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I ordered the Asetek 545LC AIO water kit direct from Asetek via EBay. this is the only way to get this 92mm water kit (which is an ideal fit for my case).

I ordered it on May 23rd and paid $85 for the cooler (with no fans or mounting screws included) and they charged me a whopping $40 shipping from California to Toronto.

I sent 3 separate emails asking when it would be shipped and asking that since the shipping was about 3x what it costs to ship such a small package from California to Canada, if it were being air mailed or shipped expedited.

First off, I paid via credit card and not paypal which meant they got their payment immediately without any processing time. It took Asetek "5" days before they actually shipped my order despite being paid in full, up front.

Second, they did not respond to any of my email inquiries.

Third, I have shipped to OCN members in California and the shipping for standard, ground shipping should be about $12 with insurance (hopefully they insured it). Standard shipping from California to Toronto for small packages is about 5 days on average. Here it is, June 6th, 14 days after I ordered and paid for the part and still no cooler and no response from Asetek.

I find it annoying that they could not even include mounting screws (I am going to have to guess as to what to buy) or fans but at least they put this in the ad so I cannot directly fault this omission.

What burns me though is the time it took them to process the order. I get that if I had paid via paypal that they would likely wait until funds cleared, but via creditcard??? Then on top of that to charge me 3x the standard shipping rate and make no effort to respond to my inquiries. This cooler had better make banana daquiries while it is idling...
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Murder Box II
(18 items)
 
Home PC
(15 items)
 
 
CPUMotherboardGraphicsRAM
Intel 6800K Asus X99-A II Zotac 1080Ti AMP Extreme Edition G. Skill Trident Z - 32GB/ 3200Hz/CL14/Quad  
Hard DriveCoolingOSMonitor
Sandisk Extreme Pro 480GB Corsair H100i V2 - w/ML120 Pro Fans Windows 10 Home 64 Bit Acer Z35P 1440P G-Sync 
KeyboardPowerCaseMouse
Steelseries Merc  EVGA Supernova G2 1000W Corsair 450D Mionix Naos 8200 
Mouse PadAudioAudioOther
Inwin Batmat Aluminum Sound Blaster Z Logitech Z906 - 5.1 Maxnomic Commander S-III Gaming Chair 
CPUMotherboardGraphicsRAM
Intel G3440 Asus B85M-E/CSM EVGA GTX 950 Patriot Viper 3 - 2x8GB 1600hz 
Hard DriveOptical DriveCoolingOS
Samsung EVO 850 - 500GB + 4TB/3TB x 2/2TB WD Green LG CH12LS28 Bluray Scythe Big Shuriken 2 w/Corsair SP120 Fan Windows 10 64 Bit 
MonitorKeyboardPowerCase
Samsung 75" TV.... GooBang Doo MX3 Corsair CX430 V2 NMEDIAPC HTPC 6000B w/ Pro LCD Module 
Mouse
GooBang Doo MX3 
  hide details  
Reply