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Urgent Help, Radeonpro won't function?

post #1 of 70
Thread Starter 
Hello, I have just installed a fresh copy of windows and I've installed all drivers and windows updates. I just put radeonpro onto the system with my retail copy of tomb raider 2013. I created a profile for tomb raider but for some reason, the .exe launches then stops responding, however the game comes on despite this error.

Here is the problem, I noticed no fps overlay and my frame limit was not active! So, I tried using MSI's version of the frame capping and I have the exact same issue.

I am using latest steam copy of tomb raider and steam overlay is disabled. I have latest version of radeonpro and msi AB installed. Both have failed to detect the game. I am using sweetfx, but I removed it to see if I still have this issue, which I do.

Please help, I've not got any clue on how to get either software's to pick up that I'm playing this game.

CCC 13.5 Beta 2, 13.5 CAPS 1.

Thank you.
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post #2 of 70
oh BradleyW... what have you gonna ahead and done now.?
tongue.gif

does this happen with any other game or just TR.?
download the latest copy of Steam and install it, it will give you a repair / update option..

edit:
then we'll troubleshoot the cards and drivers.
post #3 of 70
Give this a try, go into the RivaTuner Statistics Server (That's the 2nd program that MSI Afterburner installs for the OSD) and add the Tomb Raider's executable, then use Application detect level to "Low", set the Stealth mode to "ON", and "Custom Direct3D support" to ON as well.

See if that helps.
    
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post #4 of 70
wouldn't recommend using other overlay programs ( rivertuner, origin, uplay, ect.) that use api detection.

The guru3d forums, under ati drivers, the creator has a thread in the stickies. Recommend you take a read, a lot of useful info there.
     
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post #5 of 70
Thread Starter 
Quote:
Originally Posted by malmental View Post

oh BradleyW... what have you gonna ahead and done now.?
tongue.gif

does this happen with any other game or just TR.?
download the latest copy of Steam and install it, it will give you a repair / update option..

edit:
then we'll troubleshoot the cards and drivers.

Steam suggests the game is fully up to date. And what I mean by retail version is that I purchased it as a physical copy from GAME in the UK, So I just call it retail even though it uses steam wink.gif

Here is a screenshot: Warning: Spoiler! (Click to show)

I only have this issue with TR and no other game.

Quote:
Originally Posted by kcuestag View Post

Give this a try, go into the RivaTuner Statistics Server (That's the 2nd program that MSI Afterburner installs for the OSD) and add the Tomb Raider's executable, then use Application detect level to "Low", set the Stealth mode to "ON", and "Custom Direct3D support" to ON as well.

See if that helps.

OK, I will try this, but I'd prefer to use radeonpro because the frame limit software works slightly better.

Edit: I have all options except Custom Direct3D support.

Quote:
Originally Posted by jomama22 View Post

wouldn't recommend using other overlay programs ( rivertuner, origin, uplay, ect.) that use api detection.

The guru3d forums, under ati drivers, the creator has a thread in the stickies. Recommend you take a read, a lot of useful info there.

OK I will take a read of this. Cheers.

Thanks all.



Edit 2: Here is the error TR gives me when using radeonpro.
Code:
Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:     TombRaider.exe
  Application Version:  1.1.748.0
  Application Timestamp:        519379a7
  Fault Module Name:    TombRaider.exe
  Fault Module Version: 1.1.748.0
  Fault Module Timestamp:       519379a7
  Exception Code:       c0000005
  Exception Offset:     000d9c3a
  OS Version:   6.1.7601.2.1.0.256.28
  Locale ID:    2057
  Additional Information 1:     0a9e
  Additional Information 2:     0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:     0a9e
  Additional Information 4:     0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

Edited by BradleyW - 6/2/13 at 8:09am
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post #6 of 70
Thread Starter 
Bump. Any suggestions?
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post #7 of 70
Quote:
Originally Posted by BradleyW View Post

Bump. Any suggestions?

Try adding the Radeon PRO's executable into the Riva Tuner Statistics Server and add the settings I told you like Stealth Mode and Custom Direct3D Support, see if that helps.
    
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post #8 of 70
nVidia, GTX... tongue.gif

seriously
try removing Radeon Pro and see if the games runs fine as-is.
post #9 of 70
Thread Starter 
Quote:
Originally Posted by kcuestag View Post

Try adding the Radeon PRO's executable into the Riva Tuner Statistics Server and add the settings I told you like Stealth Mode and Custom Direct3D Support, see if that helps.

That stopped the game from crashing, but radeonpro still won't work. I confirmed with the creator that TR works with Radeonpro without issues. I've reformatted and installed bare minimum software this time round to prevent software conflict.
Quote:
Originally Posted by malmental View Post

nVidia, GTX... tongue.gif

seriously
try removing Radeon Pro and see if the games runs fine as-is.

I think you've missed the whole point of this thread wink.gif
I want radeonpro lol!
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post #10 of 70
Quote:
Originally Posted by BradleyW View Post

That stopped the game from crashing, but radeonpro still won't work. I confirmed with the creator that TR works with Radeonpro without issues. I've reformatted and installed bare minimum software this time round to prevent software conflict.
I think you've missed the whole point of this thread wink.gif
I want radeonpro lol!

I want you to try this: In radeon pro, go to settings>advanced>check off the "disable api monitoring for programs not listed in my profile list" then give it a try.

i used RP for the entire TR game without a problem after checking this off.

This should alleviate your problems.

If that fails, you can try to disable steam overlay as well.
     
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