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corsair h55 just fried my mobo

post #1 of 7
Thread Starter 
Turned my rig on it went to boot up then shut off after loud pop. Took door off water leaking from cpu block. What do I need to do to get them to fix my rid? Writing this from my kindle fire mad.gif
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The silent Dragon
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post #2 of 7
Quote:
Originally Posted by KnownDragon View Post

Turned my rig on it went to boot up then shut off after loud pop. Took door off water leaking from cpu block. What do I need to do to get them to fix my rid? Writing this from my kindle fire mad.gif

first i would un-plug the computer, get the h55 out of there and, dry the computer off. Once you have all that done let it sit for 24- 48 hours and hope that it still works. in the mean time call corsair and see what they can do for you.
post #3 of 7
Ouch that sucks man, sorry to heard.
Call corsair customer support. They will take care of it.. You will also need to your other devices, to see if anything else got damaged. Have a list ready for when u call.
Edited by cafu02 - 6/2/13 at 4:58pm
post #4 of 7
Take pictures. they may try to dispute what got damaged and whatnot.

I don't KNOW this, it just seems like a good idea.
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Triennial
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Free Laptop
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Old Rig
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post #5 of 7
Thread Starter 
First instinct was to pull the h55 power is cut at all levels. Going to wait for it to dry and will call corsair tomorrow. Going to dissect and inspect each component. Smoke break right now.
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The silent Dragon
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Minion
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Hard DriveHard DriveOptical DriveCooling
64 gb sandisk ssd. Toshiba 1tb 7200rpm Asus Dvd Burner Xspc Raystorm Block 
CoolingCoolingCoolingOS
120mm laser cooling Rad 120mm Laser cooling Rad XSPC D5 Vario Dual Bay Reservoir / Pump Combo Windows 7 64 Ultimate 
OSMonitorKeyboardPower
Windows 8 64 AOC 22 inch led Hd 1920x1080 Gigabyte keyboard ThermalTake smart series m850w 
CaseAudio
Nzxt H440 Logitech 5.1 
CPUMotherboardGraphicsRAM
I5 3570K Asrock Extreme 4 z77 R9 270x PNY Electronics  
RAMRAMRAMHard Drive
PNY Electronics  G. G. Kingston 124 ssd 
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post #6 of 7
Be prepared to pay out of the (Donkey)

They will direct you to send all the stuff to Hong Kong costing "you" a fortune.........

They should take care of it....but it will cost a bit, unless it's an advanced RMA...but with that you need to provide credit card details....

So in short this is how it works..
You have your RMA set to advanced, they send you the device before they receive yours and if you don't get it to them by a certain time frame they will charge your CC the full amount for the device.
This is also the same if they find there isn't anything wrong with said product..

But take pictures of your machine before taking it apart...aka around the CPU area, make sure that the pic is stamped with the correct time date....also take pictures off all suspected damaged products..

Also if RMA is given or Advanced RMA take a picture of the package next to that days newspaper with the date showing on the newspaper, this removes any chance of them claiming that you didn't send the package in the alloted time frame......other than that good luck........also see what their policy is in regards to leaks and damaged parts....
post #7 of 7
Sorry to hear that frown.gif
I just had the same thing happen to my H100 a few days ago, I submitted a ticket for RMA and am currently waiting for a reply.

I really hope everything works out ok for you.
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