Overclock.net › Forums › Software, Programming and Coding › Networking & Security › Origin (BF3) account got compromised - need advice
New Posts  All Forums:Forum Nav:

Origin (BF3) account got compromised - need advice

post #1 of 3
Thread Starter 
Hey all,

I need some advice. I just bought BF3 about 2 weeks ago and started using my Origin account to play. The past few days, I noticed there were random sounds on my computer (the same sounds that the computer makes when it opens up folders; little "ping"ish noise), but figured it was just some weird program I downloaded.

I had also been getting emails from origin about "thanks for contacting support", but I've been EXTREMELY busy with some personal issues and figured it was just a software bug or something.

(In hindsight, I really missed a lot of ques...)

So I check my email this morning before work, and it says "Password changed!" - so I try to log on to verify and the password has been changed. My account has been compromised.

I'll call up Origin support when I get off work (Can't do that while at work); but, in the meantime, do you guys have any surefire way of checking to see if there are keyloggers on your computer? I've had AVG for a long time and run weekly scans, but it didn't detect anything. Is there better free software out there that will clean my PC?

Thanks in advance; I'll try not to click on random internet links in the future frown.gif
We Be Rollin
(13 items)
 
  
CPUMotherboardGraphicsRAM
Q9550 C1 ASUS P5QPL-AM ATI RADEON 4850 4GB G.SKILL DDR2 PC2-8500 1066 PK (5-5-5-15) 
Hard DriveOptical DriveOSMonitor
WD 640GB BLACK SONY 16X DVD ROM WINDOWS 7 PROFESSIONAL SAMSUNG SYNCMASTER 226BW 22" 
PowerCase
PC P&C SILENCER 610W COOLER MASTER CENTURION 532 
  hide details  
Reply
We Be Rollin
(13 items)
 
  
CPUMotherboardGraphicsRAM
Q9550 C1 ASUS P5QPL-AM ATI RADEON 4850 4GB G.SKILL DDR2 PC2-8500 1066 PK (5-5-5-15) 
Hard DriveOptical DriveOSMonitor
WD 640GB BLACK SONY 16X DVD ROM WINDOWS 7 PROFESSIONAL SAMSUNG SYNCMASTER 226BW 22" 
PowerCase
PC P&C SILENCER 610W COOLER MASTER CENTURION 532 
  hide details  
Reply
post #2 of 3
I would honestly say re-install windows, it sounds like your pc is compromised and not all virus and spyware is caught by av programs. once you reinstall, call origin and explain what happened. Also call your credit card company that is linked to the origin account and disqualify any charges from orign until you have your account back.
     
CPUMotherboardGraphicsRAM
AMD A-Series A8-5600K MSI FM2-A85XA-G65 Zotac GeForce GTX 570 (ZT-50206-10M) Corsair Value Select 8GB(2x4GB) 
Hard DriveOptical DriveCoolingOS
Western Digital WD-Blue Lite-ON iHAS124-04 AMD Stock Heatsink + Fan Windows 7 Professional SP1 64-Bit 
OSPowerCase
OpenSUSE 12.3 XFX Pro 550W Core Edition NZXT Phantom 410 Special Edition Gunmetal 
CPUGraphicsRAMHard Drive
AMD Turion M x64 ATI Radeon Xpress 200M 1GB Generic 80GB 
Optical DriveOS
Phillips DVD +RW Linux Mint 15 Mate x32 
  hide details  
Reply
     
CPUMotherboardGraphicsRAM
AMD A-Series A8-5600K MSI FM2-A85XA-G65 Zotac GeForce GTX 570 (ZT-50206-10M) Corsair Value Select 8GB(2x4GB) 
Hard DriveOptical DriveCoolingOS
Western Digital WD-Blue Lite-ON iHAS124-04 AMD Stock Heatsink + Fan Windows 7 Professional SP1 64-Bit 
OSPowerCase
OpenSUSE 12.3 XFX Pro 550W Core Edition NZXT Phantom 410 Special Edition Gunmetal 
CPUGraphicsRAMHard Drive
AMD Turion M x64 ATI Radeon Xpress 200M 1GB Generic 80GB 
Optical DriveOS
Phillips DVD +RW Linux Mint 15 Mate x32 
  hide details  
Reply
post #3 of 3
My account got hacked exactly like that a few months ago. It took about 20 minutes on the phone with origin to straighten it out. I changed the account email address to a secondary address and changed the password to something far more complex.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Networking & Security
Overclock.net › Forums › Software, Programming and Coding › Networking & Security › Origin (BF3) account got compromised - need advice