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Swiftech Apongee Drive II Destroys 1300$ in Hardware Swift tech Response " To Bad" - Page 3  

post #21 of 103
Quote:
Originally Posted by RX7-2nr View Post


It doesnt necessarily, but it may be the reason for their (and other WC part manufacturers) blanket statements.


I would argue it doesn't at all, but I'm not here to argue, moving on.

post #22 of 103
Just wondering if you did a leak test prior powering the thing?

I wouldn't expect a all-in-one solution to leak but you learned it the hard way that you shouldn't trust anything.

I hope you can get some sort of compensation. I also hope in the future you won't make the same mistake again to opt for cheap all-in one cooling solution - these things are unpredictable.

I won't buy from swiftech, they used to stand behind their products now all they care is the payment they receive, after that good luck with your product.
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post #23 of 103
Quote:
Originally Posted by anubis1127 View Post


I would argue it doesn't at all, but I'm not here to argue, moving on.
Discussion is not argument, unneeded negative connotation.
post #24 of 103
Thread Starter 
Quote:
Originally Posted by tsm106 View Post

What's that mean? The o-ring? You didn't take it apart to fondle it did you? How did you not figure out a leak before? If it was an o-ring leak at the block/pump, that thing would have been gushing all over.

I never took it a part warranty sticker is still there.

And it has had months of leak testing and i just noticed this today When i came home and my system was off and my board had no power...

Pics





Quote:
Originally Posted by Just a nickname View Post

Just wondering if you did a leak test prior powering the thing?

I wouldn't expect a all-in-one solution to leak but you learned it the hard way that you shouldn't trust anything.

I hope you can get some sort of compensation. I also hope in the future you won't make the same mistake again to opt for cheap all-in one cooling solution - these things are unpredictable.

I won't buy from swiftech, they used to stand behind their products now all they care is the payment they receive, after that good luck with your product.

Yes it was leak tested for like a week lol

Then ran for over a month.... Till today or last night when it seemed to fail.
Edited by Hokies83 - 6/7/13 at 2:37pm
    
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post #25 of 103
Bummer about the problem.


Most water cooling companies are tight asses. I've dealt with Swiftech for customer service and they have covered the product that I bought and that is all.


It's hard to tell from your photos what exactly happened. I don't see anything burnt.

It's hard to believe that your whole system was destroyed. Most mother boards and power supplies have some type of ground fault circuit interrupt protection built into it.

If this would have happened to me I would have taken everything apart and let each device dry out for a few days. Good chance the BIOs on the Mother board got screwed over and that would cause alot of problems. TEsting hardware in a different mother board is a good idea since the MOther board BIOS may be borked.

I think there is a good chance your hardware is fine but it needs to dry out and be flashed with BIOS again.
Edited by SonDa5 - 6/7/13 at 2:42pm
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post #26 of 103
Quote:
Originally Posted by RX7-2nr View Post

Quote:
Originally Posted by anubis1127 View Post


I would argue it doesn't at all, but I'm not here to argue, moving on.
Discussion is not argument, unneeded negative connotation.

The AD2 is a modular setup so whatever connection you were hoping to make with Corsair doesn't apply here. Watercooling is like going auto racing. It's an inherently dangerous hobby and the moment you step foot into it, you're on your own.


Hokies, damn son that leaked from under the block to plate. Did you notice water levels dropping in your res?
Edited by tsm106 - 6/7/13 at 2:39pm
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post #27 of 103
Thread Starter 
Quote:
Originally Posted by tsm106 View Post

The AD2 is a modular setup so whatever connection you were hoping to make with Corsair doesn't apply here. Watercooling is like going auto racing. It's an inherently dangerous hobby and the moment you step foot into it, you're on your own.


Hokies, damn son that leaked from under the block to plate. Did you notice water levels dropping in your res?

Never noticed i think it just started...

i leak tested this unit of the case on a table for 24 hrs before installing it...

then another week when i got the loop running... i was extra careful every step.. and still had this happen.
    
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post #28 of 103
Quote:
Originally Posted by tsm106 View Post

The AD2 is a modular setup so whatever connection you were hoping to make with Corsair doesn't apply here. Watercooling is like going auto racing. It's an inherently dangerous hobby and the moment you step foot into it, you're on your own.


Hokies, damn son that leaked from under the block to plate. Did you notice water levels dropping in your res?

Did you read everything or just my post? Someone asked "why do you think that they would cover it in the first place", thats why I mentioned corsair. Then I followed up by saying exactly what you just posted. Manufacturers do not typically cover custom loops because they cannot guarantee it was assembled correctly.
post #29 of 103
Quote:
Originally Posted by anubis1127 View Post

I don't see how that has anything to do with Swiftech and their CPU block/pump.

Exactly. Swiftech guarantees that the unit is functional and doesn't leak on their internal testing.

You are responsible for leak testing the loop, and making sure everything has been properly assembled.

It is clear that the Apogee Drive was the part that leaked, but as we said, it cannot be determined if the failure was caused by a defective unit or for user mistreatment (improper handling or installation, improper loop setup, etcetera).
Quote:
Originally Posted by SonDa5 View Post

It's hard to tell from your photos what exactly happened. I don't see anything burnt.

It's hard to believe that your whole system was destroyed. Most mother boards and power supplies have some type of ground fault circuit interrupt protection built into it.

This, too.

I've only had one component go to a leak. And more than a leak, it was an outright steam explosion. Around 200ml of water fell on my top 8800GT.

In the late days one of my homemade waterblock tops failed, and leaked over the HD6950. I cleaned it, let it dry, and she's currently here on my rig as if nothing had happened.

Same for the M2N-SLI Deluxe where the 8800GT was in...
Edited by Artikbot - 6/7/13 at 2:48pm
   
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post #30 of 103
Thread Starter 
Quote:
Originally Posted by Artikbot View Post

Exactly. Swiftech guarantees that the unit is functional and doesn't leak on their internal testing.

You are responsible for leak testing the loop, and making sure everything has been properly assembled.

It is clear that the Apogee Drive was the part that leaked, but as we said, it cannot be determined if the failure was caused by a defective unit or for user mistreatment (improper handling or installation, improper loop setup, etcetera).
This, too.

I've only had one component go to a leak. And more than a leak, it was an outright steam explosion. Around 200ml of water fell on my top 8800GT.

In the late days one of my homemade waterblock tops failed, and leaked over the HD6950. I cleaned it, let it dry, and she's currently here on my rig as if nothing had happened.

Same for the M2N-SLI Deluxe where the 8800GT was in...

There is no user error here.. it is a product failure...

This is a 3 month old unit that was bought new and installed once and Heavyly tested for leaks.

There is no way anything i did can cause this.




    
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