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How to get a response from Zowie

post #1 of 3
Thread Starter 
Anybody here gotten a response from Zowie lately?

Over the past 2 weeks I submitted 2 tickets to Zowie, one for the Zowie AM that had problems and one for the EC2 evo that had problems.

I have received no response from Zowie, do you think they are aware they are putting out shoddy product?

I also noticed other people are complaining on Twitter which prompted this response:

ZOWIE GEAR ‏@ZOWIEGEAR 13 May

@followentfy (and everyone) we are experiencing problems with our ticket system. If you do not get a reply in the upcoming days (...)





Now.... Im pretty sure nothing is actually wrong with their ticket system. Im thinking they are just getting a huge number of complaints, and arent sure what to do at this point, hence the halt in communication with their customers.

What do you guys think is going on here?
post #2 of 3
Quote:
Originally Posted by futurefields View Post

Anybody here gotten a response from Zowie lately?

Over the past 2 weeks I submitted 2 tickets to Zowie, one for the Zowie AM that had problems and one for the EC2 evo that had problems.

I have received no response from Zowie, do you think they are aware they are putting out shoddy product?

I also noticed other people are complaining on Twitter which prompted this response:

ZOWIE GEAR ‏@ZOWIEGEAR 13 May

@followentfy (and everyone) we are experiencing problems with our ticket system. If you do not get a reply in the upcoming days (...)





Now.... Im pretty sure nothing is actually wrong with their ticket system. Im thinking they are just getting a huge number of complaints, and arent sure what to do at this point, hence the halt in communication with their customers.

What do you guys think is going on here?

contact them via facebook,in pm they will help you for sure.
post #3 of 3
I contacted them just last week and received a response in a couple days.
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