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People with Broken P180B Side Panel?

post #1 of 13
Thread Starter 
Hey guys,
I have heard that some people have had problems with their p180b side panels. The issue is with the small tabs that the panel slides on. They are plastic and break.

However, my real question relies on how Antec responds to this issue. Its a known issue and I hear they jsut send out a new panel. However, do they require you send the old one back?

I ask this because I want to put a window in my P180B (it doesnt have anythign wrong with side panel) and I want a second side panel to try this out on. That way if I totaly mess up, I wont have a goofy looking case.

However, I can't really get them to respond as to how much just a side panel would be to purchase. I have tried to contact Antec support, and they appeared very helpful at first when I spoke about getting a replacement panel (they probably thought mine broke). But after I said I just wanted to purchase a single replacement panel, they havn't responded at all (how cold ). So...yeah, did you guys with broken panels have to send yours back?
    
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post #2 of 13
I do know Antec has a good warranty policy and stands behind it.
    
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post #3 of 13
Thread Starter 
Yeah, I am very happy about that. I just want to know if there is ANY way to get my hands on a second side panel without having to send back my first. I want a "scratch panel" for my window kit. This is because the 3-layer soundproofing is going to be a challenging mod, and I dont want to be up **** creek if I dont dremmel just right...
    
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post #4 of 13
You could always try it and buy a new one if you mess up, I mean, you know they have them readily available and antec will sell you a new one im sure...

You would have to be pretty crafty to get another panel out of them without sending back the original, im sure it's a check to make sure people dont do exactly what you're doing...lol

Depending on how monarch handles my order which I just placed today for a Lian Li, I may or may not pick up another antec if I dont recieve what I ordered... The P180 was number 2 on the list from the thermaltake Armor

PS: I know your looking for a free alternative, but Antec Sells "B"-stock on the website, the 180 is around 75 before shipping

Antec B stock Site
     
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post #5 of 13
Thread Starter 
Nice job with the B stock site.

I am not looking to get the panel free, though. I WANT TO PAY for the panel, I just dont want the whole other part of the case. I ONLY want the panel. I was pretty straightforward with Antec about, and I think they just blew me off =\\

Quote:
You could always try it and buy a new one if you mess up, I mean, you know they have them readily available and antec will sell you a new one im sure...
Well, I would rather have a second side panel in hand before trying any modding. Best to have a backup plan, ya know?
    
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post #6 of 13
Oh, haha Sorry I misread, i thought the ultimate goal was a free panel!!! Well hey, the b stock might be useful, if say the door is like 50 bucks or something ridiculous! Then you can get spare parts, especially if the front door breaks as easily as people say it does
     
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post #7 of 13
Thread Starter 
Well, no one seems to have any answer. For how much fuss people made about weak panels, obviously it doesnt affect THAT many people. I have posted on 3 forums and no one has told me how Antec responded. Only word of mouth tells me that they responded quickly and effectively, but I didnt hear that from any personal experience.
    
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post #8 of 13
All the tabs on mine have broken off- I got a free replacement from Antec, but the replacement one's tabs broke as well.

I don't know why they made such a dumb move using plastic tabs, but oh well :\\
Burning Phoenix
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Burning Phoenix
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post #9 of 13
Thread Starter 
Update: Rock on, a guy named Jeff from Antec called me personally and asked me about the issue. He was like "you didnt give me your full address", and I was thinking "hell, I didnt give you my Invoice number". I tried to tell him that my panel wasn't broken,but he wouldnt even let me finish my sentence. He was just like "its under warranty...". Shady? Maybe. But Man, you gotta love Antec. +reps for Antec!
    
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Dell U2410 Logitech G11  Silverstone ST75 750W Antec Mini P180B 
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Logitech MX518 Steelpad G19 Gaming Headset 
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post #10 of 13
So you got a side Panel? good game batman!!!
     
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256gb Samsung SSD 750gb WD Black DVD/RW/BluRay notepal U3 
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Windows 7 Ultimate 64 bit 18.4" 1080p 330watt power Brick Alienware M18x-R2 Chassis Black 
Mouse
Logitech G500 
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