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ZipZoomFly mailed me wet RAM

post #1 of 13
Thread Starter 
I recieved some xms2 6400 today to replace the RAM already had xms2 6400c4 (uses epp, I dont support it). When I picked up the package, it was wet. I then opened it, hoping that nothing inside the package was wet. I opened it up only to find that the plastic case was cracked and that my manuals were wet (RAM didn't feel wet, though. I figured it would be an instant RMA, but since the RAM didn't feel wet, I stuck it in my mobo and gave it a go. It worked just fine, but then after a reboot, I couldn't POST. I removed one of the sticks and it worked just fine. I tried various configurations, but still no luck. Way to go fed-ex (2-day shipping, btw), you have reached a new low. I already got an RMA number for this stick and I damn well hope I won't need another. Now that I think about it, do you think the DDR2 slot on my mobo is bad?
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Primary Box
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post #2 of 13
contact ZZF and tell them what happend, let them deal with it.

They will probably call up fedex and get it fixed up for you, thats if insurance was purchased (should be with 2 day...)
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I'm Jelly.
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post #3 of 13
Probably the RAM, but swap them around to test the slot with the good stick!
    
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post #4 of 13
It could be a bad slot, but since the RAM did get wet, that would be the more obvious cause of problems. Even if the stick looked dry, there could be moisture in/under an IC that shorted the stick. Best not to try to install it if that's the case. Do a full RMA, and if it still dosn't work you can start looking into the board. Wet RAM = Not good, even if it works somewhat. Definatly tell ZZF that the DIMMs came wet, I'm sure the last thing they want is for thier shippers to be causing lots of RMAs....
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post #5 of 13
OK, I seriously doubt a bad stick of RAM would ruin your DIMM slot. It's probably just the RAM. RMA it and say FedEx left it on your porch to get rained on. It's not your fault. On top of that the plastic was cracked? yeah you need to RMA it. Should've let it dry, or hold a hair dryer next to it for a few minutes before you ever turned it on to make sure there was no water stuck under the heatsink.
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2000s
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Tel'aran'rhiod
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2x 150GB WD VelocoRaptor RAID 0 & 1TB Seagate Samsung SATA DVD+/-RW Windows 7 Pro. 64 bit 25.5" ASUS VW266H 
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post #6 of 13
Thread Starter 
Quote:
Originally Posted by Chipp View Post
It could be a bad slot, but since the RAM did get wet, that would be the more obvious cause of problems. Even if the stick looked dry, there could be moisture in/under an IC that shorted the stick. Best not to try to install it if that's the case. Do a full RMA, and if it still dosn't work you can start looking into the board. Wet RAM = Not good, even if it works originaly.
I'm running one of the sticks, atm. 3gbs isn't bad, imo. I am considering keeping all 4gb. Do you think that would yield any performance gain from a standard 2gb? It would at least give me some bragging rights against my cousin. My 3.5ghz 6600 already beats the **** out of his am2 4200, though.
Primary Box
(13 items)
 
  
CPUMotherboardGraphicsRAM
Core 2 Duo E6600 @ 3.3ghz Gigabyte EP45-UD3P r1.0 GeForce GX275 Corsair 4gb (4x1gb) TWIN2X2048-6400 Rev 5.1 ProMOS 
Hard DriveOptical DriveOSMonitor
150g Raptor, 2x 1TB Seagate 2x DVD Burners Windows Vista Home Premium 32bit 24" Samsung 245BW + 22" Samsung 225BW LCD 
KeyboardCaseMouseMouse Pad
Logitech G11 TT MozartTX Razer Death Adder Steel Series Large 
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Primary Box
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CPUMotherboardGraphicsRAM
Core 2 Duo E6600 @ 3.3ghz Gigabyte EP45-UD3P r1.0 GeForce GX275 Corsair 4gb (4x1gb) TWIN2X2048-6400 Rev 5.1 ProMOS 
Hard DriveOptical DriveOSMonitor
150g Raptor, 2x 1TB Seagate 2x DVD Burners Windows Vista Home Premium 32bit 24" Samsung 245BW + 22" Samsung 225BW LCD 
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Logitech G11 TT MozartTX Razer Death Adder Steel Series Large 
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post #7 of 13
I'm sorry, but I'm really tired of seeing decent vendor's names slandered for stuff that isn't their fault. This is obviously a problem that was caused through shipping. Your title needs to be changed and the blame needs to be placed on FedEx where it belongs. It's not like they dunked your RAM in a tub before they shipped it.
    
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post #8 of 13
Anytime anything electronic get's wet, and if you dont want to RMA it, ALWAYS let it dry out for at least a day
 
Work Lappy
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Work Lappy
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post #9 of 13
Quote:
Originally Posted by LembasBread View Post
I'm running one of the sticks, atm. 3gbs isn't bad, imo. I am considering keeping all 4gb. Do you think that would yield any performance gain from a standard 2gb? It would at least give me some bragging rights against my cousin. My 3.5ghz 6600 already beats the **** out of his am2 4200, though.
How is having three sticks effecting your overclocking? Did you have to switch to a 2T command rate?
Morpheus Mini
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CPUMotherboardGraphicsRAM
i7-6700T SN970 GTX 960 Crucial CT102464BF160B 
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Morpheus Mini
(7 items)
 
  
CPUMotherboardGraphicsRAM
i7-6700T SN970 GTX 960 Crucial CT102464BF160B 
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Samsung 850 Evo M.2 Windows 10 Pro MOTU Audio Express 
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post #10 of 13
Im willing to bet its just the Ram modules that are DOA so to speak..Your motherboard is most likely fine..Get thos Modules RMA'd as soon as.
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