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[Gigabyte]GIGABYTE motherboards have lowest RMA rate - Page 6

post #51 of 140
Problem with this article is it does not consider store returns into its %. A 98%+ rating sounds good in theory
post #52 of 140
Also, as many of you know. Every manufacture will put out a bad board every one in a while. It's just the nature of the beast. Same goes with GPU's, RAM, PSU's etc etc.

I can say this tho, every board I've purchased through members here on OCN (regardless of manufacture / age) has worked 100% right out of the box, and the ones I still have still work to this day. Something to think about thumb.gif
Edited by *ka24e* - 5/22/13 at 7:38am
post #53 of 140
Gotta say I've owned 3 Gigabyte boards and all still running to this day. So I can agree with the op's post lol.
    
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post #54 of 140
Quote:
Originally Posted by Papas View Post

Problem with this article is it does not consider store returns into its %. A 98%+ rating sounds good in theory

Actually it does.

The source article comes from Hardware.fr, one of the largest tech forums on the web, who pulled their data from a large French e-tailer associated with the forum:
Quote:
Originally Posted by Source Article 
{data} comes from a large French e-retailer, in which we have direct access to the databases. So we were able to directly extract the statistics we needed. How is it declared as defective from this dealer? There are two cases. Let the technician believes that the exchange of information with the customer (type of failure, cross tests) is enough to declare the product as down or there is a doubt and the part will be tested by the merchant to validate or not the called down.

Impressive stats though, <5% failure rate is pretty good.

Edit: Holy..... I looked at the SSD failure rate too, Samsung is 0.05%. That's right, not 0.5, 0.05%. They even comment that they did not make a mistake in the numbers. That is insanely good.
Edited by GingerJohn - 5/22/13 at 8:34am
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post #55 of 140
Three of my friends run their own computer repair shops and they said the lowest RMA brand for them has been Gigabyte followed by Asus so this seems legit.
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post #56 of 140
Love my current Z77XUP5-TH, it's an outstanding board. I was looking at the ASUS boards but settled on the Gigabyte board because I appreciated all the USB options on top of its other features. Haven't looked back.

My older system (now donated to a brother) has a Z68X-UD4 and is still going strong. Even after I pulled a super nooby move and snapped off the second PCI slot (don't ask) it hasn't encountered any problems at all.

So far I've been extremely impressed with gigabyte's stuff.
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post #57 of 140
Biostar isn't on this list, it probably would be at 15%, I had three of their boards, all died within days of me getting them.

Asus drivers are really nice, software fan control is a big plus.
post #58 of 140
I've had two ASUS boards, and they both have had some sort of problem and required an RMA. I RMA'd only one of them and the RMA process was a lot better than some of the ASUS horror stories I've heard. That being said, I'm heavily considering going with Gigabyte for my next build based on performance, price, aesthetics, and articles like OP's. wink.gif
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post #59 of 140
All I can say is that all motherboards are pretty reliable. I have 2 Asus and 1 Asrock, all of them survived painting. The 775 Asus died after I dragged a powered 12V wire from the Psu across a pata/parallel port.
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post #60 of 140
Quote:
Originally Posted by kzinti1 View Post

When are the rabid EVGA fanboyz gonna chime in?
I guess not enough of those boards sold to even score.

Ummm... I don't think that EVGA has all that much of a market presence in France, which is where the data set originated from.

Note that they didn't list EVGA's GPUs in their statistics either...
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