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Sapphire 7950 major artifacts at stock?

post #1 of 34
Thread Starter 
I recently bought a Sapphire 7950 Dual X on sale for 289 on newegg with the 3 free games. I was excited to get it, I have never had a current gpu before haha, but I installed it, booted it up, uninstalled my previous nVidia drivers, and installed 13.4 catalyst drivers, and all worked fine. Temps are cool, (coil whine, but, its the cooling system, i dont mind). But, everytime I play a game, or benchmark (non overclocked) I get horrible artifacting:



Now, being an AMD fan, (prices are much lower, and their products are perfect for me, budget systems) I know that AMD has had a rough road in the driver department. So, I fell back to 13.1, and upgraded to the 13.5 beta which I am on now. After the reboot (or any reboot) the artifacting is gone for a few hours. But, today, I came home from school, and ran Heaven 4.0 again, and, yep...artifacting. Now, I tried bumping up the voltage, with no luck, I tried overclocking it. No luck (as in not resolved). I have brought my processor and chipset down to stock clocks, with no luck again. I just got it last friday, and I am probably going to RMA it, which leads me to the second part of my question:


I have never RMA'd before, how long does an RMA from newegg usually take for GPU's? I know for laptops and such, it can take 2 weeks, but for a GPU/Mobo/other single components, how long should it take for them to process/ship out a new one? I don't want to be stuck with my 9800GT....I sold my 570 to buy this card, and thats the only one I have left. That or a 5450. Me needing a good card for photoshop/After Effects and, obviously games, having a dx9 card for long will hurt my business.

Any past experiences you can share? Or anyone else have this issue and know what might be the problem? Or is my card defective and I have to RMA? How long would that usually take?
post #2 of 34
Unless there is some serious software/driver issues, that's a bad card. I'd ask Newegg if you can just return it for a refund if you buy the same card before you send the defective one back, or possibly some sort of advanced RMA. Otherwise it could take 2 weeks from when you send it to get it back.
post #3 of 34
Thread Starter 
I would do that, but the card is now 310, and I am sort of broke, getting a complete refund might be quicker, but a return RMA is the only way for me to escape the restocking fee + the extra 20$
post #4 of 34
I see, well unless you can get a Newegg rep that will send you a replacement first, you're probably out of luck. That's one of the reasons Amazon can be so useful. If I have an issue with a product, they overnight be a replacement and send me a shipping label for the defective one.
post #5 of 34
Have you tried raising the power limit? One of my cards does the same thing stock until I raise the power limit.
Main system
(16 items)
 
  
CPUMotherboardGraphicsRAM
i7 2600k Gigabyte GA-Z77X-UP7  3 x Sapphire 7950 16 GB GSkill 
Hard DriveOptical DriveCoolingOS
Samsung 830 SSD 2x Samsung F1 Samsung TFC 480, 360, BI 140. EK 250 res. 355 with XSP... Win 7 + Vista 
MonitorKeyboardPowerCase
Catleap Corsair K90 EVGA 1300 G2 Corsair 800d 
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Coolermaster Spawn Ratpad Soundblaster XFi HD Logitech Z5500 
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Main system
(16 items)
 
  
CPUMotherboardGraphicsRAM
i7 2600k Gigabyte GA-Z77X-UP7  3 x Sapphire 7950 16 GB GSkill 
Hard DriveOptical DriveCoolingOS
Samsung 830 SSD 2x Samsung F1 Samsung TFC 480, 360, BI 140. EK 250 res. 355 with XSP... Win 7 + Vista 
MonitorKeyboardPowerCase
Catleap Corsair K90 EVGA 1300 G2 Corsair 800d 
MouseMouse PadAudioAudio
Coolermaster Spawn Ratpad Soundblaster XFi HD Logitech Z5500 
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post #6 of 34
Thread Starter 
how do I do this?
post #7 of 34
Thread Starter 
Well, i called newegg, and literally withing 10 minutes, their amazing customer service allowed me to change the RMA ticket I had to a return, gave me free 2 day shipping to Cali (Im in CT) and a 20$ credit to match the price O.o this is great haha. And, this means, because that AMD promotion is still up for grabs, I get 3 more free games, which i will probably sell.
post #8 of 34
Raise the slider that reads -20% to +20% all the way to +20% will allow the card to run with additional power if needed. Other than that just RMA/exchange the card. You should not have to tweak anything to get it to run at stock specs.
post #9 of 34
Quote:
Originally Posted by Stuntfly02 View Post

just RMA/exchange the card. You should not have to tweak anything to get it to run at stock specs.

This. smile.gif
    
CPUMotherboardGraphicsRAM
3570k GA-Z77MX-D3H Palit Jetstream 680 4GB 4 X 2GB G.Skill Ripjaws X (1600MHz/CAS8 @ 1.5v) 
Hard DriveCoolingOSMonitor
60GB Corsair Force + 2TB RAID0 + 500GB Antec Kühler 620 w/AP-14 Windows 7 Professional x64 Dell U2711 (2560 x 1440) 
KeyboardPowerCaseMouse
Filco Majestouch (MX Blues) Corsair HX650 Lian Li PC-U6B Razer Deathadder 3.5G 
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CPUMotherboardGraphicsRAM
3570k GA-Z77MX-D3H Palit Jetstream 680 4GB 4 X 2GB G.Skill Ripjaws X (1600MHz/CAS8 @ 1.5v) 
Hard DriveCoolingOSMonitor
60GB Corsair Force + 2TB RAID0 + 500GB Antec Kühler 620 w/AP-14 Windows 7 Professional x64 Dell U2711 (2560 x 1440) 
KeyboardPowerCaseMouse
Filco Majestouch (MX Blues) Corsair HX650 Lian Li PC-U6B Razer Deathadder 3.5G 
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post #10 of 34
my bro has a 7850 GPU and to get it to stop artifacting at stock we had to change the TIM and put a huge loud 120mm fan directly on top of the heatsink just to get it to run under 70C. At stock out of the box it ran at 100C.
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