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Symantec Encryption Desktop (PGP) - Whole Disk Encryption

post #1 of 2
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Hi all, have a question that I'm getting conflicting info from Symantec on and maybe some of you have encountered this before.

Here's the scenario. We have been using Symantec Encryption Desktop (PGP) for a few years now, only for Whole Disk Encryption (WDE). Formerly we were using GKM keys, but have since switched to SKM keys w/ auto-enrollment and encryption tied to Active Directory for ease of enrollment and management based on recommendation from our Symantec rep. Again, we are only using WDE. This new policy also encrypts the drive based on a disk admin password so we don't need to touch 1200 computers, just push the software and be done with it smile.gif Other than the key change (GKM to SKM), auto-enrollment and disk admin password, this policy is identical to our older GKM policy.

The problem/concern. Our GKM keys show an expiration of Never, even though their policy is set to auto-renew after 3 months and expire after 6 months of inactivity. Don't really care, that's how it's always been. Our SKM keys are also set with the same 3/6 month setting, but do show an expiration of 3 months! According to our Symantec Rep, it won't be an issue as long as the user logs into the machine at least once during the 6 month period, ideally within 3 months. According to Symantec Support, the user needs to "use" the key by encrypting a file or email for the keys to stay valid. We aren't using those features however, just WDE. I'm currently testing it in a lab environment with a 1 week auto renew with 2 week expiration as a test but really don't want to wait 2 weeks just to see what will happen.

Anyone have any experience with this?
 
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Liquid i5
(18 items)
 
Budget BOINCer
(11 items)
 
CPUMotherboardGraphicsGraphics
Intel i7 3930k Asus Rampage IV Gene Micro ATX LGA2011 Diamond Radeon HD 7970 Diamond Radeon HD 7970 
RAMHard DriveCoolingOS
G.Skill Ripjaws X Series 16GB (4 x 4GB) DDR3-1866 Samsung 840 Pro Series 256GB Heatkiller Waterblocks! Windows 8 Pro 
PowerCase
Seasonic X-850 Mountain Mods H2gO, black wrinkle, Left H Windo... 
CPUMotherboardGraphicsRAM
Intel i5 2500k @ 4.5ghz 1.428v Gigabyte GA-P67A-UD4-B3 EVGA 570 SC SLI@ 900/2000 1.1v G-Skill Ripjaws 16gb 
Hard DriveHard DriveOptical DriveCooling
Crucial C300 128gb Samsung F4 2TBx4 Raid5 LG Bluray Combo GPU - HK GPUx3 
CoolingCoolingOSMonitor
CPU - HK Rev 3.0 360+120 Rads, Gentle Typhoon AP-15s Win7 Pro x64 Samsung SyncMaster XL2370 
PowerCaseMouseAudio
Corsair HX750w Cooler Master HAF X Logitech G9 Razer Barracuda AC-1 
CPUMotherboardGraphicsRAM
Phenom II x4 945 MSI 790FX-GD70 3x HD 5870 G-Skill Ripjaws 2x2gb Blue 
Hard DriveCoolingCoolingCooling
Seagate 320gb CPU - XSPC Rasa GPUs - XSPC 5870 & MCW82 RS240 & EX240 
OSPowerCase
XP Pro Seasonic Platinum 860 Fractal Arc Midi 
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post #2 of 2
I apologize I'm getting to this so late, did the functionality behave as your Symantec rep stated? Did you open a case with support?
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