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[Official] The Qnix/X-Star 1440p Monitor Club - Page 519

post #5181 of 25922
Quote:
Originally Posted by Backfat View Post

Yeahhhh except for the fact that they are trained at troubleshooting. You don't know what this problem is so how can you know what a cable would or wouldn't do?

You could say "hey my xbox has a red ring of death, how do I fix it..?" and I could say: "Did you try replacing the controller?" you'd argue, "why?" I'd say: "well if you aren't willing to try to fix your problem by replacing the controller, you don't really care about fixing it..."

And how often do you call tech support anywhere and get any solid advice?

If you don't trust us, why are you asking us anything? We're only trying to help. The monitor has two cables: power and DVI-D. There are only so many inexpensive and basic things you can try to debug the issue.
post #5182 of 25922
Quote:
Originally Posted by sniggleface View Post

If you don't trust us, why are you asking us anything? We're only trying to help. The monitor has two cables: power and DVI-D. There are only so many inexpensive and basic things you can try to debug the issue.

Because I'm looking for answers from people who know what this issue is, not just guessing. I can guess with the best of em too.

If someone would have said.. "yeahh i've seen that before, it's blahblahblah caused by blahblahblah, I've heard xyz may work for it, if not, try swapping cables, if not try abc.." Then I'd be like ok cool, I'll go get a cable..

And again, I'm not necessarily looking to fix it as it doesn't affect me while gaming. I can only see it outside of games on the desktop at 120hz. I MOSTLY wanted to know what the gray bar was, and if it would cause damage to the monitor.
Edited by Backfat - 8/2/13 at 6:39pm
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post #5183 of 25922
Quote:
Originally Posted by Bobotheklown View Post

Just ordered a glossy qnix from newegg with the upgraded 3-5 day shipping.

How much did that "upgraded" shipping cost you? Considering that it's sold via a Korean seller so there really is no difference between buying one on newegg, amazon, or ebay. They all seem to come with 3-5 day shipping. Not to mention the newegg seller prices are a little pricier and they don't seem to have any kind of pixel guarantee/return policy. The newegg seller also says he charges a restocking fee.

It just doesn't seem like a good place to buy it imo.
Edited by Outlawed - 8/2/13 at 6:40pm
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post #5184 of 25922
Quote:
Originally Posted by Outlawed View Post

How much did that "upgraded" shipping cost you? Considering that it's sold via a Korean seller so there really is no difference between buying one on newegg, amazon, or ebay. They all seem to come with 3-5 day shipping. Not to mention the newegg seller prices are a little pricier and they don't seem to have any kind of pixel guarantee/return policy. The newegg seller also says he charges a restocking fee.

It just doesn't seem like a good place to buy it imo.
From what i read it sounds like all returns and RMAs go through newegg, and I've had good experience with them in that regard in the past. The upgraded shipping was 9.99.

Either way I'll be able to report back here with my experience of the newegg seller.
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post #5185 of 25922
Quote:
Originally Posted by Bobotheklown View Post

From what i read it sounds like all returns and RMAs go through newegg, and I've had good experience with them in that regard in the past. The upgraded shipping was 9.99.

Either way I'll be able to report back here with my experience of the newegg seller.

I wish you luck then friend! These monitors tend to be pixel perfect the majority of the time it seems anyways.
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post #5186 of 25922
Quote:
Originally Posted by air tree View Post

Has anyone got the Ipsledmonitors.com 3 year warranty? if so would you recommend it?
FYI I bought a sqr trade warranty on the monitor I purchased from them.
post #5187 of 25922
Quote:
Originally Posted by Backfat View Post

Yeahhhh except for the fact that they are trained at troubleshooting. You don't know what this problem is so how can you know what a cable would or wouldn't do?

You could say "hey my xbox has a red ring of death, how do I fix it..?" and I could say: "Did you try replacing the controller?" you'd argue, "why?" I'd say: "well if you aren't willing to try to fix your problem by replacing the controller, you don't really care about fixing it..."

And how often do you call tech support anywhere and get any solid advice?

I don't call tech support because i work in tech support. So i am trained, certified and educated. You are being rather impossible and i don't think you are going to get an answer that you can accept. There are SEVERAL issues that cannot be just pin-pointed without troubleshooting. I know this from years of experience and testing. In essence what you are saying is true no-one has been able to say yeah that is caused by this and this could be the exact variable to fix or test it. In this instance you cannot do that there are too many potential variables.

I also think it is very funny that you think they are trained. I have worked for several support desks as a LV2 or LV3 technician and i can tell you right now they are reading off a script and really hardly know more than you do. So i have givin you what you need to know to find out what this is and how to possibly go about either getting around it or knowing if is unfix able.

Quite frankly at this point you have bashed EVERY person that has said a word to you and it is kinda getting ridiculous.
post #5188 of 25922
Does this happen to anyone else? The monitor usually says Dual DVI but then sometimes it says Unkown Display Device. When it does this i lose the ability to control the color profile in windows because its not recognized by windows even though the monitor is still recognized in CCC. The only way i can get it back is by disabling crossfire and re enabling it or a restart.


Untitled.jpg 580k .jpg file
post #5189 of 25922
Quote:
Originally Posted by dir_d View Post

Does this happen to anyone else? The monitor usually says Dual DVI but then sometimes it says Unkown Display Device. When it does this i lose the ability to control the color profile in windows because its not recognized by windows even though the monitor is still recognized in CCC. The only way i can get it back is by disabling crossfire and re enabling it or a restart.


Untitled.jpg 580k .jpg file

This has to do with the monitor driver itself. Try installing the catleap driver manually or a generic driver manually in the device manager.
post #5190 of 25922
Quote:
Originally Posted by Spartan F8 View Post

This has to do with the monitor driver itself. Try installing the catleap driver manually or a generic driver manually in the device manager.

I have the catleap driver installed redface.gif
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