EVGA Support Email 401371Joshua Hawk, thank you for contacting the EVGA Customer Service Team. My name is Jaeson Wilda and I will answer your question today.
Originally Posted by EVGA-JacobF
100% on main PCB.
Anyways it was a misprint that is fixed on newer boxes. The Platinum however (P2) does in fact have 100% Japanese across the board.
If you wish to reply or continue the ticket, you can submit a follow-up question.Your Question:
My card was charged $1 last night so I'm assuming that it's on file. Please correct me if I'm wrong.
I noticed the P2 has hit shelves during all of this mess - would it be at all possible for me to get an upgrade from the G2 to the P2 and pay the difference? I would have bought the P2 if it was available on Newegg when I purchased my G2.
Thanks for any assistance!
Also, in case anyone is interested, here is my G2 shorting out:
Correct, We've got your card and you're all set. Your replacement should ship out on Monday or Tuesday at the latest.The only change from the G2 to the P2 is the platinum rating, which raises the power efficiency by 2%.
Unfortunately, we cannot upgrade you during the RMA process to the P2 model.
If you have any other questions, let us know.
I had a feeling that was not
the only difference between the two units and I was told otherwise either out of lack of knowledge about the product or just to shush me.. I'm actually kind of pissed now that I went through EVGA instead of returning the faulty unit to Newegg and getting the P2 through them. I'm going to contact EVGA again before I send back the faulty G2.Edited by HairyGamer - 8/26/13 at 6:06pm