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Swiftech Apongee Drive II Destroys 1300$ in Hardware Swift tech Response " To Bad" - Page 9  

post #81 of 103
No offense but you have got to have more than $1300 in water cooling gear alone. Its not like this leak is breaking the bank for you. You knew the risk going into this water cooling venture.

Secondly this threatening legal action stuff comes off bad imo. Its just going to come out of the consumer's pocket. You know, other users on OCN. I have thoughts about lawyer or professional liars as I like to call them but I'll leave that out of this thread.

I would be upset too, it does suck.
Edited by BababooeyHTJ - 6/7/13 at 9:35pm
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post #82 of 103
Quote:
Originally Posted by yanks8981 View Post

I'd love to hear the results of this lawsuit, but I have a feeling you are going to tell us you won regardless of how it ends, so I'll just say good luck to you.

that is why i asked for a video of it


proof.gif
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post #83 of 103
Sad to hear. I hope you get all the dead parts replaced.
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post #84 of 103
Hokie,

Sorry to hear about your gear. If you live in Roanoke, VA, and are planning on suing in small claims court, you might want to learn to do your own lawyering. In Roanoke small claims, you have to represent yourself. Your uncle would not be able to represent you. You'd have to take it to a higher level court to use a lawyer.

Here is a link to how your small claims courts work: http://www.courts.state.va.us/resources/small_claims_court_procedures.pdf

From the link above, here are the first two excerpts of the court procedures:

Trial Procedures
The Question of Representation
All parties shall represent themselves in actions before the small claims court except as follows:

1. A corporate or partnership plaintiff or defendant may be represented by an owner, a general partner, an officer or an employee of that corporation or partnership. An attorney may serve in this capacity if he is appearing pro se, but he may not serve in a
representative capacity “unless he is doing so for the sole purpose of removing the case to the general district court.”

2.A plaintiff or defendant who, in the judge’s opinion, is unable to understand or participate on his own behalf in the hearing may be represented by a friend or relative if the representative is familiar with the facts of the case and is not an attorney.

Again, I'm sorry you may have lost your gear, and I hope that Swiftech will work with you to get you a block and pump if you're not willing to take another Apogee.
    
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post #85 of 103
Water and electronics do not mix. Watercooling is inherently dangerous. You got a little taste of that and as much as it sucks, it goes with the territory.

Just give it a day or two to see if your components are actually dead.
post #86 of 103
Quote:
Originally Posted by Mega Man View Post

1 i do like swiftech i do not hide that fact. but again just like overclocking. with everything come risks. it is sad that it happened to you, however you accepted that risk and you got the warranty info, this has NOTHING to do with swiftech, this is EVERY single company out there.

i have already admitted that corsair is the exception to this rule. however with that said go ahead buy any other water cooling product and have a leak and see if they cover your products.

2 it does suck. but if you can not accept that risk that you can lose everything in an instant just dont do it. same thing with your overclock. if you cant accept that your oc could kill your pc... then dont do it.
i have been in that situation. with something more expensive then your pc. the same type of warranty. after market car parts. i lost a engine on a car worth more then your pc. did i blame the part? no i did blame life.

3 he will. i can tell you right now he will honor the warranty that he put forth.

4 & 5 all i will do is wish you GL with that. i dare you to go in front of a judge i can just see it now. "your honor i did something that has risks,..... and the worst thing that could happen, did. and i want new stuffs.

judge
gabe what do you have to say

gabe
well i already replaced the component and here is a copy of our warranty. highlighted is our liability

judge
good bye"

you ever watch small claims i do. i can only hope you land on a televised court. that way i can record it and watch you.

i am sorry for the loss. but again you blame the company. you need to blame the risks. you sit here and try to turn it around and say "everyone would agree with me if it happened to them" the simple answer is no. not everyone. not people who can accept the consequences of life and their chocies . just the ones that try to push them off on everyone else will identify with you.

for future reference. i hope it will help you. microcenters add on warranty DOES cover OCing, water cooling, accidental and abuse. this DOES include leaks.



for your info that is how i would handle it as i DO have it on most of my PC. i would not expect someone to buy me a new pc just because i own one of their products.
you see i take responsibility for what i do. and i know the risks and plan accordingly.

i dont care what company it is. even koolance. ( personal hatred of mine )

you cant blame them for a sucky curve life throws your way.

in other news.
i hope your cpu and gpus are alive. bad enough to lose one piece, let alone the whole kit.


Comparing overclocking damaging your CPU to manufacturer error damaging your computer has to be one of the WORST analogies I've heard in a while.


Overclocking damaging your equipment is USER ERROR. You pushed your equipment too hard so it damaged it. The case here is the MANUFACTURER had an error, which caused it to fail and damage your equipment. See, the argument of going into watercooling knowing the risks is valid to the point where there are a lot of mistakes YOU can make that could damage your equipment. If you get a piece of hardware that fails because of the MANUFACTURER then you should not be held accountable for their product damaging your computer. If it was something like "I didn't screw in the compression barbs tight enough" then yeah, that is definitely a "too bad so sad" moment, but the manufacturer gave him a product that damaged his components, and you're saying they shouldn't be held accountable for all the damage they did?


In conclusion, overclocking risks are from user error. The risks of watercooling are user error. If a company gives you a product that is at fault for destroying your property, they should be held accountable.
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post #87 of 103
I had a Larkooler CWB-30 destroy my first water cooled rig thumbsdownsmileyanim.gif I feel your pain...
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post #88 of 103
I've used Swiftech products in my current rig for over a year. I've never had a problem with them. I contacted their customer service once to order some miscellaneous parts that I needed and they told me not to worry about it, that they'd take care of it. I did not pay for the parts OR the shipping! If that's not good customer service, then I don't know what is. I find that people are always more willing to help you when you're polite, reasonable, and appreciative.

I would highly recommend Swiftech to anyone interested in water cooling.
post #89 of 103
Having a lawyer in the family just means he can use them for advice, doesn't need to take them to court with him.
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post #90 of 103
Good luck on getting this sorted out.

Suing swiftech may not work well but I would still fight it. There are many laws that protect the user. Just because the company says they are not liable doesn't mean they are not. There were many instances where cases were reviewed because the agreement was actually not fair and went against laws already in place.

If that doesn't work, it is good to get publicity since I won't be buying from Swiftech. Corsair supports it's customers, why go elsewhere.

Cheers.
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DELL U3011 DELL U3011 DELL U2410 Ducy Shine 2 
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Liquid
(18 items)
 
  
CPUMotherboardGraphicsGraphics
3930k ASUS Rampage IV Gene EVGA GTX480 @ 900MHz @ 1.1V EVGA GTX480 @ 900MHz @ 1.1V 
RAMHard DriveOptical DriveOS
4 x 4Gb Corsair Dominator 1866MHz Samsung 830 256GB LG DVD Burner Win 7 x64 
MonitorMonitorMonitorKeyboard
DELL U3011 DELL U3011 DELL U2410 Ducy Shine 2 
PowerCaseMouseAudio
Enermax Platinum 1200W Silverstone FT03 G500 Native Instruments Komplete Audio 6 
Audio
Yamaha HS80m 
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Overclock.net › Forums › Cooling › Water Cooling › Swiftech Apongee Drive II Destroys 1300$ in Hardware Swift tech Response " To Bad"