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BSODs, Windows Startup Crashes, Won't Post - Windows7 64/i5 3570k/EVGA GTX 660 Ti/ASRock Z77 E6/OCZ Agility 2 60GB/Cooler Master SilentPro 850W/8 GB Team Xtreem Dark Series DDR3 1600/

post #1 of 9
Thread Starter 
Hi all,

I just threw this build together back in September. It's seen heavy use since then but hasn't ever had any dangerous temperatures. Neither the CPU or the GPU ever go over 70, and tend to stay closer to 65 most of the time.

I started having issues about a month ago and made this post:

Could Random Windows Explorer Crashes be Caused by a Full Hard Drive?
A couple weeks ago my computer restarted all on its own in the middle of while I was doing stuff. I didn't think much of it as windows updates does this sometimes. Today while surfing the web all programs closed automatically and I was left with a movable mouse cursor and a blank desktop. ctrl + alt + del did nothing. I was forced to do a hard restart.

Upon restarting I decided to move some things from my SSD (which contains my OS) to my 3TB HDD. I opened my computer and went to right click my HDD to open it in a new window and I got the message windows explorer has stopped working and then restarting. The window closed and didn't reopen. I reopened it on my own and tried again. It crashed again. I opened it a third time, went to my SSD, opened a second my computer window, went to my HDD, and copied a folder containing 12 gigs of data (Diablo 3) from the SSD to the HDD no problem. Finished within a minute or so. I right clicked on the desktop Diablo 3 shortcut and it took about 3 seconds to open the menu. I tried it a couple more times and same thing. I deleted the shortcut, made a new one with the new path, and deleted the Diablo 3 folder from my SSD, giving me 15 gigs of free space instead of 3. Now when I open my computer and right click on my HDD the menu pops up right away, no crash. When I right click on desktop icons the menu pops up right away, no 3 second delay. I immediately went to Yahoo Answers to type this out.

It's worth mentioning that about 5 or 6 days ago I (extremely stupidly) downloaded some malware thinking I was downloading a patch I needed for some software (using some ftp site instead of clicking skip ad I hit download). I realized what I'd done immediately and I downloaded AVG, ran a scan, and got rid of the malware. I also started running a "check for system errors" scan which stated I had registry errors, but I stopped the scan before it finished and didn't click fix because I had never used the option before, and wasn't sure of the consequences. Upon rebooting I had a BSOD that said, "page fault in non paged area." Two more occurred every other boot. I uninstalled AVG and the BSODs stopped. I haven't had any BSODs or any issues at all before or since besides these windows explorer crashes.

Any ideas what could be causing them? I've heard SSDs can be unstable if they are full. I'll update this if it crashes again. My computer always operates blazingly fast.

System Specs:

Built about 6 months ago

Windows 7 Professional 64 bit
Case: HAF 932 Advanced - RC-932-KKN5-GP
SSD (OS): OCZ Vertex 2 60GB - OCZSSD2-2VTXE60G (Left over from a previous build)
HDD (Games, Audio, Video, etc.): Seagate Barracuda 3TB 7200 RPM - ST3000DM001
MOBO: ASRock Z77 Extreme6
Memory: Team Xtreem Dark Series DDR3 1600 2x4GB (XMP enabled, running at 1600 MHz, came free with the MOBO in case you're wondering why this brand)
CPU: Intel Core i5 3570k 3.4 GHz
GPU: EVGA Superclocked GTX 660 Ti 2GB - 02G-P4-3662-KR
PSU: Cooler Master Silent Pro Hybrid 850W 12V rail @ 70A - RS-850-SPHA-D3

If I forgot anything or you'd like additional details (log files etc.) let me know.

If you have any troubleshooting suggestions let me know.

Thanks for the help!
1 month ago (Tiebreaker)
Additional Details
Just got another blue screen...It said, "A process or thread crucial to system operation has unexpectedly exited or been terminated."

I'll update if another occurs.
1 month ago

Just got another BSOD, same message.

STOP: 0x0000000000000003, 0xFFFFFA800A2A7A70, 0XFFFFFA800A2A7D50, 0XFFFFF800035DF470

Anyone know what that means or how to analyze it?
1 month ago

The whole time it continued to run very quickly, never really lagging at all, but then it started crashing on startup. It always started right up in about 15-20 seconds the next try though. Just today, it blue screened about a minute into an SC2 4v4 match and said this:

A process or thread crucial to system operation has unexpectedly exited or been terminated.

STOP: 0x000000F4, 0x0000000000000003, 0XFFFFFA800962DB30, 0XFFFFFA800962DE10, 0XFFFFF800035D1350

Then upon startup it gave me a message saying there is no disk in the drive.

I didn't think much of it and started up SC2 again. Then my mouse stopped working and I tried to restart it but instead of coming back on, static came out of my speakers. I pressed the power button and the same sound came out again, but no post code or anything. I unplugged it and flipped the power switch on the PSU, waited about a minute, and tried again to no avail, no fans or anything.

I checked the temp of the PSU and it seemed like it could have been a bit hot. Then checked for dust and there was a thin layer but not much. I decided to let it cool off, tried again in about 8 hours with no luck. Now there's not even any static sound.

Also, I ran memtest86 for 2 full passes on all tests this morning with zero errors.

Any ideas?

If anyone can even put me on the right track that would be great!

Thanks smile.gif
Edited by zwasserm - 5/15/13 at 10:39pm
post #2 of 9
Could you possibly upload a kernel dump or less preferably a
minidump?
Maybe even sevrel if you have them?
post #3 of 9
This is what i´d do:

if the rig ran fine and then something with malware happened that influenced
your system so dramatically >>>> NUKE it for hells sake! devil.gif

You can NEVER be absolutely sure if some Antivirus garbage program stopped some
Malware.. the evolution is.. MALWARE step forward.. anti virus step after it.. and so on..
not the other way.

If you have nuked, got no Malware and still get BSODs, crashes and stuff like this..
THEN i would start blaming the hardware and try to figure out what happened.




edit:

This is also the reason Memtest gave you no errors, due the memory is OK.
But this still won´t tell you anything about the board, cpu and OC-settings health.
But like i mentioned.. first come first. Nuke that trash away and then you can
see in which direction to continoue your bugsearch.

GL
Edited by smex - 5/16/13 at 3:15am
post #4 of 9
Thread Starter 
Quote:
Originally Posted by Yoyo1555 View Post

Could you possibly upload a kernel dump or less preferably a
minidump?
Maybe even sevrel if you have them?

Unfortunately I can't even turn it on and at the moment I don't have a second PC I can hook up to the hard drive. I know there is a kernel dump from the last crash and probably a minidump from each crash on there though. I'll upload them when I can.
Quote:
Originally Posted by smex View Post

This is what i´d do:

if the rig ran fine and then something with malware happened that influenced
your system so dramatically >>>> NUKE it for hells sake! devil.gif

You can NEVER be absolutely sure if some Antivirus garbage program stopped some
Malware.. the evolution is.. MALWARE step forward.. anti virus step after it.. and so on..
not the other way.

If you have nuked, got no Malware and still get BSODs, crashes and stuff like this..
THEN i would start blaming the hardware and try to figure out what happened.




edit:

This is also the reason Memtest gave you no errors, due the memory is OK.
But this still won´t tell you anything about the board, cpu and OC-settings health.
But like i mentioned.. first come first. Nuke that trash away and then you can
see in which direction to continoue your bugsearch.

GL

Technically I did get 1 maybe 2 page fault in non-paged area bsods before the malware, but the windows startup crashes didn't start until after the malware, and the bsods became more regular.

I don't know how I could nuke it since it won't even POST. If I did though, is there a way to make sure it only nukes the OS drive and not the data drive?

edit: I can't even get a POST code, there's just no response to pressing the power button.
post #5 of 9
Quote:
Originally Posted by zwasserm View Post

Unfortunately I can't even turn it on and at the moment I don't have a second PC I can hook up to the hard drive. I know there is a kernel dump from the last crash and probably a minidump from each crash on there though. I'll upload them when I can.
Technically I did get 1 maybe 2 page fault in non-paged area bsods before the malware, but the windows startup crashes didn't start until after the malware, and the bsods became more regular.

I don't know how I could nuke it since it won't even POST. If I did though, is there a way to make sure it only nukes the OS drive and not the data drive?

edit: I can't even get a POST code, there's just no response to pressing the power button.

wait a moment.. NO post at all? no bios? sry i might have over-read this..
if yes.. tried resetting the CMOS battery?!
post #6 of 9
Thread Starter 
Quote:
Originally Posted by smex View Post

wait a moment.. NO post at all? no bios? sry i might have over-read this..
if yes.. tried resetting the CMOS battery?!

Actually no...I'll try that real quick.
post #7 of 9
Thread Starter 
Quote:
Originally Posted by zwasserm View Post

Actually no...I'll try that real quick.

Still nothing, no fans, no POST or anything. When I plug the 3.5mm audio jack into the back it makes that pop sound though, so there's definitely some kind of power. I've got a bad feeling it's the board frown.gif

edit: just ordered a PSU tester, then I'll at least know if the power is steady, in which case it probably is the board.
Edited by zwasserm - 5/16/13 at 7:22pm
post #8 of 9
Thread Starter 
I tested the PSU today and it is clean. I decided to just try turning it on one more time, and it posted! So I went into the BIOS and I was unable to select my SSD on the boot list. It wasn't even on the list. If I went into the storage manager though, it showed up. So I exited the BIOS and magically it boots into windows. Anyone have any idea what's going on here? lol

Windows Explorer still crashes every single time I try to right click on a hard drive.

There are currently 11.4 GB of space on the drive.

I have the minidumps if anyone knows what to do with them. It didn't save a kernel dump frown.gif When I go to My Computer>>System Properties>>Advanced>>Startup and Recovery it is set to record one, but it didn't, at least not where it was set to. But, when I click ok I get this message:


Windows might not be able to record details that could help identify because your current paging file is disabled or less than 400 megabytes. Click OK to return to the Virtual Memory settings window, enable the paging file, and set the size to a value over 400 megabytes, or click Cancel to change your memory dump selection.


So I click ok and go to performance>>advanced and surely enough 8083 MB are allocated for a paging file. It's allocated on my data drive though, not the SSD (OS), so maybe the kernel dump is on my data drive somewhere? I had originally done that to save space on the SSD because I read they don't operate well full and it reduces their lifetime.
Edited by zwasserm - 5/22/13 at 4:41pm
post #9 of 9
is the windows explorer the only thing crashing? how about prime95 / ibt / linx / games?!

i´d strongly recommend you inspect the minidump file for some new hints...
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