Originally Posted by ZippyPinhead
OK...........love this company and its products, but 2 issues need to be taken care of(both are small).
A. Its great that you have the option for a few USB 3.0 headers on the front function panel, but where is the MIC/Headphone jacks? REALLY CASE LABS?!?!??!?!?!? $300 dollar case and you guys don't provide one of the essentials still.
B. Filter fans? You need an elegant solution for all the fan openings. And not something magnetic that sticks to the outside and looks rather terrible in many ways. Something that integrates well, and doenst look like a half @ss'd add on......not on a $300 plus product.
GET YOUR ACT TOGETHER ASAP!
PS: What you got going for black Friday and cyber Monday specials?
Thanks for loving us
A. We do not manufacture the USB assemblies, if we did, then things would be different. We have to work with what we have available to us. If we put the Merlin/MAGNUM USB devices in the Mercury cases, there would one extra USB cable with no place to plug it in. From a cable management perspective, this doesn't work. It also won't make much sense to have USB ports in a case that can't be used. So for us, that particular USB device was out of the question. The only other USB device we found with only 1 USB cable is the one we currently are using. It is unfortunate that it doesn't have HD audio, but that was the only device available to us. So we are stuck between a rock and a hard place, but its not like we didn't think about it. One last thing... If anyone remembers we had similar complaints about not having USB 3.0, that was until a forum member gave us a heads up on the device we are now using. Soooo if anyone knows of a 2 port USB device with HD audio LET US KNOW!!!! We will take a look and see if we can integrate it into the case!
B. A filter solution has been ongoing. I think sometimes people forget we are not a multi million dollar corporation who can easily afford custom plastic molds for every....single....possible.... fan opening. The tooling cost for that would be insane
Other "similar" enthusiast case manufacturers have the same problem. All I can tell you is that a filter solution is towards the top of the list for us to develop.
So its not that we need to "get our act together", its that we do the best we can with what we have available.