Overclock.net › Forums › Components › Mice › Bought G500s from Wal-Mart, G500 in box?!
New Posts  All Forums:Forum Nav:

Bought G500s from Wal-Mart, G500 in box?!

post #1 of 46
Thread Starter 
So i went into Wal-Mart today to buy a new mouse because i felt it was time and had heard that they had an okay selection, anyways i chose the g500s but when i got home and opened the box something seemed wrong, and to my surprise it seems the mouse that was packaged in the G500s box was a g500? So what gives?!? So am i just wrong and this is some different looking version of the g500s? It doesn't seem so, the dpi goes to 5700 when it's listed to go up to 8200 right on the box, and it looks nothing like that g500s i've seen online.

Should i take it back? get a refund, who's fault is this? Logitech's? Wal-Marts? Mine?


Pics to show what I'm talking about. *seems every time i try to upload a pic it doesn't work* I'll try again tomorrow.




Edited by Cannon19932006 - 5/20/13 at 12:07pm
Ryzen 2017
(17 items)
 
Home Server
(15 items)
 
 
CPUMotherboardGraphicsRAM
AMD R7 1700 @ 3.95GHz - 1.425V Asus Prime X370 Pro Nvidia Geforce GTX 1080Ti FE 2000/6000 @ 1.025v 16GB (2x8GB) G.Skill DDR4 2933MHz CL16-16-16-35 1T 
Hard DriveHard DriveHard DriveOptical Drive
BPX 120GB NVMe SSD *boot* Intel 730 Series 240GB SSD Crucial BX100 1TB SSD Asus DVDRW 
CoolingOSMonitorKeyboard
Noctua NH-D15 Windows 10 Pro x64 Acer XG270HU 1440P 144Hz Freesync Cougar 600k Mechanical 
PowerCaseMouseMouse Pad
Seasonic x1050w Antec 1100 V2 Razer Deathadder Elite Steelseries QCK Heavy 
Audio
Plantronics Rig 500e 
CPUCPUMotherboardGraphics
Opteron 4226 6 core Valencia 2.7GHz Opteron 4226 6 core Valencia 2.7GHz Asus KCMA-D8 Nvidia GT 520 1GB DDR3 
RAMHard DriveOptical DriveOS
32GB (4GBx8) Kingston 1066 ECC DDR3 (4x) Hitachi 500GB 7200RPM HDD's out of an old NAS Lightscribe CD/DVDRW Xubuntu 16.04 
MonitorKeyboardPowerCase
Dell 17" 4:3 Trash Dell Membrane OCZ 750w Generic Mid Tower 
MouseMouse PadAudio
Lenovo Laser Tabletop None 
  hide details  
Reply
Ryzen 2017
(17 items)
 
Home Server
(15 items)
 
 
CPUMotherboardGraphicsRAM
AMD R7 1700 @ 3.95GHz - 1.425V Asus Prime X370 Pro Nvidia Geforce GTX 1080Ti FE 2000/6000 @ 1.025v 16GB (2x8GB) G.Skill DDR4 2933MHz CL16-16-16-35 1T 
Hard DriveHard DriveHard DriveOptical Drive
BPX 120GB NVMe SSD *boot* Intel 730 Series 240GB SSD Crucial BX100 1TB SSD Asus DVDRW 
CoolingOSMonitorKeyboard
Noctua NH-D15 Windows 10 Pro x64 Acer XG270HU 1440P 144Hz Freesync Cougar 600k Mechanical 
PowerCaseMouseMouse Pad
Seasonic x1050w Antec 1100 V2 Razer Deathadder Elite Steelseries QCK Heavy 
Audio
Plantronics Rig 500e 
CPUCPUMotherboardGraphics
Opteron 4226 6 core Valencia 2.7GHz Opteron 4226 6 core Valencia 2.7GHz Asus KCMA-D8 Nvidia GT 520 1GB DDR3 
RAMHard DriveOptical DriveOS
32GB (4GBx8) Kingston 1066 ECC DDR3 (4x) Hitachi 500GB 7200RPM HDD's out of an old NAS Lightscribe CD/DVDRW Xubuntu 16.04 
MonitorKeyboardPowerCase
Dell 17" 4:3 Trash Dell Membrane OCZ 750w Generic Mid Tower 
MouseMouse PadAudio
Lenovo Laser Tabletop None 
  hide details  
Reply
post #2 of 46
I'm not quite sure of Walmart's return procedure but I would think that someone probably switched out their G500 for a G500s and returned it and Walmart sold it as new.

I would just explain it to Walmart and take it back to them, calling Logitech should only be a last-resort.
post #3 of 46
Thread Starter 
Quote:
Originally Posted by Adversity View Post

I'm not quite sure of Walmart's return procedure but I would think that someone probably switched out their G500 for a G500s and returned it and Walmart sold it as new.

I would just explain it to Walmart and take it back to them, calling Logitech should only be a last-resort.

That's what I plan to do tomorrow, I can see how they wouldn't catch it, it took me a couple hours and noticing small things to even realize they are different mice, basically the surface material and the laser they use are the only noticeably distinguishing differences.
Ryzen 2017
(17 items)
 
Home Server
(15 items)
 
 
CPUMotherboardGraphicsRAM
AMD R7 1700 @ 3.95GHz - 1.425V Asus Prime X370 Pro Nvidia Geforce GTX 1080Ti FE 2000/6000 @ 1.025v 16GB (2x8GB) G.Skill DDR4 2933MHz CL16-16-16-35 1T 
Hard DriveHard DriveHard DriveOptical Drive
BPX 120GB NVMe SSD *boot* Intel 730 Series 240GB SSD Crucial BX100 1TB SSD Asus DVDRW 
CoolingOSMonitorKeyboard
Noctua NH-D15 Windows 10 Pro x64 Acer XG270HU 1440P 144Hz Freesync Cougar 600k Mechanical 
PowerCaseMouseMouse Pad
Seasonic x1050w Antec 1100 V2 Razer Deathadder Elite Steelseries QCK Heavy 
Audio
Plantronics Rig 500e 
CPUCPUMotherboardGraphics
Opteron 4226 6 core Valencia 2.7GHz Opteron 4226 6 core Valencia 2.7GHz Asus KCMA-D8 Nvidia GT 520 1GB DDR3 
RAMHard DriveOptical DriveOS
32GB (4GBx8) Kingston 1066 ECC DDR3 (4x) Hitachi 500GB 7200RPM HDD's out of an old NAS Lightscribe CD/DVDRW Xubuntu 16.04 
MonitorKeyboardPowerCase
Dell 17" 4:3 Trash Dell Membrane OCZ 750w Generic Mid Tower 
MouseMouse PadAudio
Lenovo Laser Tabletop None 
  hide details  
Reply
Ryzen 2017
(17 items)
 
Home Server
(15 items)
 
 
CPUMotherboardGraphicsRAM
AMD R7 1700 @ 3.95GHz - 1.425V Asus Prime X370 Pro Nvidia Geforce GTX 1080Ti FE 2000/6000 @ 1.025v 16GB (2x8GB) G.Skill DDR4 2933MHz CL16-16-16-35 1T 
Hard DriveHard DriveHard DriveOptical Drive
BPX 120GB NVMe SSD *boot* Intel 730 Series 240GB SSD Crucial BX100 1TB SSD Asus DVDRW 
CoolingOSMonitorKeyboard
Noctua NH-D15 Windows 10 Pro x64 Acer XG270HU 1440P 144Hz Freesync Cougar 600k Mechanical 
PowerCaseMouseMouse Pad
Seasonic x1050w Antec 1100 V2 Razer Deathadder Elite Steelseries QCK Heavy 
Audio
Plantronics Rig 500e 
CPUCPUMotherboardGraphics
Opteron 4226 6 core Valencia 2.7GHz Opteron 4226 6 core Valencia 2.7GHz Asus KCMA-D8 Nvidia GT 520 1GB DDR3 
RAMHard DriveOptical DriveOS
32GB (4GBx8) Kingston 1066 ECC DDR3 (4x) Hitachi 500GB 7200RPM HDD's out of an old NAS Lightscribe CD/DVDRW Xubuntu 16.04 
MonitorKeyboardPowerCase
Dell 17" 4:3 Trash Dell Membrane OCZ 750w Generic Mid Tower 
MouseMouse PadAudio
Lenovo Laser Tabletop None 
  hide details  
Reply
post #4 of 46
Someone probably bought it, and put their g500 in the box and Walmart doesn't know the difference between an arm or a leg so they put it back for sale.
Silent Dominator
(28 items)
 
Classy Lady
(26 items)
 
TUF Inside
(18 items)
 
  hide details  
Reply
Silent Dominator
(28 items)
 
Classy Lady
(26 items)
 
TUF Inside
(18 items)
 
  hide details  
Reply
post #5 of 46
explain to walmart I got wrong product they will listen as long as you have your receipt and make sure you carry it back as soon as possible that makes it better
Edited by nlmiller0015 - 5/20/13 at 7:30am
Gaming Setup
(15 items)
 
  
CPUMotherboardGraphicsGraphics
Intel Core i7 2700K Z77 Extreme6 Intel HD Graphics 3000 (GT2+) NVIDIA GeForce GTX 780 3GB 
RAMHard DriveCoolingOS
CORSAIR Vengeance 16 GB  OCZ 120GB Vertex 3 SATA COOLER MASTER Hyper 212 EVO  Windows 8.1 64 Bit 
MonitorKeyboardPowerCase
Benq XL2420TE Razer Blackwidow 2014 Thermaltake Smart M 850W Power Supply COOLER MASTER HAF XM RC-922XM-KKN1 Latch Side P... 
MouseMouse PadAudio
Deathadder 2013 SteelSeries QCK + Astro A40 2013 
  hide details  
Reply
Gaming Setup
(15 items)
 
  
CPUMotherboardGraphicsGraphics
Intel Core i7 2700K Z77 Extreme6 Intel HD Graphics 3000 (GT2+) NVIDIA GeForce GTX 780 3GB 
RAMHard DriveCoolingOS
CORSAIR Vengeance 16 GB  OCZ 120GB Vertex 3 SATA COOLER MASTER Hyper 212 EVO  Windows 8.1 64 Bit 
MonitorKeyboardPowerCase
Benq XL2420TE Razer Blackwidow 2014 Thermaltake Smart M 850W Power Supply COOLER MASTER HAF XM RC-922XM-KKN1 Latch Side P... 
MouseMouse PadAudio
Deathadder 2013 SteelSeries QCK + Astro A40 2013 
  hide details  
Reply
post #6 of 46
Quote:
Originally Posted by Adversity View Post

I'm not quite sure of Walmart's return procedure but I would think that someone probably switched out their G500 for a G500s and returned it and Walmart sold it as new.

I would just explain it to Walmart and take it back to them, calling Logitech should only be a last-resort.

This.

They wont believe you. Bring in a picture of both products and show them. Do this the sooner the better.
Edited by bluedevil - 5/20/13 at 7:02am
    
CPUMotherboardGraphicsRAM
AMD RyZen 1700  ASUS ROG Crosshair VI Hero EVGA GTX 1080 FE Crucial Ballistix ELITE DDR4-3200 4GB x 4  
Hard DriveHard DriveCoolingOS
Samsung 950 Pro 512GB PCIe/NVME SSD Samsung 850 EVO 500GB SSD Swiftech H240-X2 Prestige Win10 Pro X64 
MonitorKeyboardPowerCase
Qnix QX2710LED @ 110hz Nixeus Moda Pro Mech w/Khail Browns EVGA P2 750 w/ CableMod Custom Cableset Fractal Design Define C 
MouseAudio
Nixeus Revel  Sanyo Soundbar FWSB405F 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
AMD RyZen 1700  ASUS ROG Crosshair VI Hero EVGA GTX 1080 FE Crucial Ballistix ELITE DDR4-3200 4GB x 4  
Hard DriveHard DriveCoolingOS
Samsung 950 Pro 512GB PCIe/NVME SSD Samsung 850 EVO 500GB SSD Swiftech H240-X2 Prestige Win10 Pro X64 
MonitorKeyboardPowerCase
Qnix QX2710LED @ 110hz Nixeus Moda Pro Mech w/Khail Browns EVGA P2 750 w/ CableMod Custom Cableset Fractal Design Define C 
MouseAudio
Nixeus Revel  Sanyo Soundbar FWSB405F 
  hide details  
Reply
post #7 of 46
Yes, as bluedevil said above go ASAP.

The only thing that upsets me in these cases is when you feel like they won't believe you.
I think I had this happen before at some point.

You can just tell them that you intended to buy a new item and you got a used one and they probably confirm it was marked as a return, making the claim obvious, so you don't have to worry about a thing.
post #8 of 46
Quote:
Originally Posted by Adversity View Post

Yes, as bluedevil said above go ASAP.

The only thing that upsets me in these cases is when you feel like they won't believe you.
I think I had this happen before at some point.

You can just tell them that you intended to buy a new item and you got a used one and they probably confirm it was marked as a return, making the claim obvious, so you don't have to worry about a thing.

I used to work for WalMart, back in the day. biggrin.gif I used to get so pissed when they didn't call me up to look at returning merchandise. The CSM/Courtesy Desk associates know next to nothing with electronics, they would just blindly return them. I even heard that someone returned a TV without even looking in the box to verify contents. Turns out the box was filled with rocks, the customer walked away with the money and the TV and there was nothing Walmart could have done. What needs to happen is an electronics associate that actually knows something should come up and verify contents. If that doesn't happen the claims associate should VISUALLY inspect the returned product before returning it back the sales floor, if item is not what it should be, claim it out, not return it back to the floor for some poor sap to buy. Oddly enough, I have seen this with video cards when I was working Loss Prevention for WalMart as well (PNY 6600GT box, FX5500 clearly printed on PCB clearly printed on the sales floor). All and all it doesn't really cease to amaze me.
Edited by bluedevil - 5/20/13 at 10:43am
    
CPUMotherboardGraphicsRAM
AMD RyZen 1700  ASUS ROG Crosshair VI Hero EVGA GTX 1080 FE Crucial Ballistix ELITE DDR4-3200 4GB x 4  
Hard DriveHard DriveCoolingOS
Samsung 950 Pro 512GB PCIe/NVME SSD Samsung 850 EVO 500GB SSD Swiftech H240-X2 Prestige Win10 Pro X64 
MonitorKeyboardPowerCase
Qnix QX2710LED @ 110hz Nixeus Moda Pro Mech w/Khail Browns EVGA P2 750 w/ CableMod Custom Cableset Fractal Design Define C 
MouseAudio
Nixeus Revel  Sanyo Soundbar FWSB405F 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
AMD RyZen 1700  ASUS ROG Crosshair VI Hero EVGA GTX 1080 FE Crucial Ballistix ELITE DDR4-3200 4GB x 4  
Hard DriveHard DriveCoolingOS
Samsung 950 Pro 512GB PCIe/NVME SSD Samsung 850 EVO 500GB SSD Swiftech H240-X2 Prestige Win10 Pro X64 
MonitorKeyboardPowerCase
Qnix QX2710LED @ 110hz Nixeus Moda Pro Mech w/Khail Browns EVGA P2 750 w/ CableMod Custom Cableset Fractal Design Define C 
MouseAudio
Nixeus Revel  Sanyo Soundbar FWSB405F 
  hide details  
Reply
post #9 of 46
this happened to me with a card reader i got from fry's. I had my friend pick it up and made sure to get the ones that didnt have a "open box" sticker on it.

Opened it up and lo and behold i found a used non Sony card reader complete with dust bunnies. I opened it up at work and had several witnesses.

CS while extremely skeptical (i would be too) finally exchanged it for another. I was annoyed with their CS but more annoyed at the low life that did such a thing. Fry's seems to attract the slimiest people.

Most likely whoever accepted the initial return didnt bother checking inside, or didnt thoroughly inspect the contents, and didnt apply an open box sticker.
Edited by ez12a - 5/20/13 at 10:51am
 
Work Rig
(11 items)
 
 
CPUMotherboardGraphicsRAM
i7-2700k @ 4.5GHz  Asus P8Z68-V/Gen3 Asus GTX 1070 Strix OC G.Skill Ripjaws 16GB 
Hard DriveCoolingOSKeyboard
Crucial M4 128GB + 1TB F3 + Crucial M500 256GB Noctua NH-D15S Windows 10 Pro Cooler Master Novatouch TKL 
PowerCaseMouseMouse Pad
Cooler Master V1000 600T SE Roccat Kone XTD Steel Series 9HD 
CPUMotherboardGraphicsRAM
i7 950 Rampage III Gene 2x EVGA GTX 680 SLI 24gb HyperX 
Hard DriveCoolingOSMonitor
960GB Crucial M500 Intel Stock Windows 7 64bit Enterprise HP ZR2440w + Z24i 
KeyboardPowerCase
Ducky Brown Antec TP-750 Antec Sonata 
  hide details  
Reply
 
Work Rig
(11 items)
 
 
CPUMotherboardGraphicsRAM
i7-2700k @ 4.5GHz  Asus P8Z68-V/Gen3 Asus GTX 1070 Strix OC G.Skill Ripjaws 16GB 
Hard DriveCoolingOSKeyboard
Crucial M4 128GB + 1TB F3 + Crucial M500 256GB Noctua NH-D15S Windows 10 Pro Cooler Master Novatouch TKL 
PowerCaseMouseMouse Pad
Cooler Master V1000 600T SE Roccat Kone XTD Steel Series 9HD 
CPUMotherboardGraphicsRAM
i7 950 Rampage III Gene 2x EVGA GTX 680 SLI 24gb HyperX 
Hard DriveCoolingOSMonitor
960GB Crucial M500 Intel Stock Windows 7 64bit Enterprise HP ZR2440w + Z24i 
KeyboardPowerCase
Ducky Brown Antec TP-750 Antec Sonata 
  hide details  
Reply
post #10 of 46
Thread Starter 
Quote:
Originally Posted by bluedevil View Post

I used to work for WalMart, back in the day. biggrin.gif I used to get so pissed when they didn't call me up to look at returning merchandise. The CSM/Courtesy Desk associates know next to nothing with electronics, they would just blindly return them. I even heard that someone returned a TV without even looking in the box to verify contents. Turns out the box was filled with rocks, the customer walked away with the money and the TV and there was nothing Walmart could have done. What needs to happen is an electronics associate that actually knows something should come up and verify contents. If that doesn't happen the claims associate should VISUALLY inspect the returned product before returning it back the sales floor, if item is not what it should be, claim it out, not return it back to the floor for some poor sap to buy. Oddly enough, I have seen this with video cards when I was working Loss Prevention for WalMart as well (PNY 6600GT box, FX5500 clearly printed on PCB clearly printed on the sales floor). All and all it doesn't really cease to amaze me.

they were giving me crap, then i asked for an exchange, guess what another g500 in the box...

So i got a refund and went to bestbuy, payed 20 dollars more but i got the g500s
Ryzen 2017
(17 items)
 
Home Server
(15 items)
 
 
CPUMotherboardGraphicsRAM
AMD R7 1700 @ 3.95GHz - 1.425V Asus Prime X370 Pro Nvidia Geforce GTX 1080Ti FE 2000/6000 @ 1.025v 16GB (2x8GB) G.Skill DDR4 2933MHz CL16-16-16-35 1T 
Hard DriveHard DriveHard DriveOptical Drive
BPX 120GB NVMe SSD *boot* Intel 730 Series 240GB SSD Crucial BX100 1TB SSD Asus DVDRW 
CoolingOSMonitorKeyboard
Noctua NH-D15 Windows 10 Pro x64 Acer XG270HU 1440P 144Hz Freesync Cougar 600k Mechanical 
PowerCaseMouseMouse Pad
Seasonic x1050w Antec 1100 V2 Razer Deathadder Elite Steelseries QCK Heavy 
Audio
Plantronics Rig 500e 
CPUCPUMotherboardGraphics
Opteron 4226 6 core Valencia 2.7GHz Opteron 4226 6 core Valencia 2.7GHz Asus KCMA-D8 Nvidia GT 520 1GB DDR3 
RAMHard DriveOptical DriveOS
32GB (4GBx8) Kingston 1066 ECC DDR3 (4x) Hitachi 500GB 7200RPM HDD's out of an old NAS Lightscribe CD/DVDRW Xubuntu 16.04 
MonitorKeyboardPowerCase
Dell 17" 4:3 Trash Dell Membrane OCZ 750w Generic Mid Tower 
MouseMouse PadAudio
Lenovo Laser Tabletop None 
  hide details  
Reply
Ryzen 2017
(17 items)
 
Home Server
(15 items)
 
 
CPUMotherboardGraphicsRAM
AMD R7 1700 @ 3.95GHz - 1.425V Asus Prime X370 Pro Nvidia Geforce GTX 1080Ti FE 2000/6000 @ 1.025v 16GB (2x8GB) G.Skill DDR4 2933MHz CL16-16-16-35 1T 
Hard DriveHard DriveHard DriveOptical Drive
BPX 120GB NVMe SSD *boot* Intel 730 Series 240GB SSD Crucial BX100 1TB SSD Asus DVDRW 
CoolingOSMonitorKeyboard
Noctua NH-D15 Windows 10 Pro x64 Acer XG270HU 1440P 144Hz Freesync Cougar 600k Mechanical 
PowerCaseMouseMouse Pad
Seasonic x1050w Antec 1100 V2 Razer Deathadder Elite Steelseries QCK Heavy 
Audio
Plantronics Rig 500e 
CPUCPUMotherboardGraphics
Opteron 4226 6 core Valencia 2.7GHz Opteron 4226 6 core Valencia 2.7GHz Asus KCMA-D8 Nvidia GT 520 1GB DDR3 
RAMHard DriveOptical DriveOS
32GB (4GBx8) Kingston 1066 ECC DDR3 (4x) Hitachi 500GB 7200RPM HDD's out of an old NAS Lightscribe CD/DVDRW Xubuntu 16.04 
MonitorKeyboardPowerCase
Dell 17" 4:3 Trash Dell Membrane OCZ 750w Generic Mid Tower 
MouseMouse PadAudio
Lenovo Laser Tabletop None 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Mice
Overclock.net › Forums › Components › Mice › Bought G500s from Wal-Mart, G500 in box?!