Originally Posted by atomicmew
You have not purchased a korean monitor from any ebay seller since you consider them "chinese knockoffs" and purchased the Dell instead. So I really have no idea why you think your experience with other non-monitor sellers have any relevance to this thread.
Immediate replacements with free shipping for heavy backlight bleed, excessive dead pixels etc. You do not have to look far to find amazing support stories with particular korean monitor sellers. But of course you won't since you were so biased to begin with. 99.5% plus positive seller feedbacks means 199 of 200 people satisified with a seller and this number isn't just magically guaranteed. By comparison, Dell scores about ~80% customer satisfaction. There is no mainstream U.S. company with that kind of customer satisfaction. Not even in the same ballpark
You are so incredibly biased that I have trouble taking you seriously.
Do you even know what Ebay feedback is? Ebay feedback is NOT the same type of feedback as what you find on third party rating sites, like the ones you linked. Ebay encourages you to give feedback as soon as possible, and most buyers give positive feedback once they receive the product. Positive feedback left for a seller CANNOT BE CHANGED, only negative feedback can (and even then, there is a process to do so that is not trivial). Most of the people who buy these monitors likely leave positive feedback as soon as they get the panel; if an issue crops up after a few weeks and the seller provides bad support THERE IS NOTHING THEY CAN DO to reflect this in their rating, since it has already been made. There is also a 60 day window for leaving feedback, so if an issue happens after the 60 days the feedback will NOT reflect any support issues that arise.
Third party review sites, on the other hand, have no time limit, so anyone can post about any experiences they have any amount of time after they happen. Furthermore, unlike with Ebay people are not strongly encouraged to leave feedback on third party sites, so many of the people who DO leave feedback are those who are disgruntled because of a bad experience. This means that these sites do not represent a random sample, and therefore you cannot conclude anything about the true customer satisfaction rate from them. I personally had a very good experience with Dell, but I am not going to go around to every third party review site and post about it simply because there are too many, and I have better things to do with my time. On the other hand, I leave feedback for EVERYTHING I buy on Ebay, since the feedback is integrated into the site and doing so is not hard.
The fact that you seem to hate Dell with a burning passion has clearly clouded your judgement and prevented you from being objective here. We understand that you like the Korean IPS monitors, but I see no purpose to you staying here and harassing everyone who has a positive experience with a company that you dislike. I suggest you find somewhere else to spew your hate.