor that has some defect. I would never want to take advantage of them, nor do I think I will get unlucky beyond my first or second monitor, but it's good to know that they'll still want to work with you after your 1st exchange.

Also what piqued my interest is their statement that getting a perfect 120hz overclock is rare. On the first page of this club is the pie chart of reported overclocks. 120hz is the highest percentage at 37.2%. Granted that could be inaccurate, but from what I've read in this club, it seems like 120hz is pretty common. I'm just wondering why he put that in there. If he sells these monitors, he should know that that's not the case.
Quote:
We have shipped 35+ X-star DP2710LED monitors this month. We received one backlight bleeding complaint, but the user had full brightness set, and one dead-pixel issue. So unfortunately, we can no longer say our X-star batch is perfect. I would still recommend the X-star because the failure rate has been lower than the QNIX (which we sell more of).

Someone a couple pages back quoted an email from them a week ago saying that they've been getting a perfect batch of X-Stars (no problems reported). So that led me to ask the question if currently they're having a better batch of X-Stars or QNIX right now, or if one is known to have less defects than the other. I was expecting to hear that the chances of getting a defective monitor would be equal between them (because they are identical monitors), but apparently not. Maybe not though, they sell less X-Stars overall, so of course they're going to get less people reporting any defects.
Quote:
There is a standard 1 year manufacturer warranty that covers parts and labor. However, the customer is responsible for shipping to the manufacturer in South Korea. This is why we offer a 3 year replacement warranty. You are also free to purchase a third-party warranty through SquareTrade if you prefer.

Just as I thought. If you don't get an added warranty, you'd be actually dealing with the Korean seller they buy from.
Quote:
We cannot offer any additional discounts on QNIX or X-star monitors, demand is extremely high. We’re anticipating the manufacturer to raise prices on our next order.

And lastly, just wanted to through that in there if anyone was looking for a deal from this site. I guess the deal is the ability to return it, and possibly a better chance at getting a perfect monitor?

Just wanted to provide some more info for anyone looking to buy from these guys smile.gif
Edited by apav - 7/19/13 at 12:50pm
post #4492 of 25893
Quote:
Originally Posted by Intricate09 View Post

I bought two of these, as well as a new GTX 770 to power them. One is nearly flawless, with just 1 dead pixel that's barely noticeable. Unfortunately, the other has a TERRIBLE line on the left side that is just downright unacceptable.



I've switched power cords, tried a new DVI, and plugged the monitor into two other computers. It's definitely the monitor itself causing this problem.

I'm assuming I just have to ship this one back. Is there any home fix for this before I start this dreadful process?

So, just to update. I returned the monitor to green-sum just fine. He payed full return shipping and sent me a brand new QNix, and it arrived today (5 days early!) and is flawless. Turnaround time was a bit slow, but for shipping to and from Korea, things went smoothly. smile.gif
post #4493 of 25893
Quote:
Originally Posted by Outlawed View Post

So I have yet to take my bezel apart to try and fix BLB. I have however pried and pushed on the sections where the BLB is with completely no change.

I am assuming that the tape mod won't fix it and the issue actually comes from the metal casing the panel is housed in. I read somewhere in this thread at some point that this could also be bent and corrected. Any links or suggestions on how to do this?

I would not assume the tape mod won't have any effect. Look in first post for more info incl. links to some YouTube vids where dude totally disassembles. Yeah others have posted stuff toobut buried now I guess.
Quote:
Originally Posted by dmikester1 View Post

Already searched this thread, but it is obviously huge. Are these monitors generally considered better than the Catleaps that were so popular a while back? And if so, why?
Thanks
Mike

Those are LG IPS screens and these are Samsung PLS, first of all, and QNIX and X-Stars can "overclock" refresh rate above 60Hz (which the first Catleaps could do as well but then they changed the PCB apparently). Also fantastic contrast ratio, a really nice semi-gloss matte (glossy can be vibrant but soooo reflective) and also cheaper too. Though I just looked at Catleap prices now and looks like they have come down a little to near $350.

A lot more info in Post #1 of this thread.
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post #4494 of 25893
Quote:
Originally Posted by apav View Post

So I emailed Ipsledmonitors.com and got a reply, I'd like to quote a few things he said and make a few comments. Maybe this will help someone with their decision to go with this site or not.
That's in response to how many times I can exchange a monitor that has some defect. I would never want to take advantage of them, nor do I think I will get unlucky beyond my first or second monitor, but it's good to know that they'll still want to work with you after your 1st exchange.

Also what piqued my interest is their statement that getting a perfect 120hz overclock is rare. On the first page of this club is the pie chart of reported overclocks. 120hz is the highest percentage at 37.2%. Granted that could be inaccurate, but from what I've read in this club, it seems like 120hz is pretty common. I'm just wondering why he put that in there. If he sells these monitors, he should know that that's not the case.
Someone a couple pages back quoted an email from them a week ago saying that they've been getting a perfect batch of X-Stars (no problems reported). So that led me to ask the question if currently they're having a better batch of X-Stars or QNIX right now, or if one is known to have less defects than the other. I was expecting to hear that the chances of getting a defective monitor would be equal between them (because they are identical monitors), but apparently not. Maybe not though, they sell less X-Stars overall, so of course they're going to get less people reporting any defects.
Just as I thought. If you don't get an added warranty, you'd be actually dealing with the Korean seller they buy from.
And lastly, just wanted to through that in there if anyone was looking for a deal from this site. I guess the deal is the ability to return it, and possibly a better chance at getting a perfect monitor?

Just wanted to provide some more info for anyone looking to buy from these guys smile.gif

Awesome information +rep thumb.gif

Still thinking about whether to pull the trigger to buy one or not! The only thing holding me back is what to do with the my current 24 inch asus 144hz that I purchased a little over a month ago doh.gif
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post #4495 of 25893
Quote:
Originally Posted by moonshine6456 View Post

Awesome information +rep thumb.gif

Still thinking about whether to pull the trigger to buy one or not! The only thing holding me back is what to do with the my current 24 inch asus 144hz that I purchased a little over a month ago doh.gif

My pleasure, and I'm sure you'll think of something... thumb.gif
post #4496 of 25893
Hello, how are you guys controlling your color management stuff for multiple refresh rates? My current process takes to long...having to change the system default color every time through devices. (And for changing refresh rate too?)
post #4497 of 25893
There is a small app from X-Rite for switching a little more easily but most just use the control panel. The link to the app is buried tho and their website can be tough. Not sure if it made it to the first post.
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post #4498 of 25893
Quote:
Originally Posted by wrigleyvillain View Post

There is a small app from X-Rite for switching a little more easily but most just use the control panel. The link to the app is buried tho and their website can be tough. Not sure if it made it to the first post.

Found it by searching color profiler in this thread. Might be a nice addition to the OP.

http://www.xrite.com/product_overview.aspx?ID=757&Action=support&SoftwareID=539
post #4499 of 25893
Quote:
Originally Posted by Spartan F8 View Post

Found it by searching color profiler in this thread. Might be a nice addition to the OP.

http://www.xrite.com/product_overview.aspx?ID=757&Action=support&SoftwareID=539
I can't seem to tell if the product is loading the correct icc profile's gamma correction/
it's the thing about "use windows display calibration/"
Edited by supdubdup - 7/19/13 at 5:42pm
post #4500 of 25893
Quote:
Originally Posted by moonshine6456 View Post

Awesome information +rep thumb.gif

Still thinking about whether to pull the trigger to buy one or not! The only thing holding me back is what to do with the my current 24 inch asus 144hz that I purchased a little over a month ago doh.gif

Sell it to fund your IPS. That's what I did with my 27" VG278h.
Quote:
Originally Posted by supdubdup View Post

Hello, how are you guys controlling your color management stuff for multiple refresh rates? My current process takes to long...having to change the system default color every time through devices. (And for changing refresh rate too?)

Ehh it doesn't seem too bad. After you change the refresh rate go to start menu and type "col" and hit enter. Then you just select the profile you want and apply it and you're good to go. 5 seconds of time.
Edited by Outlawed - 7/19/13 at 5:56pm
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