Owned 2 new Ouroboros in February - April 2013 then replaced with Mamba.
Software: Impossibility to switch between wireless and wired mode (or vice versa) without logging off.
Hardware: Lazy scroll wheel. Actually scroll was some kind of unresponsive, like scrolling three times to get what you normally get by scrolling two times. Definitely different scrolling behavior upwards and downwards in all common browsers.
Hardware: Sharp plastic edges on the adjustable top plate, which makes you feel uncomfortable after several hours of playing. RAT mouses have these margins rounded (chamfered)!
Hardware: Battery is week, I had to replace the no-name battery supplied with my first Ouroboros after 10 days. It just stopped reloading without any reason.
Software: Synapse it's a piece of crappy programming anyway but when it comes to Synapse 2.0 it becomes even worse. You will experience sudden changes in the settings (usually DPI settings) during the game, different X and Y DPI settings even if you never made that choice and don't dare to use that "precision aiming" side button if you want to stay in the game.
Support: Nonexistent. After getting several useless answers, sometimes regarding other pieces of hardware (Naga
) you will finally reach the ultimate solution: REINSTALL. Of course this will not solve your problems unless you really go for the ultimate solution which is: REPLACE.