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PROBLEM: Instant reboot while gaming

post #1 of 47
Thread Starter 
Hello,

I recently bought a Sapphire 7950 vapor-x. Now while playing games my system instantly reboots without error or blue screen.
Haven't tried other games for long period. It first happened in Metro Last Light, after 15-45 minutes. Today it also happened while playing Assassins Creed 3 after an hour or so.

When i look in the event logger of Windows it shows Kernel-power error, event-ID 41.

What i have done already:
Tested the gpu with 3dmark 11 and heaven 4.0. Under this the core stays under 70c(stock settings).
Memtest for 1 hour+. No errors.
Set cpu to stock settings, still reboot while gaming. Last time it happened in the main menu of Metro when i had gpu @ stock speeds with 20+ power limit.

While gaming the gpu core stays about 64-66c and the vrm's around 55-65

Pc spec's:
Windows 7 ultimate 64
Amd Phenom 955 c3 / had it at 4,0ghz stable with old gpu(sapphire 6850). With h100.
Gigabyte GA-990fxa-ud3 rev 1.0
8gb Corsair vengeance 1866 @ 1600 cl9
Sapphire 7950 vapor-x boost
Corsair HX750 psu
2x Western Digital Caviar black 1tb (raid0)
Corsair 650d


What do you guys think that could be the cause of the random reboots?



Thanks in advance
    
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post #2 of 47
Check your power button and reset button connections. It may be stuck/ the wires are creating a short some where in the system. I've had this problem before as well.

EDIT: When using another GPU, does it do the same thing? Try using your vapor-x in another system to mimic the same results.
post #3 of 47
Thread Starter 
Before i upgraded my gpu the system never showed this behavior. I just plugged in the new gpu and didn't change anything else.
Also while i am on the Windows desktop or browsing the internet the system doesn't reboot.

Sadly i don't have another gpu to test.

Can this problem somehow be software related?

I find it weird that it doesn't reboot when i do benchmarks.
    
CPUMotherboardGraphicsRAM
6700k viii hero Sapphire r9 290 tri-x OC g.skill 3000 16gb 
Hard DriveHard DriveOptical DriveCooling
WD Caviar Black Sata-3 64MB 840 evo DVD R/W Combo Alphacool 360 ut60 
CoolingCoolingCoolingCooling
EK-FC R9-290X - Acetal+Nickel (Rev.2.0) EK-FC R9-290X Backplate - Black EK-FC R9-290X Reinforcer - Black Fittings and adapters 
CoolingCoolingCoolingCooling
Ek supremacy EVO ek 420 radiator ek revo d5 Bitspower acrylic tubing 
OSMonitorKeyboardPower
Windows 10 pro BenQ XL2730Z Ducky One DKON1508S Corsair HX850i 
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CPUMotherboardGraphicsRAM
6700k viii hero Sapphire r9 290 tri-x OC g.skill 3000 16gb 
Hard DriveHard DriveOptical DriveCooling
WD Caviar Black Sata-3 64MB 840 evo DVD R/W Combo Alphacool 360 ut60 
CoolingCoolingCoolingCooling
EK-FC R9-290X - Acetal+Nickel (Rev.2.0) EK-FC R9-290X Backplate - Black EK-FC R9-290X Reinforcer - Black Fittings and adapters 
CoolingCoolingCoolingCooling
Ek supremacy EVO ek 420 radiator ek revo d5 Bitspower acrylic tubing 
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post #4 of 47
Try reinstalling all of the drivers. Make sure that you uninstall the drivers in device manager, as well. Then use drive sweeper in SAFE MODE. Then download latest drivers.
post #5 of 47
These directions are your friend smile.gif

http://www.overclock.net/t/1150443/how-to-remove-your-nvidia-gpu-drivers

Like mention above check the cables (especially any extensions) and run the system at stock clocks for a little while.
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post #6 of 47
Yeah, probably conflicting drivers. My second guess would be that your PSU can't handle it, but since you say it runs fin on benchmarks, it's unlikely.
post #7 of 47
Thread Starter 
Quote:
Originally Posted by aznpersuazn View Post

Try reinstalling all of the drivers. Make sure that you uninstall the drivers in device manager, as well. Then use drive sweeper in SAFE MODE. Then download latest drivers.

Quote:
Originally Posted by Accuracy158 View Post

These directions are your friend smile.gif

http://www.overclock.net/t/1150443/how-to-remove-your-nvidia-gpu-drivers

Like mention above check the cables (especially any extensions) and run the system at stock clocks for a little while.

I will try this. Do a sweep and reinstall drivers. But as my previous gpu was also ati i thought this was not necessary.

Quote:
Originally Posted by vipirius View Post

Yeah, probably conflicting drivers. My second guess would be that your PSU can't handle it, but since you say it runs fin on benchmarks, it's unlikely.

I was also thinking about the psu but it is indeed weird that benchmarks work.


UPDATE:

I have been messing with it a bit and it seems that when i run the card at the first (non boost) bios the system doesn't restart.
Maybe a faulty card?
    
CPUMotherboardGraphicsRAM
6700k viii hero Sapphire r9 290 tri-x OC g.skill 3000 16gb 
Hard DriveHard DriveOptical DriveCooling
WD Caviar Black Sata-3 64MB 840 evo DVD R/W Combo Alphacool 360 ut60 
CoolingCoolingCoolingCooling
EK-FC R9-290X - Acetal+Nickel (Rev.2.0) EK-FC R9-290X Backplate - Black EK-FC R9-290X Reinforcer - Black Fittings and adapters 
CoolingCoolingCoolingCooling
Ek supremacy EVO ek 420 radiator ek revo d5 Bitspower acrylic tubing 
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CPUMotherboardGraphicsRAM
6700k viii hero Sapphire r9 290 tri-x OC g.skill 3000 16gb 
Hard DriveHard DriveOptical DriveCooling
WD Caviar Black Sata-3 64MB 840 evo DVD R/W Combo Alphacool 360 ut60 
CoolingCoolingCoolingCooling
EK-FC R9-290X - Acetal+Nickel (Rev.2.0) EK-FC R9-290X Backplate - Black EK-FC R9-290X Reinforcer - Black Fittings and adapters 
CoolingCoolingCoolingCooling
Ek supremacy EVO ek 420 radiator ek revo d5 Bitspower acrylic tubing 
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Windows 10 pro BenQ XL2730Z Ducky One DKON1508S Corsair HX850i 
CaseMouseMouse PadAudio
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post #8 of 47
Thread Starter 
Btw:

At startup and recovery settings i unticked automatically restart at the system failure settings. But still then the system restarted without an error message.
    
CPUMotherboardGraphicsRAM
6700k viii hero Sapphire r9 290 tri-x OC g.skill 3000 16gb 
Hard DriveHard DriveOptical DriveCooling
WD Caviar Black Sata-3 64MB 840 evo DVD R/W Combo Alphacool 360 ut60 
CoolingCoolingCoolingCooling
EK-FC R9-290X - Acetal+Nickel (Rev.2.0) EK-FC R9-290X Backplate - Black EK-FC R9-290X Reinforcer - Black Fittings and adapters 
CoolingCoolingCoolingCooling
Ek supremacy EVO ek 420 radiator ek revo d5 Bitspower acrylic tubing 
OSMonitorKeyboardPower
Windows 10 pro BenQ XL2730Z Ducky One DKON1508S Corsair HX850i 
CaseMouseMouse PadAudio
Phanteks Enthoo Primo Mionix Castor Razer Goliathus Edifier C3X 
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Asus xonar dx Xbox one gamepad 
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CPUMotherboardGraphicsRAM
6700k viii hero Sapphire r9 290 tri-x OC g.skill 3000 16gb 
Hard DriveHard DriveOptical DriveCooling
WD Caviar Black Sata-3 64MB 840 evo DVD R/W Combo Alphacool 360 ut60 
CoolingCoolingCoolingCooling
EK-FC R9-290X - Acetal+Nickel (Rev.2.0) EK-FC R9-290X Backplate - Black EK-FC R9-290X Reinforcer - Black Fittings and adapters 
CoolingCoolingCoolingCooling
Ek supremacy EVO ek 420 radiator ek revo d5 Bitspower acrylic tubing 
OSMonitorKeyboardPower
Windows 10 pro BenQ XL2730Z Ducky One DKON1508S Corsair HX850i 
CaseMouseMouse PadAudio
Phanteks Enthoo Primo Mionix Castor Razer Goliathus Edifier C3X 
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post #9 of 47
Check the BSOD dump files and analyze them using any BSOD analyzer.
Then come back with the BSOD code.
It could well be a driver problem.
post #10 of 47
Thread Starter 
Quote:
Originally Posted by d6bmg View Post

Check the BSOD dump files and analyze them using any BSOD analyzer.
Then come back with the BSOD code.
It could well be a driver problem.

If i'm right the BSOD dump files are located in "c:\Windows\Minidump" ?

That folder is empty. As i don't get an BSOD when the system reboots.
I did change the settings when system failure occurs but still no error is shown.
    
CPUMotherboardGraphicsRAM
6700k viii hero Sapphire r9 290 tri-x OC g.skill 3000 16gb 
Hard DriveHard DriveOptical DriveCooling
WD Caviar Black Sata-3 64MB 840 evo DVD R/W Combo Alphacool 360 ut60 
CoolingCoolingCoolingCooling
EK-FC R9-290X - Acetal+Nickel (Rev.2.0) EK-FC R9-290X Backplate - Black EK-FC R9-290X Reinforcer - Black Fittings and adapters 
CoolingCoolingCoolingCooling
Ek supremacy EVO ek 420 radiator ek revo d5 Bitspower acrylic tubing 
OSMonitorKeyboardPower
Windows 10 pro BenQ XL2730Z Ducky One DKON1508S Corsair HX850i 
CaseMouseMouse PadAudio
Phanteks Enthoo Primo Mionix Castor Razer Goliathus Edifier C3X 
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Asus xonar dx Xbox one gamepad 
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CPUMotherboardGraphicsRAM
6700k viii hero Sapphire r9 290 tri-x OC g.skill 3000 16gb 
Hard DriveHard DriveOptical DriveCooling
WD Caviar Black Sata-3 64MB 840 evo DVD R/W Combo Alphacool 360 ut60 
CoolingCoolingCoolingCooling
EK-FC R9-290X - Acetal+Nickel (Rev.2.0) EK-FC R9-290X Backplate - Black EK-FC R9-290X Reinforcer - Black Fittings and adapters 
CoolingCoolingCoolingCooling
Ek supremacy EVO ek 420 radiator ek revo d5 Bitspower acrylic tubing 
OSMonitorKeyboardPower
Windows 10 pro BenQ XL2730Z Ducky One DKON1508S Corsair HX850i 
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