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post #101 of 207
Quote:
Originally Posted by rmcknight36 View Post

"OUR custom built pc's have warranties on every piece we buy and some are 30 to 60 days and if your lucky up to a year. Alienware on the other hand comes with a 3 yr warranty on the whole shabang. Can you say that about your custom rig???? NO.. So remember what people pay isnt just for hardware.. its for a warranty that far succeeds what we have. Kudos on finding a deal and being happy with your pc. thumb.gif


WRONG, Almost all of my components have lifetime warranties, some even transferable. All you pay for is the name.
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post #102 of 207
Quote:
Originally Posted by nz3777 View Post

All I can say is if it makes u happy that's all that counts!............ Congrats once again on your Alien-ware! I was actually thinking about grabbing 1 of there lap-tops for my daughter to game on what do u guys recommend iam gonna look at used ones I don't feel like dumping $3 grand in a lap-top!.......... M55 I think its called I saw a few on craigslist going for around $250 used are those any good for gaming>?
Their base M14x has a 1366x768 screen, and handles guild wars 2 at almost maximum settings.
Its about 1000$

I have one, it was 1250$ including shipping and taxes. GT 650 1gb, i5, 900P screen, intel Centrino 6250, 512GB SSD.
Was an amazing pick up.

I got one of their m17x's headed my way.
i7 3630, hd7970m, 12gb 1866mhz, 2x60gb ssd, 750GB HDD, 1080P screen, 2400$ total(with my upgrades.)
post #103 of 207
Quote:
Originally Posted by xFALL3Nx View Post

WRONG, Almost all of my components have lifetime warranties, some even transferable. All you pay for is the name.
Oh well im curious which of those parts has a warrenty that the company will nextday/overnight a replacement for you without any cost or charge...


I personally haven't seen one...

But alienware does this standard.
OH OH OH... which of those companies will send a tech out for you if I want too? Alienware does biggrin.gif
Which company will upgrade your parts if they no longer stock them and you need an RMA? Alienware does!
post #104 of 207
Very misleading title/OP

Kind of a meh deal IMO. As long as you enjoy it though, that's all that matters.
 
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post #105 of 207
Thread Starter 
Quote:
Originally Posted by deafboy View Post

Very misleading title/OP

Kind of a meh deal IMO. As long as you enjoy it though, that's all that matters.

How is the title/OP misleading? It says how much I bought it for and what I got.
     
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post #106 of 207
Quote:
Originally Posted by AsusFan30 View Post

How is the title/OP misleading? It says how much I bought it for and what I got.

Price + Upgrade Cost

Kind of kills the deal, IMO.
 
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post #107 of 207
Thread Starter 
Quote:
Originally Posted by deafboy View Post

Price + Upgrade Cost

Kind of kills the deal, IMO.

I had the upgrades from last PC.
     
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post #108 of 207
Quote:
Originally Posted by AsusFan30 View Post

I had the upgrades from last PC.

Sure, but those costs are still there, whether you paid for them or not.

As long as you like it, that's okay, I am just saying, IMO, it wasn't a very good deal.
 
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post #109 of 207
Quote:
Originally Posted by deafboy View Post

Price + Upgrade Cost

Kind of kills the deal, IMO.
no because he didn't have to pay for it.

When I do a new build I just use my old hard drives and DVD drives and crap I can reuse. makes making a new build so much cheaper.

but if you do the same with an Aurora, no big deal you have back ups that have alienware's warrenty support biggrin.gif
post #110 of 207
Meh, this entire thing is ridiculous. To the OP, I hope you're happy with your system. At the same time I think it's silly to expect everyone on a Enthusiast PC Building website to agree with you on whether or not you got a deal. The fact that the Alienware supporters act like they're the only people entitled to an opinion while everyone else is wrong is mind boggling.

Personally I bought an Alienware Laptop back in 2005, a few months after I built a $6000 dollar custom PC because I wanted to do some heavy gaming while traveling. So I bought an M9700 for around 4,000, as far as I know one of the first SLI Laptops. I knew it was overpriced, but I defended my actions with the fact that I couldn't make my own laptop. There was a huge mix up with them shipping the wrong laptop, so I had to ship mine back. Not only did I have to pay for shipping before they could reimburse me for it, but it took them 3 weeks to get the right one out to me.

All well and good, system worked great for about a year, but fast forward 2 years and I found that the wireless chip on my laptop fried and the CPU had overheating issues. Called Alienware up to ask about getting it fixed and they told me my warranty expired 2 weeks ago. I was shocked because I was sure I still had a week left. Turns out they counted the warranty from the time they sent me the first laptop, the one that I hadn't even ordered. Spoke to several reps and finally got one willing to work it out with me and he told me he'll help if I buy a 4 year warranty right now. Something that would cost me $500. To say I was disgusted is putting it lightly. In the end I pulled apart my Alienware, found I couldn't fix the overheating issues because it had to do with a bad chip, and sold the working parts separately on ebay.

So while some of you may be raving about Alienware's awesome support, my experience was so bad that I've seen told all my friends to stay away. They may treat you great, but only as long as you pay them their ridiculous warranty fees. The second the money stops coming in, then they could care less about you as a customer.
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