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post #81 of 1149
For those who enjoy tech gore, here is my G2 having a meltdown on my old AsRock MOBO.



I'll keep you posted on how EVGA handles this.


EDIT:


Okay EVGA just freaks me out... It took them only 80 minutes to respond thumb.gif

Quote:
Your Question:


Got my G2 in the mail today. I purchased it from Newegg yesterday afternoon which was 8/15.

Hooked it up to my PC for quick test run before wire management.

Hit the power button, immediately heard a very loud pop and saw arcing inside the PSU.

Unhooked it from my PC immediately. A 15 AMP time-delay fuse blew in my home as a result.

I then hooked it up to an old MOBO and a newer outlet with a circuit breaker on it. It is a 30 amp breaker. This time I heard a much louder pop (it actually hurt my ears for quite a while afterwards) and I saw a brighter arc. That also tripped the 30 amp breaker instantly.

I'm not comfortable doing any further testing on this PSU.

Should I return it to Newegg (which will cost me shipping and possibly a restocking fee) or would it be possible for you offer me a better solution to avoid that hassle?


Your Answer:

Hello Joshua,

Very sorry to hear that. Being that you just received this unit, I would like to assist you with a complimentary Advanced RMA with 2nd day air shipping. You would be sent a new unit which will be tested thoroughly before shipping. We would just need you to upload a copy of the Newegg invoice to get this approved and provide a credit card for a temporary $1.27 verification charge. You will not be charged anything as long as you return the defective unit within 14 days of receiving the replacement. Can you please just verify your shipping address is correct in your EVGA profile and we can start the EAR for you.

Regards,
EVGA

thumb.gif
Edited by HairyGamer - 8/16/13 at 10:08pm
post #82 of 1149
@Shilka

Here are the pictures you wanted me to post on here... Unfortunately I forgot to remove the plastic from the EVGA logo on the fan grille redface.gif

Warning: Spoiler! (Click to show)




post #83 of 1149
Quote:
Originally Posted by HairyGamer View Post

For those who enjoy tech gore, here is my G2 having a meltdown on my old AsRock MOBO.



I'll keep you posted on how EVGA handles this.


EDIT:


Okay EVGA just freaks me out... It took them only 80 minutes to respond thumb.gif
thumb.gif

haha your wife/gf/sister/mom/whoevers reaction is priceless OH SHI* ...alrighty then!

And yeah, evga customer service strikes again, #1 for a reason! hope your new one is as good as my 3 have been to me!
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post #84 of 1149
Thread Starter 
Quote:
Originally Posted by HairyGamer View Post

For those who enjoy tech gore, here is my G2 having a meltdown on my old AsRock MOBO.



I'll keep you posted on how EVGA handles this.


EDIT:


Okay EVGA just freaks me out... It took them only 80 minutes to respond thumb.gif
thumb.gif

This is a major flaw have not seen that in a while

It probably a one off .... happens to everyone
Edited by shilka - 8/17/13 at 10:45am
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post #85 of 1149
hmm if one of my 1000 g2s ever break like his, im gonna take it to work and try to get it to arc off with some welding rods attached, see if i can get any results lol. 6010 arc on some mild steel inc.
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post #86 of 1149
Quote:
Originally Posted by HairyGamer View Post

For those who enjoy tech gore, here is my G2 having a meltdown on my old AsRock MOBO.

Given the location of the arc, that's a dead short across the AC mains right there. Most likely one of the wires running from the receptacle PCB to the mainboard didn't get soldered in properly. Other things could do it, but that's the most likely in my mind.

This would be a relatively rare issue, since these are usually factory tested before shipping. The solder joint probably held on long enough to pass the test at the factory, then let go on the first big bump between there and your house.

Anything attached to it at the time should be fine.
Edited by Oklahoma Wolf - 8/17/13 at 10:41am
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post #87 of 1149
Quote:
Originally Posted by Oklahoma Wolf View Post

Given the location of the arc, that's a dead short across the AC mains right there. Most likely one of the wires running from the receptacle PCB to the mainboard didn't get soldered in properly. Other things could do it, but that's the most likely in my mind.

This would be a relatively rare issue, since these are usually factory tested before shipping. The solder joint probably held on long enough to pass the test at the factory, then let go on the first big bump between there and your house.

Anything attached to it at the time should be fine.

The PC seems okay - I'm not positive though as a previously stable OC became unstable after the incident - I just bought a new Thermaltake SMART 850W from BestBuy to hold me over while I wait for the G2 from EVGA later this week. I'm going to see how the computer reacts with this unit but I am a bit concerned.

I looked into the back of the PSU and it seems as though the wires to the AC mains are soldered securely and the ground is properly attached. I couldn't find anything visibly wrong with the G2 but I can't see into it very well to confirm. The first time I turned it on, it sounded like it blew a cap. The second time was just for show, when I had the camera out, and I think the arc was much bigger but the sound was lesser because whatever it was had already blown up.
post #88 of 1149
have to say that I am really liking the 650g I picked up, quite the deal @ $55 a few weeks ago.
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post #89 of 1149
Thread Starter 
Quote:
Originally Posted by s13shaka View Post

have to say that I am really liking the 650g I picked up, quite the deal @ $55 a few weeks ago.

Even at that price its still a mediocre FSP Aurum group regulated PSU

Note the group regulated here

its not bad its just group regulated which is something i am not very fond of
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post #90 of 1149
Quote:
Originally Posted by shilka View Post

its not bad its just group regulated which is something i am not very fond of

moot point. Its a 650w unit not 1300w.

you gotta remember price point, nothing else is touching gold efficiency and being fully modular at that price. Let alone a 5-10 year warranty on top....
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