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Need Help RMA instructions seem wacky, problematic 6970

post #1 of 7
Thread Starter 
Just finished a new build with existing parts. Went to install 6970 that I got back from XFX RMA, Ran into the problems listed below.
As stated in RMA for XFX

Finished new build, plugged card in. No picture at all. didnt display anything for bios.
Tried restarting, a few times no luck. Tried a diffrent card in same slot works fine, windows and everything works. took a break for a while checking e-mail, listening to music. Came back and tried card in a diffrent slot. Wow it works, wait when windows boots no audio. Shut pc down check everything out, audio and card mount, all ok and restart, back to no bios "blank screen". Allright intermittent to a dead display with no audio. Take card out, install my other card, it works fine, wait no audio. Searched for audio problem nothing worked, only speakers popping, on board sound card dead. Odered new mother board, to scared to install current GPU on it. Thought I would consult with a tech before installing on a new mother board. Current motherboard is working with 470 gpu with no sound except with a usb head phones, . The whole time gpu did not display any lights green, red. indicating good start up or a failure.

OK I, called XFX because waiting for e-mail response took way to long. Dropped 3 e-mails there was no response. Thought a call was warranted, Called they told me to just go ahead and drop the 6970 in new motherboard, the card woudnt work in mine cause its a pci 2.1. Im like wait isnt the 6970 made for the 2.1 pci.

I need someone to help I really dont want to get a new motherboard and install 6970 and it screw that motherboard up as well. Then have to play this stupid RMA process with 2 motherboards and 1 gpu. About to defect to nvidia.
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Roofless Buisness
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post #2 of 7
my advice defect to nvidia i always hade problems with ati radeon cards in my rigs since i changed to nvidea i have hade no problems
    
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post #3 of 7
Thread Starter 
Yea I liked the card when it worked, I guess its a sign when the only response you get is buy a nvidia.
Roofless Buisness
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1155 2500k ASUS P8Z68-V PRO  6970 gskill 8gb 
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ssd 120 pioneer / sony win7 64 bit Coolermaster 100w 
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Lian LI PC A70F-Blk. 
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Roofless Buisness
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1155 2500k ASUS P8Z68-V PRO  6970 gskill 8gb 
Hard DriveOptical DriveOSPower
ssd 120 pioneer / sony win7 64 bit Coolermaster 100w 
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Lian LI PC A70F-Blk. 
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post #4 of 7
Sounds like you have an issue with XFX. the company that makes your graphics cards.
but good luck with nvidia.
AK 1045
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AK 1045
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post #5 of 7
Thread Starter 
so is this no faith in AMD or in XFX. I liked the card when it worked. All I want is for it work without destroying motherboard.
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post #6 of 7
Quote:
Originally Posted by Petey View Post

so is this no faith in AMD or in XFX. I liked the card when it worked. All I want is for it work without destroying motherboard.
It's just general BS out there that AMD is not reliable :doh lachen.gif
XFX has lifetime warranty but their cards have a ****-ton of defects
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Ayase Eli
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Zotac SSD Premium 480GB OCZ Vector 180 480GB Hitachi 7K3000 3TB 7200rpm ID Cooling Frostflow 240L 
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Delta AFB1212SH x2 Dell U2713HM CM Storm MECH FSP Aurum PT 1200 
CaseMouseMouse PadAudio
Phanteks Enthoo Pro Logitech G102 Tesoro Aegis X3 Virtus.Pro AKG K7XX 
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post #7 of 7
You might want to try the HD 6970 again. if you don't get audio try reinstalling
Realtek HD Drivers (drivers could have gotten corrupted). Your motherboard
(Realtek ALC892) and the HDMI audio part of the Radeon use Realtek audio
drivers.

When you had no video (in PCIe slot 1?) was video card fan running at full speed ?

PCI Express version 2.1 is fully backwards compatible. Think XFX is full of it.

What model of the XFX Radeon HD 6970 do you have ?
On some non reference models manufacture went cheap on parts and went
for worst designs in areas like VRM to save money.


both AMD and nVidia GPUs are made by TSMC.
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ASUS VW266H Black 25.5" 2ms(GTG) 1920x1200 Corsair 750TX 750W  CM HAF932 Logitech G5 
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AK 1045
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Crucial Ballistix Tracer (D9GMH) PC2-6400 800MH... OCZ Agility 3 120GB RAID-0 Samsung Spinpoint F3 HD103SJ 200GB Scythe Mugen 2 with dual Scythe SFF21F Fans (Pu... 
MonitorPowerCaseMouse
ASUS VW266H Black 25.5" 2ms(GTG) 1920x1200 Corsair 750TX 750W  CM HAF932 Logitech G5 
AudioAudio
ASUS XONAR DG with Heaphone amp > Sennheiser HD... 2x100 watt Class D amp 2x100 watt > Miller & Kr... 
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