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Alienware Alienware™ Aurora™ R4.. Upgrading Video Cards to GTX-780 SLI

post #1 of 207
Thread Starter 
My custom built PC in my Signature caught fire today so I just bought a Brand New Alienware Aurora R4 off of Amazon for $1369.00. I thought this was a good deal so I could not pass it up. The specs are listed below with the items are I am upgrading!

Operating system: Windows® 7 Home Premium (64-bit)
Processor: Intel® Core™ i7-3930K (Six Core, 12MB Cache, overclocked up to 3.9Ghz)
CPU Cooler-Alienware 120mm Liquid Cooler
Memory (RAM): 16GB quad channel DDR3 (1600MHz)
Storage (hard drive): 2TB SATA III
Optical drive: Multimedia Dual Drives: BD burn, DVD+RW
Video graphics: 1GB GDDR5 AMD Radeon™ HD 6870
Media card reader: 19-in-1
Bluetooth®: Yes (tied to wireless card)
Audio: Integrated 7.1 Audio / No speakers

Included hardware: Alienware Tact X Keyboard and Mouse
Preinstalled software: McAfee® SecurityCenter


I am upgrading the Following
2x GTX-580 Classified
1x 1TB 7200RPM WD Hard Drive
256GB OCZ Vertex 4
32GB Corsair XM3 RAM
Edited by AsusFan30 - 5/20/13 at 5:01pm
   
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post #2 of 207
Just curious man, how come you didn't replace the parts? Were the parts covered by warranty?
post #3 of 207
Thread Starter 
Quote:
Originally Posted by 5entinel View Post

Just curious man, how come you didn't replace the parts? Were the parts covered by warranty?

I thought about it, but I am going to stray away from the cooling system I had and just do the simple all in one cooling.
   
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post #4 of 207
Quote:
Originally Posted by AsusFan30 View Post

I thought about it, but I am going to stray away from the cooling system I had and just do the simple all in one cooling.

huh? so the cooling system caused your rig to catch fire?
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post #5 of 207
Quote:
Originally Posted by AsusFan30 View Post

Quote:
Originally Posted by 5entinel View Post

Just curious man, how come you didn't replace the parts? Were the parts covered by warranty?

I thought about it, but I am going to stray away from the cooling system I had and just do the simple all in one cooling.

Yeah, fine but that still doesn't explain why you decided to go for ailenware instead? Well, I wouldn't have done what you did.

What exactly caught on fire? Your custom cooler or one of your other components?
post #6 of 207
Thread Starter 
It started with the fan controller and then spread to other components..burning up wires and shorting components out.
   
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post #7 of 207
Quote:
Originally Posted by AsusFan30 View Post

It started with the fan controller and then spread to other components..burning up wires and shorting components out.

Well, I would recommend that you contact the company that manufactured your fan controller(what fan controller is it anyway? ) and explain them what happen. Show them photos etc and see what they say. Such a thing is very rare to happen. So you might be entitle for a compensation or by getting a brand new rig for it's current market value.

Can you post pics here? The gruesome aftermath of what happened to your rig?
post #8 of 207
Thread Starter 


This is where it all started!
   
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post #9 of 207
^dang that must've smell terrible.

I agree with Sentinel in that you should contact the MFG of that controller and ask for compensation. wouldn't hurt to try. who knows you may be getting another "brand new" system smile.gif
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post #10 of 207
Custom cable sleeving = custom cables = non-stock manufacturer cable. That would ruin your case against the manufacturer right there! You probably had the cables laid out incorrectly or in either case voided your warranty.
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