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Tried to reinstall win 7 on my moms laptop - it won't work, need help/suggestions

post #1 of 3
Thread Starter 
My moms laptop had a bunch of viruses on it so I thought we should reinstall the OS. I had a windows 7 premium disk that I used to install my OS on my gaming computer so I figured I would just get my moms license key and then plug that in after using my install disk.

I tried to do a clean install and ran into some problems fairly quickly. The first one was that when the installer process needed to restart, when my computer came to the splash screen it just froze up, the mouse wouldn't move or anything. So I hard rebooted it and when it came back on the installation process continued. This freeze up happened one more time and I hard rebooted again and the process finished. The desktop came up and I installed some drivers I downloaded from the lenovo website and when it came time to restart the splash screen froze up with the words shut down on it. Not sure how to prevent it from freezing up. Any ideas?
post #2 of 3
Run CHKDSK to rule out any bad sectors/failing hard drive.
After the check completes run another clean install.
If it freezes again, try giving it time, maybe it isn't a freeze.
TRON3000
(15 items)
 
 
ASUSness
(5 items)
 
CPUMotherboardGraphicsRAM
Q6600 G0 SLACR @ 3.0 GHz Gigabyte GA-EP31-DS3L MSI 7950 OC BE 3GB 2X2 GB 800 mhz Corsair 
Hard DriveOptical DriveOSOS
Seagate Barracuda 7200rpm 500GB LG super multi Windows 8.1 Pro 64 bit Windows 8 pro 64 bit 
OSMonitorPower
Ubuntu 12.10 Acer 19"W 4ms AL1916W Coolermaster 500W 
CPUGraphicsRAMHard Drive
Intel Core i5-5200U Intel HD Graphics 5500 4GB DDR3L 1600 MHz 128GB SSD 
OSMonitorAudio
Windows 10 64-bit 13.3 in Full HD infinity display Waves MaxxAudio 
CPUGraphicsRAMOS
Intel Core i3 3217U Intel(R) HD Graphics 4000 4.00GB DDR3 Windows 10 64-bit 
Monitor
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TRON3000
(15 items)
 
 
ASUSness
(5 items)
 
CPUMotherboardGraphicsRAM
Q6600 G0 SLACR @ 3.0 GHz Gigabyte GA-EP31-DS3L MSI 7950 OC BE 3GB 2X2 GB 800 mhz Corsair 
Hard DriveOptical DriveOSOS
Seagate Barracuda 7200rpm 500GB LG super multi Windows 8.1 Pro 64 bit Windows 8 pro 64 bit 
OSMonitorPower
Ubuntu 12.10 Acer 19"W 4ms AL1916W Coolermaster 500W 
CPUGraphicsRAMHard Drive
Intel Core i5-5200U Intel HD Graphics 5500 4GB DDR3L 1600 MHz 128GB SSD 
OSMonitorAudio
Windows 10 64-bit 13.3 in Full HD infinity display Waves MaxxAudio 
CPUGraphicsRAMOS
Intel Core i3 3217U Intel(R) HD Graphics 4000 4.00GB DDR3 Windows 10 64-bit 
Monitor
14" Multitouch 1366x768 
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post #3 of 3
Thread Starter 
Yea I ran the lenovo system hardware diagnostics and everything worked fine. I ended up installing the OS from a usb drive and that did the trick.
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