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Xonar DX problem

post #1 of 14
Thread Starter 
Hey everyone, just got a question to ask you about the Xonar DX:
Every now and then I've encountered two problems with my PC (sound related) - both leading back to the DX.
I'm running the DX on Unified Drivers, simply because Asus' drivers suck, more than their company does.

So here's the issues:
-From time to time, only my LEFT channel on my Z-5500 plays, this occurs randomly, and no real pattern. I unplug/and re-plugged its 3.5mm jack, and that doesn't help. I also try plugging my earphones/headphones into the jack of the PC - and the same issue is there.
-In the past, I was greeted by a HUGE amount of white noise. By that I mean, no sound would play but white noise would play instead of actual music/sounds.

To fix both the problems above, I simply restart my PC - but it is starting to piss me off.
Any of you experienced any of these problems?
Do you guys think I should return the DX for an RMA?

Cheers
post #2 of 14
If you can not find someone else who is having that same exact problem then I would RMA it. Do not tell ASUS you are using the unified drivers. If the new one has the same problem then it may be the drivers.

I would also recommend that you put the card in a different slot first. I highly doubt this will resolve the issue but good troubleshooting is a must. Also disconnect the front panel connector to rule out a defect in the 3.5mm jack on the front panel.

You can put the card into any PCIe slot including the 16x slots.
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post #3 of 14
Thread Starter 
Quote:
Originally Posted by givmedew View Post

If you can not find someone else who is having that same exact problem then I would RMA it. Do not tell ASUS you are using the unified drivers. If the new one has the same problem then it may be the drivers.

I would also recommend that you put the card in a different slot first. I highly doubt this will resolve the issue but good troubleshooting is a must. Also disconnect the front panel connector to rule out a defect in the 3.5mm jack on the front panel.

You can put the card into any PCIe slot including the 16x slots.

Cheers for the advice, but the front panel connection is already out.
As for the Uni drivers - yes it could well be that, who knows. Although that wouldn't explain the weird static noise that I used to get.
post #4 of 14
I agree with you on the static... and you are saying you already disconnected the front panel connector?

You could try the ASUS drivers and that would answer the question on the driver really quick.
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post #5 of 14
Thread Starter 
Quote:
Originally Posted by givmedew View Post

I agree with you on the static... and you are saying you already disconnected the front panel connector?

You could try the ASUS drivers and that would answer the question on the driver really quick.

Thing is this happens every now and then, not constantly.
The drivers never worked for my Win7. The software had problems displaying its console
post #6 of 14
As a temp solution, go to device manager, right click and disable the sound card, then enable it. That will likely do the same thing as a reboot.
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post #7 of 14
Maybe the floppy power connector is loose, or the connection itself is loose? From memory that used to give me static on both my DX and D2X.

That said, my D2X worked fine in Win 7 with the Asus drivers, so it does sound like something strange is going on with it...
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post #8 of 14
Hey I own a DX as well.

Sometimes the left channel only issue does come up, but it only occurs when using the FP switch app add on for the UNiXonar drivers. When this happens, simply switch to and from either FP or back panel resolves the issue. Definitely simpler than rebooting.

Also, only happening a few times, I'd get static noise. The workaround I mentioned above also resolves this.

Finally, I'll add that I have zero issues unless I'm switching between FP/Back Panel.

Hope that helps a bit!
post #9 of 14
Thread Starter 
Quote:
Originally Posted by Crazy9000 View Post

As a temp solution, go to device manager, right click and disable the sound card, then enable it. That will likely do the same thing as a reboot.

Good point!

Quote:
Originally Posted by Justinator View Post

Maybe the floppy power connector is loose, or the connection itself is loose? From memory that used to give me static on both my DX and D2X.

That said, my D2X worked fine in Win 7 with the Asus drivers, so it does sound like something strange is going on with it...

That's the thing I've checked, and my PC isn't moving around either, so I don't know why it would change. Good point nevertheless.

Quote:
Originally Posted by TMan459 View Post

Hey I own a DX as well.

Sometimes the left channel only issue does come up, but it only occurs when using the FP switch app add on for the UNiXonar drivers. When this happens, simply switch to and from either FP or back panel resolves the issue. Definitely simpler than rebooting.

Also, only happening a few times, I'd get static noise. The workaround I mentioned above also resolves this.

Finally, I'll add that I have zero issues unless I'm switching between FP/Back Panel.

Hope that helps a bit!

Thanks for the insight!
However I don't have a FP connection even on the DX - simply because I don't use it.
I've also got the C-panel, thus don';t even have the option for a FP (correct me if I'm wrong)
So this seems driver related?

Which driver version are you on?

Btw - I donated to the uni driver creator - he is a legend

+rep to you all!
post #10 of 14
Quote:
Originally Posted by Totally Dubbed View Post

Good point!
That's the thing I've checked, and my PC isn't moving around either, so I don't know why it would change. Good point nevertheless.
Thanks for the insight!
However I don't have a FP connection even on the DX - simply because I don't use it.
I've also got the C-panel, thus don';t even have the option for a FP (correct me if I'm wrong)
So this seems driver related?

Which driver version are you on?

Btw - I donated to the uni driver creator - he is a legend

+rep to you all!

Even if you don't have any type of FP connection, what I suggested earlier will get your out of the left channel only/white noise funk.

I'm using the latest 1.71 UNiXonar drivers, with the C-Media Panel (non-GX). BTW you're right, the C-Media Panel doesn't have an option for switching to the FP, that's what the addons are for.

If you go here: http://maxedtech.com/asus-xonar-unified-drivers/, you're going to want the standalone pack. In this pack contains Front Panel Switch v3.2. This is what I use to switch between front and back panels, and also to workaround the glitches we're describing. Like I said, even if you don't use the FP, when you get the glitches, just use the "Off" version of Front Panel Switch v3.2. You'll hear your actual sound card click a couple (maybe few) times. Hearing this will tell you it worked. This should take care of your issues without having to reboot (you've probably noticed too that when you're computer is booting, your DX will make the same clicking sound as Front Panel Switch v3.2 will).

Finally, yes I would say this is driver related, as you are not the only one having this issue (I get it sometimes!). It's just easier to workaround with the suggestion in the previous paragraph, rather than rebooting.

Hope this helps you out!
Edited by TMan459 - 5/28/13 at 5:44pm
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