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Huge difference between speedtest.net and speakeasy.net results

post #1 of 6
Thread Starter 
I just got new internet connection with Mediacom (moved houses). I paid for 30 Mbps speed and so wanted to make sure that I am getting that. I had issues before where I was not getting even half the speed and I suffered two years. This time, I am determine to fight this - done rolling over. But here is what confusing the heck out of me:

Speakeasy.net/speedtest consistently shows 5 - 6 Mbps download with Chicago server. With a California server, it shows about 14 - 15 Mbps consistently. I live about 200 miles south of Chicago, which would make it my nearest server. This is a VERY abysmal performance if we go by Speakeasy.

Speedtest.net consistently shows around 30 - 35 Mbps with a server in Arora, IL (which is practically Chicago...I think). This is a very good performance (getting what I paid for), but is also the IPS recommended speed test site.

Comcast xinfinity shows 30 - 35 Mbps with Chicago as server. Matches Speedtest.net

Speedtest.org (never heard of it before - just popped up in Bing search) shows 5 - 6 Mbps with Chicago as server. This matches Speakeasy.


Verizon's speed test does not have a Chicago option. But with Dallas, it jumps around a bit, but never goes below 20 Mbps. Mostly, shows about 25 Mbps, but will frequently cross 30 Mbps. Satisfactory result.


So, I was all set to complain about my speed, but these varying speed tests are confusing the heck out of me. I always used Speakeasy as my benchmark, but I am not so sure now. I am trying to keep an eye on netflix streaming, online game play to determine any speed issue, but I wanted to ask you guys what is your opinion on these varying results. Any comments will be greatly appreciated.
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post #2 of 6
Unfortunately the way the majority of these companies get away with a stunt such as only getting half your bandwidth you paid for is the wording "up to xxmbps". The next tactic is say you are averaging for example like you said 5-6mbps on a 30mbps plan. So the tech comes over because you complain, now buried in most contracts that I've ever seen and it's pretty much a standard is that they will usually test the speed using their own speedtest. Because in the end, their only required to give you say up to 30mbps to them. Meaning your isp and obviously your closest hop on the way to the internet is the speed they really look at. They do this for several reasons and really not to screw you over, but it prevents things like a person in the U.S. for instance trying to download a file in Europe at 30mbps/plan and only getting 5mbps from complaining. Also your going to have different speeds fluctuating with times/distances and the servers uplink so it will always vary. That was the more technical answer, simply you achieved speeds equal to what you paid for, so you know you can achieve those speeds. Now it's really a matter of what your using it for, video streaming should be no problem ex. netflix.
Also on those speedtest's you also have servers that have higher latency than others as well as bigger backbones. For instance a solid test would be to go download something from microsoft's website, download a large file and you should average around 30mbps. You said you were getting 30-35mbps at once place so that means your connection to the net is good, if no matter where you always got say 4-5mbps then you'd have a real problem.
post #3 of 6
Almost forgot, I checked your provider and noticed they don't provide you with a DOCSIS 3.0 modem standard until you get the 50mbps plan. If you don't already have one yourself, get one and you can take advantage of channel bonding. Which means you can use more than 1channel up/down concurrently, you may want to call the isp first and tell them you want to use your own modem, as I don't know what your isp allows it's users to do. I've never had one not allow it, but I have heard people complain some don't.
post #4 of 6
Thread Starter 
Thanks for the comments. Mediacom does have tiered service - 3 Mbps, 15 Mbps, etc. So I am hoping a consistent speed of less than 20 - 25 gives me ground to fight since I am paying for 30. I will try downloading a file and see what I get. As for modems, they do allow you to use your own modem. I am currently using my own, but do not think it is a DOCSIS 3.0 - how do I confirm that?
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Wife's bane
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post #5 of 6
Just google the name & model # of the modem they gave you and it will list the DOCSIS specification in the product description even if it is a proprietary modem for them. From what I checked real quick I'm pretty sure they gave you a 2.0 as there terms dictate 3.0 comes with 50mbps plan or higher. Also a thread I noticed from their customer support forum popped up and a tech confirmed you can use your own and said they have good compatibility with the SB6120 Motorola. There is a newer model out but, the tech says sometimes customers have issues ill link it. Regardless, you will notice an improvement in your speeds and overall with any 3.0 modem, especially if they fully support it which it looks like they absolutely do. I don't know your network setup/situation but going from 1channel up/down to up to 4 depending on what they support probably 3 for your speed will be faster and offer much better service when your using multiple devices. So any phones/tablets, other computers, will get better speeds at the same time and streaming video should work well while simultaneously browsing for example.




http://mediacomcable.com/CustomerSupport/forum/index.php?topic=8414.0
post #6 of 6
Thread Starter 
Thanks for the great advice. I just checked and mine is indeed a 2.0. I will pick up a 3.0 modem - either the CICS or motorola as suggested in that thread. Another rep to you.
Wife's bane
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CPUMotherboardGraphicsRAM
i5-3570K @ 4.5 Ghz Gigabyte Z77 UD3H HIS R9-290 8 GB Samsung Wonder RAM 
Hard DriveHard DriveOptical DriveCooling
Crucial SSD for OS Samsung Spinpoint F3 Asus XSPC water block, 360 radiator, and 720 reservo... 
CoolingOSMonitorKeyboard
GPU cooling - XSPC Razer full GPU blocks Win 7 Home Premium Asus PB278Q 2560 X 1440p ISP Logitech G15 
PowerCaseMouseMouse Pad
NZXT Hale90 V2 NZXT Switch 810 Logitech G500 Steelseries QcK 
Audio
Optical out to Sony receiver; Deftech Monitor 3... 
  hide details  
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Wife's bane
(17 items)
 
  
CPUMotherboardGraphicsRAM
i5-3570K @ 4.5 Ghz Gigabyte Z77 UD3H HIS R9-290 8 GB Samsung Wonder RAM 
Hard DriveHard DriveOptical DriveCooling
Crucial SSD for OS Samsung Spinpoint F3 Asus XSPC water block, 360 radiator, and 720 reservo... 
CoolingOSMonitorKeyboard
GPU cooling - XSPC Razer full GPU blocks Win 7 Home Premium Asus PB278Q 2560 X 1440p ISP Logitech G15 
PowerCaseMouseMouse Pad
NZXT Hale90 V2 NZXT Switch 810 Logitech G500 Steelseries QcK 
Audio
Optical out to Sony receiver; Deftech Monitor 3... 
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