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Μκ 26 problem

post #1 of 9
Thread Starter 
HI guys.
I recently purchased an Mk 26 in order to fit it to my 6950 which was flashed to 6970.
The problem i have is that i may have gotten a (beta) version of the cooler as it is missing many items that it shows it has on prolimatech website.
In an attempt to mount the cooler,i hadnt checked their website to see how to do it.
The box contains everything the user manual says and everything is as it is supposed to be according the user manual.I tried to mount it with no luck.they say it supports the 6950-6970...no way.the screws i had didnt fit.one of them was cut and the others bented in my effort to screw them.then i see on their website that i was supposed to have 4 black screws also for my vga (and all other vgas) and the nickel screws i tried to put where only for 7950-7950...also i am missing some other parts like the small heat dissipation plates..it has been 2 days since i contacted them with no luck...they do not answer.i was offered from the store i bought it an exchance with an arctic accelero xtreme III but i cant fit it on my case...
Do you recommend anything i can do?the temps of my card are skyrocketting to 110 celsious,not the core,the other ones.....how the hell i can contact them.
Thanos pc
(15 items)
 
  
CPUMotherboardGraphicsRAM
8350 4.9ghz Asus Sabertooth  Gigabyte R290 with Mk-26 Black 2X4gb Kingston hyper x grey 1600mhz DDR3 cl9 + ... 
Hard DriveHard DriveCoolingOS
WD Caviar aaks WD320gb Ocz Agility III 60gb Coolermaster Nepton 280L Windows 7 Ultimate Sp1 64 bit 
MonitorKeyboardPowerCase
Samsung SyncMaster 2433BW Microsoft Sidewinder X6 Coolermaster V700 Coolermaster HAF X Nvidia edition 
Mouse
Microstoft Sidewinder Mouse 
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Thanos pc
(15 items)
 
  
CPUMotherboardGraphicsRAM
8350 4.9ghz Asus Sabertooth  Gigabyte R290 with Mk-26 Black 2X4gb Kingston hyper x grey 1600mhz DDR3 cl9 + ... 
Hard DriveHard DriveCoolingOS
WD Caviar aaks WD320gb Ocz Agility III 60gb Coolermaster Nepton 280L Windows 7 Ultimate Sp1 64 bit 
MonitorKeyboardPowerCase
Samsung SyncMaster 2433BW Microsoft Sidewinder X6 Coolermaster V700 Coolermaster HAF X Nvidia edition 
Mouse
Microstoft Sidewinder Mouse 
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post #2 of 9
Thread Starter 


Here are what it supposed to have inside.

I am posting this here cause now i have lost my vgas guarantee,i have stuck with a non working cooler (and not a cheap one) and no communication yet from prolimatech.i hope that some one will read this from here guys.
Anyone else had this problem?
Thanos pc
(15 items)
 
  
CPUMotherboardGraphicsRAM
8350 4.9ghz Asus Sabertooth  Gigabyte R290 with Mk-26 Black 2X4gb Kingston hyper x grey 1600mhz DDR3 cl9 + ... 
Hard DriveHard DriveCoolingOS
WD Caviar aaks WD320gb Ocz Agility III 60gb Coolermaster Nepton 280L Windows 7 Ultimate Sp1 64 bit 
MonitorKeyboardPowerCase
Samsung SyncMaster 2433BW Microsoft Sidewinder X6 Coolermaster V700 Coolermaster HAF X Nvidia edition 
Mouse
Microstoft Sidewinder Mouse 
  hide details  
Reply
Thanos pc
(15 items)
 
  
CPUMotherboardGraphicsRAM
8350 4.9ghz Asus Sabertooth  Gigabyte R290 with Mk-26 Black 2X4gb Kingston hyper x grey 1600mhz DDR3 cl9 + ... 
Hard DriveHard DriveCoolingOS
WD Caviar aaks WD320gb Ocz Agility III 60gb Coolermaster Nepton 280L Windows 7 Ultimate Sp1 64 bit 
MonitorKeyboardPowerCase
Samsung SyncMaster 2433BW Microsoft Sidewinder X6 Coolermaster V700 Coolermaster HAF X Nvidia edition 
Mouse
Microstoft Sidewinder Mouse 
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Reply
post #3 of 9
Hi I have an MK-26 too.

Your post is really unclear. Do you mean the screws won't go all the way down so the cooler isn't tight? You know there are 4 plastic "washers" that go between the mounting bracket and PCB right?

I hope you used that AMD adapter thing that goes on the base of the heatsink too.

This isn't the easiest cooler to install so you really need to take your time to make sure everything's correct.
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CPUMotherboardGraphicsRAM
intel i5-4670k Gigabyte Z87X-UD4H Gigabyte GTX 670 OC Samsung Low Voltage 30nm 
Hard DriveHard DriveCoolingCooling
Samsung 840 Pro 256GB Samsung 840 EVO 500GB NH-D14 w/ 2x NF-A15 Prolimatech MK-26 w/ 2x NF-S12A 
OSMonitorKeyboardPower
Win 7 Ultimate HP ZR24W Ducky Shine 2 DK9008S2 Rosewill SilentNight 
CaseAudioAudioAudio
Lian Li PC-T60B audio-gd NFB-7.32 Krell KAV-400xi HiFiMan HE-6 
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CPUMotherboardGraphicsRAM
intel i5-4670k Gigabyte Z87X-UD4H Gigabyte GTX 670 OC Samsung Low Voltage 30nm 
Hard DriveHard DriveCoolingCooling
Samsung 840 Pro 256GB Samsung 840 EVO 500GB NH-D14 w/ 2x NF-A15 Prolimatech MK-26 w/ 2x NF-S12A 
OSMonitorKeyboardPower
Win 7 Ultimate HP ZR24W Ducky Shine 2 DK9008S2 Rosewill SilentNight 
CaseAudioAudioAudio
Lian Li PC-T60B audio-gd NFB-7.32 Krell KAV-400xi HiFiMan HE-6 
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post #4 of 9
Thread Starter 
Hi and thank you for your answer.
If you see at the prolimatech's website,the user's manual you will see at the installation that the silvers screws are only for 7950-7970.the black nickel plated screws are for the other vgas.
In the box there were not any black nickel plated screws for me to use.and the page with the contents of the box didnt say anything about having inside these screws.as i am missing the heat dissipation plates a+b for the vrms.not the big ones,the tiny ones.again,not even mentioned these in the users manual but if you see the user's manual at their website they say that we need them.also the amd adapter thing is only for 7950-70 not all amd cards cause the core of the 7950-70 is slightly different if you compare the pics that are on the internet.
For Amd no need to use the nylon washers.these are only for nvidia.if you mounted this cooler to the card i see on your signature then yes,with the parts i had i could mount it also.but not for amd cards.only on an 7950-70.
Thanos pc
(15 items)
 
  
CPUMotherboardGraphicsRAM
8350 4.9ghz Asus Sabertooth  Gigabyte R290 with Mk-26 Black 2X4gb Kingston hyper x grey 1600mhz DDR3 cl9 + ... 
Hard DriveHard DriveCoolingOS
WD Caviar aaks WD320gb Ocz Agility III 60gb Coolermaster Nepton 280L Windows 7 Ultimate Sp1 64 bit 
MonitorKeyboardPowerCase
Samsung SyncMaster 2433BW Microsoft Sidewinder X6 Coolermaster V700 Coolermaster HAF X Nvidia edition 
Mouse
Microstoft Sidewinder Mouse 
  hide details  
Reply
Thanos pc
(15 items)
 
  
CPUMotherboardGraphicsRAM
8350 4.9ghz Asus Sabertooth  Gigabyte R290 with Mk-26 Black 2X4gb Kingston hyper x grey 1600mhz DDR3 cl9 + ... 
Hard DriveHard DriveCoolingOS
WD Caviar aaks WD320gb Ocz Agility III 60gb Coolermaster Nepton 280L Windows 7 Ultimate Sp1 64 bit 
MonitorKeyboardPowerCase
Samsung SyncMaster 2433BW Microsoft Sidewinder X6 Coolermaster V700 Coolermaster HAF X Nvidia edition 
Mouse
Microstoft Sidewinder Mouse 
  hide details  
Reply
post #5 of 9
I'm really unsure of how to help you then. It does seem like you are missing quite a few items, but your user manual is so different from mine.

Maybe look through this review to see if you might pick up something: http://www.silentpcreview.com/article1301-page2.html
Exposed Silence
(16 items)
 
  
CPUMotherboardGraphicsRAM
intel i5-4670k Gigabyte Z87X-UD4H Gigabyte GTX 670 OC Samsung Low Voltage 30nm 
Hard DriveHard DriveCoolingCooling
Samsung 840 Pro 256GB Samsung 840 EVO 500GB NH-D14 w/ 2x NF-A15 Prolimatech MK-26 w/ 2x NF-S12A 
OSMonitorKeyboardPower
Win 7 Ultimate HP ZR24W Ducky Shine 2 DK9008S2 Rosewill SilentNight 
CaseAudioAudioAudio
Lian Li PC-T60B audio-gd NFB-7.32 Krell KAV-400xi HiFiMan HE-6 
  hide details  
Reply
Exposed Silence
(16 items)
 
  
CPUMotherboardGraphicsRAM
intel i5-4670k Gigabyte Z87X-UD4H Gigabyte GTX 670 OC Samsung Low Voltage 30nm 
Hard DriveHard DriveCoolingCooling
Samsung 840 Pro 256GB Samsung 840 EVO 500GB NH-D14 w/ 2x NF-A15 Prolimatech MK-26 w/ 2x NF-S12A 
OSMonitorKeyboardPower
Win 7 Ultimate HP ZR24W Ducky Shine 2 DK9008S2 Rosewill SilentNight 
CaseAudioAudioAudio
Lian Li PC-T60B audio-gd NFB-7.32 Krell KAV-400xi HiFiMan HE-6 
  hide details  
Reply
post #6 of 9
You need to use the black screws, bracket A, and use the holes in the middle. Its pretty simple. From your picture you installed the wrong screws. You did not mention which bracket your installed, or what holes in the bracket you used.

I am pretty skeptical that it was missing pieces. I have 2 of them and both came with everything. These things are packed in a factory not done by hand. You mentioned it was bought locally. Was the Mk-26 you purchased used? That would explain the missing parts.



post #7 of 9
Thread Starter 
Thank you guys for the answers.
The cooler was purchased new about a week ago.
I have posted a picture with my user manual and as you can see,no black screws for me.look at my first post.also i am missing some other items as you can see.i used the omnimount bracket A as the above picture shows.in the correct holes,number 2.but with the wrong screws...as no black screws for me.
I know that these things are packed in the factory and that is why i am saying that its prolimatech problem.cause i was missing a lot of parts.just check the first picture i posted.also less heatsinks for me as you can see and no heat dissipation plates.
i believe that my cooler was one of the first revisions...if i can say it that way....just check the pictures.
i cant even mount this thing on an 7970 (if i had one) cause i am missing the ram heatsinks,the heat dissipation plates and.....
and still after 4 days,no answer from prolimatech.
Edited by Thanos1972 - 5/16/13 at 10:51pm
Thanos pc
(15 items)
 
  
CPUMotherboardGraphicsRAM
8350 4.9ghz Asus Sabertooth  Gigabyte R290 with Mk-26 Black 2X4gb Kingston hyper x grey 1600mhz DDR3 cl9 + ... 
Hard DriveHard DriveCoolingOS
WD Caviar aaks WD320gb Ocz Agility III 60gb Coolermaster Nepton 280L Windows 7 Ultimate Sp1 64 bit 
MonitorKeyboardPowerCase
Samsung SyncMaster 2433BW Microsoft Sidewinder X6 Coolermaster V700 Coolermaster HAF X Nvidia edition 
Mouse
Microstoft Sidewinder Mouse 
  hide details  
Reply
Thanos pc
(15 items)
 
  
CPUMotherboardGraphicsRAM
8350 4.9ghz Asus Sabertooth  Gigabyte R290 with Mk-26 Black 2X4gb Kingston hyper x grey 1600mhz DDR3 cl9 + ... 
Hard DriveHard DriveCoolingOS
WD Caviar aaks WD320gb Ocz Agility III 60gb Coolermaster Nepton 280L Windows 7 Ultimate Sp1 64 bit 
MonitorKeyboardPowerCase
Samsung SyncMaster 2433BW Microsoft Sidewinder X6 Coolermaster V700 Coolermaster HAF X Nvidia edition 
Mouse
Microstoft Sidewinder Mouse 
  hide details  
Reply
post #8 of 9
Thread Starter 
Still no email from prolimatech but the good news is that the store i bought it spoke with their distributor and they are going to change it with the black edition one.
Thanks everyone for the help.
Thanos pc
(15 items)
 
  
CPUMotherboardGraphicsRAM
8350 4.9ghz Asus Sabertooth  Gigabyte R290 with Mk-26 Black 2X4gb Kingston hyper x grey 1600mhz DDR3 cl9 + ... 
Hard DriveHard DriveCoolingOS
WD Caviar aaks WD320gb Ocz Agility III 60gb Coolermaster Nepton 280L Windows 7 Ultimate Sp1 64 bit 
MonitorKeyboardPowerCase
Samsung SyncMaster 2433BW Microsoft Sidewinder X6 Coolermaster V700 Coolermaster HAF X Nvidia edition 
Mouse
Microstoft Sidewinder Mouse 
  hide details  
Reply
Thanos pc
(15 items)
 
  
CPUMotherboardGraphicsRAM
8350 4.9ghz Asus Sabertooth  Gigabyte R290 with Mk-26 Black 2X4gb Kingston hyper x grey 1600mhz DDR3 cl9 + ... 
Hard DriveHard DriveCoolingOS
WD Caviar aaks WD320gb Ocz Agility III 60gb Coolermaster Nepton 280L Windows 7 Ultimate Sp1 64 bit 
MonitorKeyboardPowerCase
Samsung SyncMaster 2433BW Microsoft Sidewinder X6 Coolermaster V700 Coolermaster HAF X Nvidia edition 
Mouse
Microstoft Sidewinder Mouse 
  hide details  
Reply
post #9 of 9
Enjoy the Black Edition and the super low temps.
Exposed Silence
(16 items)
 
  
CPUMotherboardGraphicsRAM
intel i5-4670k Gigabyte Z87X-UD4H Gigabyte GTX 670 OC Samsung Low Voltage 30nm 
Hard DriveHard DriveCoolingCooling
Samsung 840 Pro 256GB Samsung 840 EVO 500GB NH-D14 w/ 2x NF-A15 Prolimatech MK-26 w/ 2x NF-S12A 
OSMonitorKeyboardPower
Win 7 Ultimate HP ZR24W Ducky Shine 2 DK9008S2 Rosewill SilentNight 
CaseAudioAudioAudio
Lian Li PC-T60B audio-gd NFB-7.32 Krell KAV-400xi HiFiMan HE-6 
  hide details  
Reply
Exposed Silence
(16 items)
 
  
CPUMotherboardGraphicsRAM
intel i5-4670k Gigabyte Z87X-UD4H Gigabyte GTX 670 OC Samsung Low Voltage 30nm 
Hard DriveHard DriveCoolingCooling
Samsung 840 Pro 256GB Samsung 840 EVO 500GB NH-D14 w/ 2x NF-A15 Prolimatech MK-26 w/ 2x NF-S12A 
OSMonitorKeyboardPower
Win 7 Ultimate HP ZR24W Ducky Shine 2 DK9008S2 Rosewill SilentNight 
CaseAudioAudioAudio
Lian Li PC-T60B audio-gd NFB-7.32 Krell KAV-400xi HiFiMan HE-6 
  hide details  
Reply
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