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MacBook Booting to White Screen - Page 2

post #11 of 20
Quote:
Originally Posted by KyleMart06 View Post

GermanyChris, I respect your opinion and appreciate your input. I am a newb compared to you guys. I have been learning this stuff as I go over the last 3 years. biggrin.gif I actually was in sales at the same company for 3 years before that and then construction before that. Quite a change. thumb.gif

Anyway, the diagnostics in the ASD are coming with a 2D video controller test, the battery is not in so that is erroring and then 4 loopback issues for the ethernet. So, all things considered it is liveable.

Quote:
Originally Posted by GermanyChris View Post

Quote:
Originally Posted by KyleMart06 View Post

Well, I used the keys for that just as a shot in the dark. It seemed to have helped. I know that it does not have open firmware though. The computer seems to acting fine now for the most part. Still a bit weird on a couple of the reboots.

Man, I'll bow to you and Xeb's training but I've been pulling Apple's and Mac's apart for 20+ years now it surprises me not alt all that it's working..

I'm glad it's working and wish you guy's well..Xeb is the one of the funniest people I've read and you seem quite forthright.

Well then, it looks like I have some learning to do from you old timer. Yeah, I knew about the open firmware (or as Apple puts it "New World ROM") which is on all PowerPC machines... well except the older ones. God I hate the old machines (before USB). And Kyle knows his stuff too as well smile.gif

BTW, I have only been a tech for a little over a year, but I have been messing with computers since I was 13 and built my first computer when I was 17 (Now 23). On a given day, my store checks in between 5-10 macs.. so it is a lot of work for me and you gotta learn quick.. .really quick.

As a rule thumb with machines that had failed OS upgrades, check the drive to make sure it doesn't have a bad block or something. If it doesn't, do a PRAM reset on the machine, then archive and install the OS. It will pop back like new along with put things back where they belong. thumb.gif

For Snow Leopard, just click re-install OS and it will take care everything. Even fixes the boot record. Now, if the drive was an MBR... then you would have had to wipe it out to begin with.
 
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post #12 of 20
Quote:
Originally Posted by KyleMart06 View Post

GermanyChris, I respect your opinion and appreciate your input. I am a newb compared to you guys. I have been learning this stuff as I go over the last 3 years. biggrin.gif I actually was in sales at the same company for 3 years before that and then construction before that. Quite a change. thumb.gif

Anyway, the diagnostics in the ASD are coming with a 2D video controller test, the battery is not in so that is erroring and then 4 loopback issues for the ethernet. So, all things considered it is liveable.

Is the 2D error 72? If it is, ignore it. It is some weird thing on ASD.
 
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post #13 of 20
Thread Starter 
Yeah, I read a support article from Apple about being sure to wipe "failed" drives with an MBR partition and then back to "GPT" to refresh them. Then to run your tests again to see if the drive is still acting up with the testing. That is why I followed that line of thought. Doesn't seem to be an issue though with the drive.

Every time I use the key combo for the computer not booting and just going to the white screen then it gets into the OS. Really odd. Never seen anything like this before. I wish there was a way to refresh the EFI. That is the bugger in the whole deal. I would like to be able to do that to rule the EFI out and not say to the customer that you have a bad board. . . . but this looks like that is the way I have to lean. Shame really because the customer is not going to fix the computer if it is the board. I have spent too much diag time on this thing so will probably just have to make the call. frown.gif

EDIT: just got your other note Xeb. I think it is. I have seen that before too and just kind of overlook it. smile.gif Silly ASD. lol
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post #14 of 20
So the customer's machine is a board board? You sure it is not a hard drive cable?

By wipe a drive, you don't have to work about the doing the MBR thing. I have never had to do it and never had a problem. I just format the drive and then reinstall the os once I have the data. From there, it is off to rebuilding the damn thing.
 
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post #15 of 20
Thread Starter 
Well I really am not sure if it is a cable or not. I mean the operation of the OS seems fine and snappy. I am getting a weird issue that the Airport will sometimes work and sometimes not work. Other than that random issue and the white screen on boot it works fine. grrrr....
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post #16 of 20
This is what I would do in this situation:

Backup data and mail it to apple. >.>

Something like this, I would start with the wifi/bluethooth cable. That may be the cause or issue. If not, then IDK, Maybe a bad bluetooth card.
 
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post #17 of 20
Thread Starter 
Ok, I think this has sealed the deal for me on the MLB. I unplugged the HD and the Wifi cable from the MLB. Tried to boot with just that. It does not come right up. I have spent to much time and thus will call it a close. Thanks Xeb and anyone else watching the thread. I bow out now. smile.gif
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post #18 of 20
Yeah, logic board it is. :/ damn.
 
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post #19 of 20
Quote:
Originally Posted by KyleMart06 View Post

Yeah, I read a support article from Apple about being sure to wipe "failed" drives with an MBR partition and then back to "GPT" to refresh them. Then to run your tests again to see if the drive is still acting up with the testing. That is why I followed that line of thought. Doesn't seem to be an issue though with the drive.

Every time I use the key combo for the computer not booting and just going to the white screen then it gets into the OS. Really odd. Never seen anything like this before. I wish there was a way to refresh the EFI. That is the bugger in the whole deal. I would like to be able to do that to rule the EFI out and not say to the customer that you have a bad board. . . . but this looks like that is the way I have to lean. Shame really because the customer is not going to fix the computer if it is the board. I have spent too much diag time on this thing so will probably just have to make the call. frown.gif

EDIT: just got your other note Xeb. I think it is. I have seen that before too and just kind of overlook it. smile.gif Silly ASD. lol

The whole repartitioning thing is actually because they want you to repartition twice so "make sure you actually did it". This is straight from Apple's mouth from a conference I attended. They said if you do it once it's easy to "forget to actually do it". Honestly, I hate that tester because the most wrecked of drives pass all they time for me. I just use SMART Utility.
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post #20 of 20
Thread Starter 
Roger that. Apple craziness. tongue.gif

Oh, to wrap up the story. I called the customer and told him the diagnosis. All good. I had to leave early for the day. Customer comes in and says the power chord is not his!!! gunner.gif (that is how I was feeling). REALLY annoyed after spending all this time and then he is harping on some stupid stuff. Anyway, life of a tech right. thumb.gif
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