My computer keeps restarting itself without leaving an error. I read that updating firmware may solve this issue so I thought I'd give it a shot. I'm trying to update the firmware via USB. I've read the "how to" over and over and over and I'm not doing anything wrong, to my knowledge. After putting the .iso, which is a .zip file, onto the USB stick and restarting, it flashes a Windows 98 logo and then goes to a command line "C:\Windows\" or something of that nature. It's supposedly should start updating the firmware automatically and instead it hangs at that command line. Can anyone give me any insight?
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5/25/13 at 4:40pm