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Sapphire 7790 OC crashing system in the midst of gameplay.

post #1 of 5
Thread Starter 
When ever I play a game for a certain amount of time the game freezes, makes an annoying buzzing sound, and finally crashes the entire system forcing it to reboot. I've tried searching around for a solution, but I haven't found one yet. I even RMA'd it to NewEgg, but the replacement has the same problem. This has never happened until this card, my PSU works nicely with my previous cards and so has the rest of my system. When I was installing the card, I had difficulty putting it into the PCI-E Bus. The Bus of the card was a bit too far from fully connecting, and there wasn't much space for the card to move forward with. I eventually moved the mobo around so it could fit, but another problem presented itself. The I/O shield wasn't aligned with the screws on the case, so I had to apply force just so it would be able to have the thumb screw be screwed in. Is the problem the card or the mobo? Should I just refund the card and wait?
Raider
(18 items)
 
  
CPUMotherboardGraphicsRAM
AMD Phenom II X4 960T Zosma ASUS M4A785-M Sapphire 7790 Corsair XMS DDR2  
Hard DriveHard DriveCoolingOS
Hitachi  Kingston HyperX Arctic Cooling Freezer 7 Pro Rev2 Windows 7 Ultimate 64-bit 
MonitorKeyboardPowerCase
BenQ RL2450HT Saitek Eclipse III XFX Core Pro 550w Bitfenix Raider 
MouseMouse PadAudioAudio
Logitech G500 Roccat Alumic Logitech Z523 V-Moda Crossfade LP1 
OtherOther
Roccat Apuri Logitech Extreme 3D Pro 
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Raider
(18 items)
 
  
CPUMotherboardGraphicsRAM
AMD Phenom II X4 960T Zosma ASUS M4A785-M Sapphire 7790 Corsair XMS DDR2  
Hard DriveHard DriveCoolingOS
Hitachi  Kingston HyperX Arctic Cooling Freezer 7 Pro Rev2 Windows 7 Ultimate 64-bit 
MonitorKeyboardPowerCase
BenQ RL2450HT Saitek Eclipse III XFX Core Pro 550w Bitfenix Raider 
MouseMouse PadAudioAudio
Logitech G500 Roccat Alumic Logitech Z523 V-Moda Crossfade LP1 
OtherOther
Roccat Apuri Logitech Extreme 3D Pro 
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post #2 of 5
What is the PSU you're using, AMD drivers & which game(s) ?
Do you get a BSOD when it crashes? what is the BSOD code you get ?
you can find out by running an app like 'BlueScreenViewer' .


Here's how to put your rig in your sig:
http://www.overclock.net/t/1258253/how-to-put-your-rig-in-your-sig
TheSadFlute
(16 items)
 
DyingHeart
(17 items)
 
 
CPUMotherboardGraphicsRAM
i7-6700K TUF Sabertooth MSI 1080 Ti 16GB 2400MHz C15 
Hard DriveHard DriveHard DriveCooling
Corsair 480GB LE 3TB WD Green Sammy 500GB 850 EVO H100i 
OSMonitorKeyboardPower
Windows 7 Pro  BenQ XR3501 Logitech G710+ EVGA G2 750W 
CaseMouseAudioAudio
Cooler Master Stryker Logitech G602 Asus Strix Nakamichi 5.1 
CPUMotherboardGraphicsRAM
Phenom II X4 965BE  Sapphire 790X Zotac GTX650  4GB Corsair 1066 DDR2 (1GBx4) 
Hard DriveHard DriveCoolingCooling
G.Skill Phoenix Pro 120GB WD 2TB Green Stock 3x120mm UQ fans 
OSMonitorKeyboardPower
W7 Pro SP1 x64 LG 21' 1680x1050 Genius  Corsair CX600 
CaseMouseMouse PadAudio
Gigabyte  E-Blue Mazer XFX WarPad On-board 
Audio
Logitech G35 
  hide details  
Reply
TheSadFlute
(16 items)
 
DyingHeart
(17 items)
 
 
CPUMotherboardGraphicsRAM
i7-6700K TUF Sabertooth MSI 1080 Ti 16GB 2400MHz C15 
Hard DriveHard DriveHard DriveCooling
Corsair 480GB LE 3TB WD Green Sammy 500GB 850 EVO H100i 
OSMonitorKeyboardPower
Windows 7 Pro  BenQ XR3501 Logitech G710+ EVGA G2 750W 
CaseMouseAudioAudio
Cooler Master Stryker Logitech G602 Asus Strix Nakamichi 5.1 
CPUMotherboardGraphicsRAM
Phenom II X4 965BE  Sapphire 790X Zotac GTX650  4GB Corsair 1066 DDR2 (1GBx4) 
Hard DriveHard DriveCoolingCooling
G.Skill Phoenix Pro 120GB WD 2TB Green Stock 3x120mm UQ fans 
OSMonitorKeyboardPower
W7 Pro SP1 x64 LG 21' 1680x1050 Genius  Corsair CX600 
CaseMouseMouse PadAudio
Gigabyte  E-Blue Mazer XFX WarPad On-board 
Audio
Logitech G35 
  hide details  
Reply
post #3 of 5
Thread Starter 
I have a XFX Core Pro 550w and there are no BSODs thus far.
Raider
(18 items)
 
  
CPUMotherboardGraphicsRAM
AMD Phenom II X4 960T Zosma ASUS M4A785-M Sapphire 7790 Corsair XMS DDR2  
Hard DriveHard DriveCoolingOS
Hitachi  Kingston HyperX Arctic Cooling Freezer 7 Pro Rev2 Windows 7 Ultimate 64-bit 
MonitorKeyboardPowerCase
BenQ RL2450HT Saitek Eclipse III XFX Core Pro 550w Bitfenix Raider 
MouseMouse PadAudioAudio
Logitech G500 Roccat Alumic Logitech Z523 V-Moda Crossfade LP1 
OtherOther
Roccat Apuri Logitech Extreme 3D Pro 
  hide details  
Reply
Raider
(18 items)
 
  
CPUMotherboardGraphicsRAM
AMD Phenom II X4 960T Zosma ASUS M4A785-M Sapphire 7790 Corsair XMS DDR2  
Hard DriveHard DriveCoolingOS
Hitachi  Kingston HyperX Arctic Cooling Freezer 7 Pro Rev2 Windows 7 Ultimate 64-bit 
MonitorKeyboardPowerCase
BenQ RL2450HT Saitek Eclipse III XFX Core Pro 550w Bitfenix Raider 
MouseMouse PadAudioAudio
Logitech G500 Roccat Alumic Logitech Z523 V-Moda Crossfade LP1 
OtherOther
Roccat Apuri Logitech Extreme 3D Pro 
  hide details  
Reply
post #4 of 5
Try to uninstall the drivers using the Official AMD Tool and reinstall the latest drivers & test.
TheSadFlute
(16 items)
 
DyingHeart
(17 items)
 
 
CPUMotherboardGraphicsRAM
i7-6700K TUF Sabertooth MSI 1080 Ti 16GB 2400MHz C15 
Hard DriveHard DriveHard DriveCooling
Corsair 480GB LE 3TB WD Green Sammy 500GB 850 EVO H100i 
OSMonitorKeyboardPower
Windows 7 Pro  BenQ XR3501 Logitech G710+ EVGA G2 750W 
CaseMouseAudioAudio
Cooler Master Stryker Logitech G602 Asus Strix Nakamichi 5.1 
CPUMotherboardGraphicsRAM
Phenom II X4 965BE  Sapphire 790X Zotac GTX650  4GB Corsair 1066 DDR2 (1GBx4) 
Hard DriveHard DriveCoolingCooling
G.Skill Phoenix Pro 120GB WD 2TB Green Stock 3x120mm UQ fans 
OSMonitorKeyboardPower
W7 Pro SP1 x64 LG 21' 1680x1050 Genius  Corsair CX600 
CaseMouseMouse PadAudio
Gigabyte  E-Blue Mazer XFX WarPad On-board 
Audio
Logitech G35 
  hide details  
Reply
TheSadFlute
(16 items)
 
DyingHeart
(17 items)
 
 
CPUMotherboardGraphicsRAM
i7-6700K TUF Sabertooth MSI 1080 Ti 16GB 2400MHz C15 
Hard DriveHard DriveHard DriveCooling
Corsair 480GB LE 3TB WD Green Sammy 500GB 850 EVO H100i 
OSMonitorKeyboardPower
Windows 7 Pro  BenQ XR3501 Logitech G710+ EVGA G2 750W 
CaseMouseAudioAudio
Cooler Master Stryker Logitech G602 Asus Strix Nakamichi 5.1 
CPUMotherboardGraphicsRAM
Phenom II X4 965BE  Sapphire 790X Zotac GTX650  4GB Corsair 1066 DDR2 (1GBx4) 
Hard DriveHard DriveCoolingCooling
G.Skill Phoenix Pro 120GB WD 2TB Green Stock 3x120mm UQ fans 
OSMonitorKeyboardPower
W7 Pro SP1 x64 LG 21' 1680x1050 Genius  Corsair CX600 
CaseMouseMouse PadAudio
Gigabyte  E-Blue Mazer XFX WarPad On-board 
Audio
Logitech G35 
  hide details  
Reply
post #5 of 5
Thread Starter 
I updated the BIOS last night and everything seems to be working! Thanks for your help, eXXon. Really appreciate it
Raider
(18 items)
 
  
CPUMotherboardGraphicsRAM
AMD Phenom II X4 960T Zosma ASUS M4A785-M Sapphire 7790 Corsair XMS DDR2  
Hard DriveHard DriveCoolingOS
Hitachi  Kingston HyperX Arctic Cooling Freezer 7 Pro Rev2 Windows 7 Ultimate 64-bit 
MonitorKeyboardPowerCase
BenQ RL2450HT Saitek Eclipse III XFX Core Pro 550w Bitfenix Raider 
MouseMouse PadAudioAudio
Logitech G500 Roccat Alumic Logitech Z523 V-Moda Crossfade LP1 
OtherOther
Roccat Apuri Logitech Extreme 3D Pro 
  hide details  
Reply
Raider
(18 items)
 
  
CPUMotherboardGraphicsRAM
AMD Phenom II X4 960T Zosma ASUS M4A785-M Sapphire 7790 Corsair XMS DDR2  
Hard DriveHard DriveCoolingOS
Hitachi  Kingston HyperX Arctic Cooling Freezer 7 Pro Rev2 Windows 7 Ultimate 64-bit 
MonitorKeyboardPowerCase
BenQ RL2450HT Saitek Eclipse III XFX Core Pro 550w Bitfenix Raider 
MouseMouse PadAudioAudio
Logitech G500 Roccat Alumic Logitech Z523 V-Moda Crossfade LP1 
OtherOther
Roccat Apuri Logitech Extreme 3D Pro 
  hide details  
Reply
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